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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 132 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 132 reviews
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! And great computer i love it so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been a good replacement laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what we have asked of it so far . It has been plugged in the entire time so no experience with battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface laptop arm based

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. Screen is a little on the small side but overall good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works very well. It has plenty of memory and works quickly. It is very easy to use. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my precious surface. Lightweight, battery holds great. Best Buy delivered very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love it. I use it for college and it has been amazing so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and great store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff, great laptop, and great store. Thanks!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good laptop

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's honestly a really nice laptop. I got it in the color black and its just so beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, easy to use for every day living,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for School

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Surface for our grandson. He starts High School and he loves how easy it is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for small things like homework as well as I’ve been able to play games on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and help alot for school but it small and can take any where

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the displays its bright and beautiful. Quickly responsibe and doesnt overheat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freshman Approved!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for my college Freshman. Lightweight and great processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The copilot is worth the wait. What are you waiting on? Get it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. My brother is using this and he is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product and service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, outstanding value. Also we had excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ddd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for my Daughter on her way to college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and does everything you need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Start up is annoying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful labtop but starting it up is a bit buggy

    I would recommend this to a friend