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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 312 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop for its overall performance, portability, and solid battery life. Many users find the laptop to be fast and enjoy its color and impressive design. The touchscreen is smooth and responsive, and the laptop's lightweight design is also a plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 312 reviews
  • Rated 5 out of 5 stars

    So far, I LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on black Friday 2026, so far I love it. Just went back to school two days ago so not sure how it'll perform in those regards. I've used it the past couple weeks for daily browsing, creating a schedule, and just setting up my preferences and apps. Programs have been running smoothly and feel no lag, can finally have everything I need for school that i couldn't run on MACos. Battery life usually lasts me about 8-12 hours depending on what I'm doing. Didn't think I'd care much for the AI aspect of it, but its been extremely helpful and a great feature. Love the way it types and the adjustable backlit keyboard. It's a gorgeous laptop so far, perfect for me(even my boyfriend is considering getting one over another macbook). Will update in future...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Fast, and Great for Everyday Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with this laptop so far. Setup was quick and straightforward, and it runs smoothly right out of the box. The screen is bright and sharp, making it comfortable to use for work, streaming, and browsing for long periods. Performance has been fast and responsive for everyday tasks like multitasking, video calls, and productivity apps. Battery life easily lasts through most of the day with regular use, which is a big plus when working on the go. The design is slim and lightweight but still feels solid and well-built. Keyboard and trackpad are comfortable, and overall the laptop feels reliable and polished. Great value for the price and a solid choice for anyone needing a dependable Windows laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it works amazingly. I do like how it's touchscreen AND has face recognition. It runs smoothly. I use this computer for college, and it's so good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Perfect for my teenager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this laptop, not heavy and super fast and practical to be taking averywhere, she is 17 so she needed something good and stylish

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface. I am able to get my work done. Easy to travel with. Great performance. I love it so much that I gifted one to a college student and she loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Portability

    Rated 5 out of 5 stars

    Love the surface laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller and compact for traveling. Perfect and the color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! The setup was easy. I use this for my business so i wanted to make sure i was purchasing one that meets my needs and this one checks all the boxes. I love the facial recognition feature gor logging in and the touch screen is amazing! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect Windows Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what a windows laptop should have been like all along. Has all the features you would expect from a device made in 2024 - minimum 16GB of RAM, 120hz refresh, and long battery life. I came from an XPS15, and its very refreshing to have something that rarely heats up while also being thin and light. The dune color is just stunning too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I LOVE this Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally don't like working on laptops and just keep one for when I need to work on the road or off-site. This beauty has some features that have made me choose to work on it from time to time because I like it so much! Two huge features -- the 20 hour battery is no joke. If I start the day with a full battery, I can do anything and not even think about needing to plug in. I am so sure of this that I don't even take the cord with me anymore when I'm working off site for a whole day. Full disclosure - I am not a gamer or a graphic designer or a video editor, so can't speak to how long the battery would last for those special folks. Second great feature, and the one that actually makes me happy to use the laptop is the touchpad. I have NEVER used a laptop with such a natural, smooth, and responsive touchpad. Maneuvering is effortless and accurate. Bravo Microsoft Surface 7!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has truly been a gamechanger for me. I purchased the laptop for my business, and it is perfect to take on-the-go, or simply sit in my living room to complete tasks. It has wonderful aesthetics, while also being familiar to me due to being Microsoft. The battery life is amazing, as well as the speed. I am so pleased with this purchase and will only buy Surface laptops in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I recently traded in my surface laptop 4 for the newer model as my old one was starting to slow down. I primarily use it for school but it is incredibly light, it easily fits in my purse so I can take it everywhere without needing to get a backpack or laptop case. My one complaint is similar to my review on my previous laptop, the battery does not last very long. I think I maybe get 2-3 hours into working with my laptop on lower brightness settings and have to plug it in every time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Microsoft Surface. I like the color .The way it feels and it looks sleek. It has everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the laptop has a nice display, battery life and touchscreen feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this notebook. This is my 4th purchase. I’ve tried Dell, the Mac Notebook and others, but Microsoft suits me best for my writings and law practice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very well built machine, packs a punch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface laptop has an ARM processor and no fans and it honestly blows me away. Price and performance is similar to that of Apple Silicon, but with the added functionality of Windows and even some other features like Windows Subsystem for Linux, fully supported on ARM. I'm very happy with the thought put into this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and does everything it needs to do but I went almost a month without using it and for some reason it was struggling to turn on. I never dropped it and only used it for work. But aside from that it’s been really good and I love how sleek it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Shiny workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop works well, is easily transported, and is a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my twins who are going to college. It's a beautiful, lightweight, and sleek computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast and light for on the go great for editing photos

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New computer, same as the old computer, & LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface computer and I LOVE them. My first two were the tablet version, and I use it for home and work. I run 3 businesses off of it and love the versatility as well as the size and weight which allow me to "travel light". This time I purchased the model with the attached keyboard, as the keyboard is the part that tends to have to be replaced on the tablet. It was simple to upload my info through my MS account. Funny, you don't realize how slow your computer is...until you get a new one!

    I would recommend this to a friend
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