Customer Ratings & Reviews
- Model:
- ZGM-00037
- SKU:
- 6582839
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.
This summary was generated by AI based on customer reviews.
Nice but not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but not perfect It has had several glitches already such as keyboard not working, turning off/freezing up with a black screen. I’ve only had this computer for a month. Not used daily, but used regularly with no major programs running. The aesthetic is nice
No, I would not recommend this to a friendWill not connect to printer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot print from laptop. Had a problem connecting to my one year old HP printer. MS support says that my new ARM based Surface is not compatible with HP printer. Now I am stuck with a computer that is somewhat worthless to me other than surfing. I print a lot of documents for my home based business.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please visit https://www.qualcomm.com/products/features/windowsapps to see the most popular supported apps.
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No idea as between online customer service and in store customer service the product was lost, finally delivered to a store for pick up and didnt have the hardware promised. The entire experience was so bad I am challenged to imagine a situation where I would ever purchase something from BestBuy again.
No, I would not recommend this to a friendMr. Martin Alfaro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for value. Everything I need for work and play.
I would recommend this to a friendPerfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a MacBook that doesn’t suck. Got the lowest tier with 512 SSD for school and work. It’s quick when using applications, but not the fastest when it comes to opening apps (maybe im just used to a G14). Worth the $971 out the door. Nice on the lap too, not too small. I had a choice between this or another gaming laptop. I’m glad I chose this.
I would recommend this to a friendMicrosoft Surface Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd generation of this computer. Prior model was purchased about 8 years ago, and still working. Keyboard was starting to become troublesome after the years of use, but satisfied enough with the model's performance and reliability to purchase this model again.
I would recommend this to a friendMICROSOFT OUGHT TO BE ASHAMED OF THEMSELVES!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beautiful piece of trash...It looks sleek and works well for a couple months. Then a barrage of issues come up - freezing, not maintaining connections with printer or iphone, losing files (which occasionally resurface). New windows pop up without being cued. It multiplies files - sometimes I've ended up with 5 copies of the same file. The battery loses charge quickly. Every day it does a new trick. This is the WORST computer I have ever owned. You ask if I'd recommend this item? Well, duh!
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hey FemmeDeMaison, Snapdragon X Elite & X Plus platforms are engineered for outstanding performance and efficiency, promising all-day battery life. If you’re not seeing this, please review your power settings and manage background applications, as these factors can significantly affect battery longevity.
