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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 484 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop Studio as a versatile device with a fantastic keyboard, fast performance, and a beautiful display. They appreciate its ability to function as both a laptop and a tablet, making it suitable for various tasks. However, some users have concerns about its battery life, weight, limited ports, and premium pricing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 484 reviews
  • Pros mentioned:
    Ease of use, Processor speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Easy to use. A bit on the heavy side, but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest laptop ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have an apple which that's okay I did some enjoy some experiences with it however with my Microsoft Surface I've had a great experience the pan has been amazing with a laptop I've been able until restore a whole bunch of things with Microsoft and with Best Buys open box program even got it cheaper which was amazing I love that's why I can never buy anything anywhere else

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Powerful state of the art Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful laptop!!! Very fast and I was able to get it for under 1600.00. It’s a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I use it a lot for school and it still works like it did when I first got it. The volume on this computer is crazy! It goes up super loud and it’s very clear. Battery lasts a long time and it’s quick to charge. The display screen is beautiful too. I’m so happy I got this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife she writes children's books and she is able to close this very well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my surface go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this compat Microsoft surface go battery live not the best but everything else is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The "IT" factor is this computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, it runs super smooth and incredibly fast. Even running multiple apps and websites I haven't even used more than 15% of the CPU and about 52% of the memory. This computer is a horse. Very happy with my purchase and trying to buy another surface for my family to use. Would recommend this computer to anyone who wants to do it all from school, work, and light gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Value and High Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in comparison with the Macbook. Very fast. Really enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop combo for the money. Screen is beautiful and a joy to look at

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    top tier laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great long-lasting battery with optimal speed love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In truth I got this for gaming, but I most often use it for meetings looks more professional during the meetings, nd can play civ on the touch screen when the bosses are away.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is an excellent computer, fast and sophisticated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with my new Surface Pro. Although i have not used this masterpiece to its full potential. I'm sure that it will exceed any expectations i have. I would definitely recommend this device to anyone that is looking to purchace an effective and efficient tool, used take take care of personal tasks and business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface studio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pc i love this laptop is really easy to use help me on my day work

    I would recommend this to a friend
  • Pros mentioned:
    Pen

    Rated 5 out of 5 stars

    College laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college. The pen is a life saver for taking notes.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for my needs. Powerful as advertised. Great display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great powerhouse, very versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop, great mix of power and versatility. I wanted the ability to have a touch screen laptop that was slim and easy to carry but also be able to handle photo editing and light VR gaming. This fit all of my needs. A dongle is needed to give me the Display ports i needed but those are easily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best 2 in 1 on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect mix of professional appearance and creative ability. The keyboard and haptics are smooth, responsive, and rival much of its more expensive competitors. The way it transforms into a tablet also protects the keyboard to minimize long term wear and tear. Perfect for the average student, creative, or business professional.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Pen, Processor speed
    Cons mentioned:
    Battery life, Ports
    Tech Insider Network Member

    Rated 5 out of 5 stars

    In a League of Its Own

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Win 11 Surface Laptop Studio is an amazing 3-in-1 device that fits perfectly in that sweet spot between a standard laptop & a regular tablet. But there’s nothing standard or regular about it. This innovative hybrid combines the best features of MS’ Surface Pro & Surface Laptop in the form of an all-new Surface Laptop Studio. Unlike previous model tablets, the display on this Studio laptop isn’t detachable. Instead, you can pull the display forward to create a near-perfect viewing angle in an easel-like “kickstand” position (just in front of the keyboard) or lay it down, completely flat, over the keyboard like a tablet. To better visualize a progression of the 3 primary modes (“laptop,” “stage,” & “studio”) via the fully adjustable screen: You can use the device as your primary workhorse laptop w/all the Apps/programs, speed, & quad-core computing power needed for a heavy workload. But in an instant, you can effortlessly transform it from a laptop, to a video-viewing entertainment “stage,” e-reader, or gaming device, & then finally transition to a drawing/sketching canvas or “studio” tablet & more. It’s astonishing just how easily it morphs from 1 configuration to another. Talk about multitasking! So, the question isn’t what can you do w/this versatile all-in-1 device; rather, it’s what CAN’T you do w/it? Warning: If you’re a little “ADD,” you’ll have to work to stay focused to control your impulses. Otherwise, you can easily find yourself jumping back & forth between work & play options. Without some self-imposed discipline, this multifaceted productivity tool can lure you away from accomplishing your daily objectives & priorities & result in your veering off-track to go exploring. Although there’s much to highlight, I’ll name just a few of the features that really stand out to us: - Setup is a breeze. It came fully charged; so, there was no delay in diving in. The moment you open the lid, you’re guided through an easy setup process. Even a Luddite should have no fear here. All you need is your Wi-Fi PW & Microsoft Acct. creds to log in (or you can create a new MS acct.). The device immediately performs an update & offers a tour. - Form Factor: Everything about this hybrid device feels high-end. Aesthetically, its magnesium alloy & aluminum case is sleek, compact & beautiful. Much of the beauty stems from the ingenious design of MS’ Dynamic Woven Hinge, an engineering marvel, which allows you to convert this multi-mode laptop-tablet on the fly. By comparison, we had tried 3 different cases for our old tablet in search of the right keyboard/kickstand combo for makeshift typing & viewing. Thankfully, those days are over! Of course, if you’re used to a limited, 2-lb., tablet-only device, this 4-lb. laptop-tablet hybrid may take a little getting used to. But for us, the increase in flexibility/versatility is well worth the adjustment. - Software Suite: It’s preloaded w/all the MS Office programs. We use MS 365 at work & home, so this was a must. - Display: The 14.4” PixelSense Flow touchscreen (w/3:2 aspect ratio & Dolby Vision) offers 2400 x 1600-pixel resolution, along w/bright, impressive graphic details from the NVIDIA GeForce RTX 3050 GPU & nice, smooth motion video from the 120Hz screen refresh rate. - The Backlit Keyboard offers a good feel w/proper travel & key spacing, & the large customizable haptic touchpad is state-of-the-art, w/the most precise response to clicks/gestures over the ENTIRE touchpad we’ve ever experienced. - The Slim Pen 2 has a new haptic motor that provides tactile feedback for a feeling of greater precision & control. Using the pen, we took cursive & printed notes in our handwriting, drew & sketched, & navigated the touchscreen. The pen produces associated vibrations for certain gestures & editing features such as highlighting & erasing, etc. Given that my wife has long been a Samsung Galaxy Note user, she’s become quite proficient w/its S-Pen. So, she took to the Slim Pen 2 faster than I did & showed me some helpful tips. Hopefully sooner than later, there will be more apps available that allow users to utilize this pen’s new haptic features. And although the simulated feel is still not all the way there, we both agree that this new pen comes closer to replicating the feel of taking pen to paper than any other digital pen we’ve tried. In addition, we also like the clean, minimalist way that the pen is stored. We’ve previously lost styluses & digital pens because we didn’t store them in their holder. Now, we just tuck the pen horizontally under the laptop’s front edge, where it magnetically snaps into place. This keeps the pen hidden yet readily accessible, where it wirelessly charges while attached & remains ready for use. - The Quad Omnisonic speakers produce a good sound quality given the severe size & weight restrictions of the slim laptop/tablet environs. We tested the audio output by streaming 4 of our favorite oldies but goodies, including Coldplay’s “Clocks,” God Is an Astronaut’s “Suicide by Star,” Hybrid’s “Disappear Here,” & The Cinematic Orchestra’s “Arrival of the Birds.” Although we went into the test w/zero expectations for anything remotely satisfying from the speakers of a light laptop, we both grinned during the initial playback of the 1st few bars of our sampled pieces. While the speakers won’t make an audiophile smile, they do produce a better sound than any of the other small/thin laptops & tablets we’ve used. No, the subwoofers don’t produce a punchy bass, but the 4 speakers still offer clear, fairly balanced audio w/relatively little distortion, even at higher volumes, as the adaptive equalization technology impressively adjusts the output as we adjust the volume. And the side-firing vents for the 2 main speakers give them a little bit of a spatial feel. There’s also a 3.5mm audio jack located on the upper right side, just below the Surface Connect charging port, & 2 far-field mics. - CPU Performance is top-notch! Thanks to the 11th-gen Intel Tiger Lake H35 quad-core i7-11370H processors, even w/several programs/tabs open, we can watch videos w/o any performance degradation. During gaming, when the fan kicks in, I was pleased to find that the laptop didn’t become overly warm as my other small laptops have in the past. - The Lithium-Ion Battery is rated at up to 18 hrs./charge, depending on usage. While we haven’t done a lot of gaming over the 1st few days, we did engage in some moderate-to-heavy laptop work, including multitasking w/multiple apps & tabs open as well as some video playback. And we had enough juice to continue uninterrupted over an 8-to-12-hr. day. But starting w/a full charge, if we were unplugged while gaming, we experienced dramatically less battery life than we’d hoped for at a disappointingly low 5 hrs. - I do wish MS had included more ports. With just 2 USB 4.0 ports [w/Thunderbolt 4 (40Gbps) support], & no full-size USB-A port, the options for additional peripherals are too limited.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing your experience. It’s wonderful to hear that you’re enjoying your brand-new Surface Laptop Studio. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Rated 5 out of 5 stars

    All around great computer, especially for creators

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop if you are looking for versatility and power. Was looking for something to do some photoshop and editing work on and this not only had the power, but being able to put it into the studio mode and use the pen do get really detailed, refined editing was great!

    I would recommend this to a friend
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