Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Laptop_Computers: "Summy Search 1911 AM /22/2024 - . . M . -- . - + . - - - - . - - - 1 . - - .. . . a. . a Caioe - alie I -- C 1 E FE Y .. - L. 1 1 1 C A S 1. F G .. J K L + - . ..ES N x U N P - . 2 I COs -- - - . - A"
  • Alt View 11. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Introducing the new Surface Laptop: * 20 Hours All-day battery life * Larger display, smaller device * Ultra-thin chassis, optimized screen space, and less bezel on a 13.8" or 15" HDR touchscreen * 86% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Laptop 5.
  • Specifications PROCESSOR MEMORY STORAGE Snapdragon R X Plus Snapdragon X Elite 16GB or 32GB LPDDR5x RAM Removable SSD drive 256GB, 512GB or 1TB GRAPHICS NPU DISPLAY Qualcomm AdrenoTM TM GPU Qualcomm HexagonM Touchscreen (45 TOPs) PixelSense Flow 13.8" with HDR and Dolby Vision IQ System software and updates use significant storage space. Available storage is subject to change based on system software updates and app usage. 1GB 1 billion bytes. See Surface.com/Storage for more details. Requires Dolby Vision encoded content and video.
  • Copilot+PC Microsoft Surface "Surface Laptop 7 rated as The Best Windows laptop." CNN Underscored, July 2024 CNN Underscored Best Tested 2024
  • Intuitive touch: Tap, swipe, and touch experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features - staying clearly in view while moving around freely, with virtually no background noise.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune.
  • Laptop_Computers
  • Alt View 24. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Laptop_Computers: 1. Home 2. End 3. Page Up 4. Page Down 5. Left Arrow 6. Right Arrow 7. Up Arrow 8. Down Arrow 9. Left 10. Right 11. Up 12. Down 13. Enter 14. Shift 15. Z 16. X 17. C 18. V 19. N 20. M 21. - 22. / 23. ? 24. Shift 25. Ctrl 26. Fn 27. Alt 28. Alt 29. Ctrl 30. Shift
  • Alt View 26. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Alt View 27. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Microsoft Surface Copilot + PCs video 3 minutes 14 seconds
  • Buying Guide: Surface CoPilot+ PCs video 1 minutes 56 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

Model:
ZGM-00062
SKU:
6582845
Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 211 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the Surface Laptop's strong overall performance and impressive battery life. Many appreciate the fast processor speed and find the laptop highly portable. The design and smooth touchscreen are also well-received, along with the perfect screen size and lightweight feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 211 reviews
  • Pros mentioned:
    Overall performance

    Hello AI

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons a fun and very exciting with the new AI feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    College

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is exactly what my daughter wanted for college and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Must but

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop in aug 2024 , and so far, I like the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome School Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome computer, fast and responsive great for school

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed easy to manuver size is nice and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snappy, good battery life, good screen, great trackpad, decent keyboard.

    I would recommend this to a friend

  • Blues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little pricey but it’s worth the investment. My daughter will be using it for a long time. I got the highest memory on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for university students. Recommended 100%

    I would recommend this to a friend

  • Loved it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ………………………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, had it since day came out and no problems at all

    I would recommend this to a friend

  • Very good with one very annoying quirk

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite good. Great feeling haptic trackpad with nice windows 11 OS. The only issue I have which is large in my opinion is the immense lack of scrolling inertia. Every time I scroll on a browser or in an app it is present. Feels choppy and just like a sticky scrolling motion. I am unsure whether its a hardware issue but it is just something that is detrimental to the overall experience.

    I would recommend this to a friend

  • Surface review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop, does everything i need it to do. Great build quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Modern

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and efficient. Highly recommend the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Computer Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer works well i like using it for my work

    I would recommend this to a friend

  • Great laptop recommend.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Got the smaller one and its actually a great size. Slightly heavier than id like and compared to the business version that I use for work . Fast and very nice. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. The image quality is great, the speed is fast and the touch screen just adds to it.

    I would recommend this to a friend

  • Windows laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and easy experience, the only thing is the trade in value was pretty low for my items.

    I would recommend this to a friend

  • Bought the wrong PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the snap dragon processor, it only allowed me to download not as many things as the new HP that I got nothing really against surface just needed more of a traditional style computer

    No, I would not recommend this to a friend

  • Microsoft Surface Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Laptop. Windows 11 with touchscreen

    I would recommend this to a friend

  • A superb laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop! The quality is superb and has all the functions I need/want - backlit keys, face ID. The camera is very good for conference calls too. Highly recommend this device.

    I would recommend this to a friend
Page 9, Showing 161-180 of 211 reviews
Sponsored

People also viewed

  • Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire
    Your price for this item is $1,399.99
  • Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
    Your price for this item is $899.99
  • Apple - MacBook Air 13-inch Laptop - Apple M4 chip Built for Apple Intelligence - 16GB Memory - 256GB SSD - Sky Blue
    Presidents' Day Deal
    Your price for this item is $899.00
  • Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
    Your price for this item is $1,199.00
    The comparable value for this item is $1,499.99
  • Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Black
    Your price for this item is $1,299.99
    The comparable value for this item is $1,799.99