Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Laptop_Computers: "Summy Search 1911 AM /22/2024 - . . M . -- . - + . - - - - . - - - 1 . - - .. . . a. . a Caioe - alie I -- C 1 E FE Y .. - L. 1 1 1 C A S 1. F G .. J K L + - . ..ES N x U N P - . 2 I COs -- - - . - A"
  • Alt View 11. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Introducing the new Surface Laptop: * 20 Hours All-day battery life * Larger display, smaller device * Ultra-thin chassis, optimized screen space, and less bezel on a 13.8" or 15" HDR touchscreen * 86% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Laptop 5.
  • Specifications PROCESSOR MEMORY STORAGE Snapdragon R X Plus Snapdragon X Elite 16GB or 32GB LPDDR5x RAM Removable SSD drive 256GB, 512GB or 1TB GRAPHICS NPU DISPLAY Qualcomm AdrenoTM TM GPU Qualcomm HexagonM Touchscreen (45 TOPs) PixelSense Flow 13.8" with HDR and Dolby Vision IQ System software and updates use significant storage space. Available storage is subject to change based on system software updates and app usage. 1GB 1 billion bytes. See Surface.com/Storage for more details. Requires Dolby Vision encoded content and video.
  • Copilot+PC Microsoft Surface "Surface Laptop 7 rated as The Best Windows laptop." CNN Underscored, July 2024 CNN Underscored Best Tested 2024
  • Intuitive touch: Tap, swipe, and touch experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features - staying clearly in view while moving around freely, with virtually no background noise.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune.
  • Laptop_Computers
  • Alt View 24. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Laptop_Computers: 1. Home 2. End 3. Page Up 4. Page Down 5. Left Arrow 6. Right Arrow 7. Up Arrow 8. Down Arrow 9. Left 10. Right 11. Up 12. Down 13. Enter 14. Shift 15. Z 16. X 17. C 18. V 19. N 20. M 21. - 22. / 23. ? 24. Shift 25. Ctrl 26. Fn 27. Alt 28. Alt 29. Ctrl 30. Shift
  • Alt View 26. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Alt View 27. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Microsoft Surface Copilot + PCs video 3 minutes 14 seconds
  • Buying Guide: Surface CoPilot+ PCs video 1 minutes 56 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

Model:
ZGM-00062
SKU:
10148503
Your price for this item is $749.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 186 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 186 reviews

  • Perfect size!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love this laptop. I was worried going from an 18 inch to this it would be to small but it's perfect.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Graduate Student Review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as my old one was starting to lag. The price on this laptop was affordable and I am able to complete my assignments without any issues. I'm very happy with my purchase!

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    My other computer bit the dust...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impresed wit the speed. Definitely enjoying the new technology of AI and co-pilot.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great present

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this surface laptop! Purchased for my grandson for a graduation present. He is now ready for collage

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I use it for college and it does everything it’s supposed to and the screen is super high quality.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Personal laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use. Is perfect for what I do.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Fantastic laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for starting his first year at college and he loves it! He says it's very fast and clear images. So far all he has done is watch Hulu on it, but I am sure it will pay off once school starts! It was bit pricey, but Best Buy has such good deals for paying it off, and it didn't hurt they threw in a free 50 inch TV!

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Microsoft computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Staff was very helpful, computer works well

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and easy to use/navigate. I also love that the charging cord/plug is a sleek design and flush with the side of the laptop as to prevent knocking the charging port out of place.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend

  • New Surface Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, the first laptop I’ve purchased that didn’t come with a bunch of 2nd/3rd party apps that I never use or wanted in the first place. It doesn’t feel cheap and the price was perfect. The associate found and presented the best possible deal. Thanks Erami Dominguez

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    My new blue Surface Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just getting to know my Surface Laptop but so far, I am liking it a lot. It's easy to use. So pretty!!!! Love the blue color. The price was reasonable for the product. Best Buy did a fabulous job of transferring the information from my old tablet. Best Buy employees know their stuff!

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend

  • The computer is nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer and the ai integration. Definitely nice

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend

  • I LOVE IT

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect and I absolutely love my new laptop and it has been going great

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working system! Replaced my outdated laptop and didnt dissapoint.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Microsoft Surface Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft Surface Laptop. It does everything I need it to. And it's a cute blue color!

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    No compatibility issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Was a little worried about compatible issues, but so far no issues. Battery life is so good it's insane!

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Love my new laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I have a used my apple book for a few years and needed a PC one. The Best Buy chat customer service helped me so much by narrowing down my options and they did not steer me wrong. It's efficient, really easy to use, and I love the color I picked.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase! This laptop provides everything I need with a swag.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Nice and smooth laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and fast. The surface laptop seems to have faster performance than my previous one (not Microsoft surface one)

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend

  • Sharon’s Blue LT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow on waking up, But over all it is good to go.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

    I would recommend this to a friend
Page 5, Showing 81-100 of 186 reviews
Sponsored

People also viewed

  • Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
    Black Friday Deal
    Your price for this item is $549.99
  • Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire
    Your price for this item is $999.99
    The comparable value for this item is $1,399.99
  • Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 512GB Storage - Violet
    Black Friday Deal
    Your price for this item is $799.99
  • Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 32GB Memory - 1TB Storage (7th Ed) - Black
    Your price for this item is $1,399.99
    The comparable value for this item is $1,999.99
  • Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024 - 32GB Memory - 1TB Storage (7th Ed) - Black
    Your price for this item is $1,499.99
    The comparable value for this item is $2,099.99