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Customer Ratings & Reviews

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The comparable value price is $1,799.99

Customer reviews

Rating 4.8 out of 5 stars with 47 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 47 reviews
  • Rated 5 out of 5 stars

    Awesome MS Surface Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, far better than my Lenovo. The design, feel and operatikn is superior to anything i have ever had. Go get yourself one you will not be disappointed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too small, not too big.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was needed for classes and other life needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook Air of Windows world - Great work MS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Rating: Excellent I’m really impressed with this Surface Laptop! The build quality is top-notch, feeling solid and premium. The Snapdragon X Plus 2024 processor delivers more than enough performance for my daily tasks—multitasking, browsing, and even some light editing run smoothly. The battery life is fantastic, lasting all day without needing a charge. The camera is great for video calls, and connectivity is solid with no issues. It doesn’t get hot during use, which is a big plus. The sound is surprisingly good, and the trackpad is responsive and accurate. Overall, I’d rate it 9.5/10 for its excellent balance of power and portability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your next laptop should be this.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine because the lat one last 5 years without a hitch. I feel like I’m drive a Porsche! Such an amazing machine! Sleek, incredible power under the hood, and so easy to set up and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. It gives 32 GB of RAM memory and 2 TB of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as it gets for MS Windows productivity.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep this simple. The best performance, battery life and overall quality you can find in a modern laptop computer is the Apple Macbook Air. That said, if you are looking for the closest thing you can get in a Windows system, you'll want the Microsoft Surface laptop. There just isn't anything that compares in the general productivity category. The build quality rivals the Macbook. Performance and battery life are excellent. It's a rock solid, highly reliable system at a very competitive price. If I could have only one Windows based laptop, the Microsoft Surface would be my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Surface Laptops are the Best for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th MS Surface purchased at Best Buy. I purchased two identical MS Surface Studio 3 years ago and have been happy with them; however, it was time to move onto newer technology and larger memory, so I purchased 2 MS Surface Laptops: Snapdragon X and Snapdragon X Plus. Again, I am very happy with my laptops which I use every day for business and personal purposes. I can always rely on MS products.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing laptop!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does everything that I need, from just regular streaming to office (work), the display does an amazing job with color, accuracy, and vibrancy. I believe it’s called pixel sense. The touchpad is probably one of the best I’ve ever used. It’s one that rivals the MacBook Pro! This indeed is one of the best laptops that you could purchase at the price when it’s on sale!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent premium build Microsoft Surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an incredible deal in Best Buy -came up $799. I love this Laptop. Yes, the Microsoft Surface Laptop Copilot+ PC 13.8-inch (7th Ed) with Snapdragon X Plus, 32GB RAM, 1TB Storage was to me a worthy purchase, praised for its excellent battery life, fast performance (especially for AI/Copilot tasks), premium build, great keyboard/trackpad, and efficient thermal management with the price. Only the bad thing some of my old software I was unable to use with this machine. It’s okay! No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy for your expertise and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thankful for the associate who helped me pick this laptop. I was looking at Lenova, HP and Apple. This laptop has all I need and is a value compared with the competitive landscape. Very happy with this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, if small, laptop; the snapdragon processor is very responsive; the 32gb ram doesn't seem to add much to the speed; the lack of a numpad is a drawback but many do not care for them; all in all, a very nice laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it ain’t broke don’t fix it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a surface for seven years. Never had a problem with it. Unfortunately it couldn’t run windows 11 so I had to upgrade. I didn’t see any reason to get anything else since I had such good luck with my prior surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional product with features that are beyond your imagination. Perfect size and power to carry out work assignments as well as personal business. This laptop is always travel-ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Company owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate Mr. Theo assisting us in purchasing two of these laptops, an awesome product, great customer service. This is an excellent addition to our staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas or anytime gift!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After eleven years I decided to purchase a new laptop. I spoke to Best Buy and decided on a new Microsoft Surface Pro w/CoPilot+. Easy transition from my Lenovo IdeaPad to Microsoft! I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last Minute Deal for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an incredible deal on a Daily Deal - Last Minute Deal before Christmas, Laptop is perfect, small light and incredible battery like with plenty of RAM and SSD storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it (so far)!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, good! I haven't had it very long but I appreciate the compact size and the speed of processing information. Looking forward to using it more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer on a great sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this laptop and have not experienced all of its features. What I have experienced is that this is a great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great productivity laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for just browsing the web, managing files, and getting work done. Even handles photo and video editing fairly well. Battery life is great and excellent build quality with no pre installed bloatware. Got it at a deal during BF, but still deciding if I *NEED* this - I have too many gadgets lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I have been looking for very fast computer with so much storage and the touchscreen is a plus

    I would recommend this to a friend
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