Customer Ratings & Reviews

This laptop is everything what I need it for. Works great with my college studies. It has a good feel to it when I navigate through the tasks. Super fast and the battery lasts forever.

I love this computer, it is great for my academic needs as a bio major and works smooth. I even do minimal gaming on it from time to time and don’t experience any lag. The sound quality is great and the camera quality is decent with a good mic too. Would recommend for students but those who was a lighter and more mobile device, go with the 13 inch instead!

Love the computer, it is fast and get works really well multitasking

Well, I guess it's Ok so far. The mouse pad has been an issue with the right click. I called Geek squad and the work around was to click using 2 fingers. I'd prefer not to have to do that. Then I can seem to find where my files are and my downloads don't go to the folders I need them to automatically. I have to manually take and place them in a particular folder each time I download something. Plus, making new folders is weird. I plan to call Geek Squad again about these issues. Why does it only have one USB port?

The best investment for a laptop. Light and has everything you need to work/enjoy at home or traveling. Lots of capacity to perform at home or work.

It is meeting all my expectations! I made the right choice! Thank you Best Buy!

It works well and does everything I need it to do and more.

Great laptop, super upgrade from my older surface pro.

Love it! Lots of bells and AI whistles! Considering, my last laptop was 8 years old and windows 10, the computer is much faster and easier to adapt to using. It also has windows 11 so getting use to all the new looks and access points for the system software. This is being used for work school and research. So being out though a lot of different purposes.

I love it, it good for college, i thought it going to be heavy but nope it good

My daughter loves it! So far no issues to report. Nice for casual gamers.

I was a Mac user for years, and I decided to make a change, and I love it. In my opinion, way better than Mac

Second surface laptop. First one lasted ten years and still going strong

Was worried when I went from a 17" laptop to a 15" but this is a great size and very happy with the purchase!

It’s been almost a week, and I love it. Feels slim, lightweight, and feels elevated. Perfect for my everyday work and personal tasks.

Just what I was looking for, easy to use, right size, great speed.

This is a fabulous computer. Light, easy to transport and is a workhorse!!

I like the laptop however, the battery pack to charge gets extremely HOT!

This is my first purchase from Best Buy, after trying many times to buy the Laptop online. Customer service was excellent! So happy with my purchase and very glad to be a Member.

The associate that we worked with was very knowledgeable. He spent time explaining the options to my wife so she could pick out the correct computer. We went back to purchase a monitor and had the same enjoyable experience.