Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 186 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 186 reviews
  • Rated 4 out of 5 stars

    Extremely fast and easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a few weeks now, and it is a great laptop. I was surprised to find that I use my touchscreen a lot more than I thought. I do not use CoPilot at all, but it could be useful to those who need it. I will say that the reflection on the screen is noticeable, causing glare that affects visibility, but that doesn't bother me since I typically work in low-light settings. The touchpad is a decent size, with a great keyboard. The mouse pad does attract oils, but it's not so bad that you have to keep cleaning it. I also really enjoy how you have a choice to link your phone to the laptop. Overall, I am happy with my purchase because I am using it to earn my degree in a STEM major, and it does a great job with my work as a tutor. Really recommend for students and teachers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Lucia’s

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I ever purchased Very good performance battery life and speed compared to my purse thank you thank you so much. I highly recommended to other people. I like it better over the Mac and the customer service was superior. We are opening a new company. I will have this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Beautiful and powerful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my twins who are going to college. It's a beautiful, lightweight, and sleek computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Reccomend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well was a little confusing at first but runs great. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and portable, contains all the power you need to run for about 12 hours. This is based on using it for my business, which consist on reserch, and responding to emails timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Copilot+ Exceeds Expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Microsoft Surface Pro Copilot+ PC, and I'm thoroughly impressed. The 12" touchscreen is vibrant and responsive, making it perfect for both productivity and media. The new Snapdragon X Plus chip delivers smooth performance, and with 16GB of memory, multitasking is a breeze. The 256GB UFS storage is fast and reliable, keeping everything snappy. Its sleek platinum design feels premium, and the device is super portable. Overall, it's a powerful, modern 2-in-1 that's perfect for work on the go. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best little laptop I have had in a very long time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a new laptop every year. I have had this one for a few months now and can tell you that it is quiet, light, fast and has all the options available. Everything is top quality. GREAT job MS. I am so very impressed. I love it!! Get it. It's the best 13.4" laptop out right now.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice computer. Nice features for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with speed and screen resolution of this computer. Needed a replacement for an old Surface Pro 3. Love the updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Laptop a nice buy for school.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although privy, the Microsoft Surface laptop is a nice package. Best Buy employee helped make my decision on which model easier and how to get most discounts with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love love love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new surface laptop. It's so lightweight and thin. Very very sleek the sapphire color is beautiful. It's fast and doesn't get bogged down while multitasking. The new camera features are very useful as well. Glad I went for the surface laptop, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    College computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter to take to college. So far, it has been great, and she is happy with the purchase! The battery lasts a long time, and it has done everything that she has needed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    excellent computer!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2024 Windows 16GB 512GB is incredible. Looks sleek, feels good in your hands, light, and is a very powerful computer. It is built differently in a great way. Very fast computing and has co-pilot, which is great. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Surface 7

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek. Good portability & battery life. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked tehe laptop and how smooth the keyboard and trackpad felt. Display is clean and overall build is slim and nice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sleeping Giant

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Microsoft's moment when Apple introduced the silicone chips, forcing Intel to innovate. They finally deliver on their promise of battery life. At first I thought I needed the X Elite for the 22 hour battery life base on YouTube reviews. However, reddit mentioned the X Plus was the true 22 hour laptop. After switching to the x plus you really don't know notice much of difference in speed and performance. The best part of this laptop is the haptic touchpad feels exactly like Macbook. As of right a lot of app compatibility issues, but in a year from now im sure a majority of apps will take advantage of his new processor and by then 2nd get X plus might be released. If you're a student or excel user this is the laptop for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for me wife. She's had it for a couple of weeks now and is really enjoying it!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Surface Touch-Screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's graduation gift. She likes it a lot. The keyboard setup is great. The speed and clarity is great. The only issue is that it did not have a great range screen making it more versatile like most laptops now a days. It doesn't fold back that much and does not have the yoga fold so that it could be used in different ways like today's most laptops have that feature. For the price, it's a good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    We love these computers!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased three for various family members over the last 6 years and we have no complaints. They are fast, efficient and we love the ability to open the laptop with one hand!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for college

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college students. Fast processor and good memory for school

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use. Great clear quality screen. Light weight

    I would recommend this to a friend
Sponsored