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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 163 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-163 of 163 reviews
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a MacBook that doesn’t suck. Got the lowest tier with 512 SSD for school and work. It’s quick when using applications, but not the fastest when it comes to opening apps (maybe im just used to a G14). Worth the $971 out the door. Nice on the lap too, not too small. I had a choice between this or another gaming laptop. I’m glad I chose this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd generation of this computer. Prior model was purchased about 8 years ago, and still working. Keyboard was starting to become troublesome after the years of use, but satisfied enough with the model's performance and reliability to purchase this model again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MICROSOFT OUGHT TO BE ASHAMED OF THEMSELVES!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful piece of trash...It looks sleek and works well for a couple months. Then a barrage of issues come up - freezing, not maintaining connections with printer or iphone, losing files (which occasionally resurface). New windows pop up without being cued. It multiplies files - sometimes I've ended up with 5 copies of the same file. The battery loses charge quickly. Every day it does a new trick. This is the WORST computer I have ever owned. You ask if I'd recommend this item? Well, duh!

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hey FemmeDeMaison, Snapdragon X Elite & X Plus platforms are engineered for outstanding performance and efficiency, promising all-day battery life. If you’re not seeing this, please review your power settings and manage background applications, as these factors can significantly affect battery longevity. snapdragon

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