Customer Ratings & Reviews

Awesome laptop, the first laptop I’ve purchased that didn’t come with a bunch of 2nd/3rd party apps that I never use or wanted in the first place. It doesn’t feel cheap and the price was perfect. The associate found and presented the best possible deal. Thanks Erami Dominguez

Almost the same look and feel as a MacBook, but better. Battery life is great.

So far so good! Was a little worried about compatible issues, but so far no issues. Battery life is so good it's insane!

I love my Microsoft Surface Laptop. It does everything I need it to. And it's a cute blue color!

Great working system! Replaced my outdated laptop and didnt dissapoint.

Very smooth and fast. The surface laptop seems to have faster performance than my previous one (not Microsoft surface one)

Happy with the purchase! This laptop provides everything I need with a swag.

Love the MS Surface, very light, easy to use, no unwanted extra programs. And such a pretty blue color, too!

I purchased a Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus 10 Core - 16GB Memory - 512GB SSD (7th Edition) - Sapphire last month. I had a previous model from 5 years ago with half the memory and disk space capacity. The battery life in this new model lasts 3-4 hours. it's slightly heavier than the surface laptop from 5 years ago and that's the reason for the 4 stars vs 5. However, i did know that before I purchased. Best Buy had a good sale at the time of purchase and that fit within my budget. The screen resolution is sharp and laptop meets my daily needs.

Love this computer and the ai integration. Definitely nice

A little slow on waking up, But over all it is good to go.

While the computer itself is favorable, there is a known problem with the charging function and Microsoft has yet to correct it. After having this for 4 1/2 months it would no longer charge. We have a second Surface in the family and tried the other charging cable - still it would not charge. Through Microsoft's website we reported the (known) issue and started a work order, sending the (new)computer back to Microsoft to fix the charging issue. We received it back shortly after but they did NOT fix it - they simply included a nasty note saying that they found (damage) not covered by the Manufacturer warranty. We (my wife and I) work office jobs and our computers stay on our desks ; there has been no "Damage" - but now we have 5 month old computer (with 7 months remaining on the Best Buy 12-months interest free plan" that cannot function! Beware - what good is a laptop if it cannot charge. Lok for yourself on the Microsoft service threads and Google - it is a very known problem (on their part) and they refuse to do anything about it

The laptop is great, but I’m disappointed with the customer service. Several employees told me the laptops would have a sale 4th of July but it didn’t. However the week before it had a sale for $100 off but an employee told me to wait. I ended up paying full price since it’s such a hard color to get

My granddaughter loves the “ease of use”, speed and the copilot feature.

I love the surface product! The copilot AI is seemless and runs smooth. I HAVE NO COMPLAINTS.

Using it everyday for tasks like working on my business and simple scrolling. This has been the laptop I’ve needed for years.

Great laptop for business. Easy to use out of the box.

We bought this laptop for my son to take with him to college this fall. We’ve only used it a little bit, but so far we’re very happy with it. The Associate that helped us in the store was extremely knowledgeable and helped us to make a good decision.

Great copilot+ PC very slick and got lot of juice in it. Highly recommended laptop

The Surface has been perfect for college. I am able to complete all assignments with ease and quickly with the higher speeds than my previous computer.