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Customer Ratings & Reviews

Your price for this item is $1,439.99
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The comparable value price is $1,599.00

Customer reviews

Rating 4.7 out of 5 stars with 290 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Pro's portability and lightweight design, praising its performance and impressive battery life. Many appreciate the device's size and touchscreen functionality, along with the included pen. However, some customers find the price to be a significant drawback, and a few mention the limited number of USB ports as a minor inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 290 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very user friendly and the graphics are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Surface Pro is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight but very powerful. Love the speed of loading apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft surface pro is amazing. It is easy to use. I have had no problems with it. It does everything I could ask for and more.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    HORRIBLE-dont waste your money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Surface pro 2 years ago. I was using aht Surface Pro 3 and NEVER had an issue. The 7 started out working great, fast, great colors, quick wifi connection.About 7-8 months ago, this Surface pro started dropping wifi, progressively it started getting worse.After numerous times having MIcrosoft remote in and our Tech dept remoting in, it turns out that there was an update of the network adapter and the type that they have in this particular model (pro7) has this Marvel Avastar network adapter is a bad one... that after the update it made this adapter almost faulty. So with this 7 being out of warranty, my tech guy along with the Microsoft support moved the Network Adapter update back to the way it was when I purchased it and shut off the automatic update for this particular function (if that makes sense). For $1750 this should not happen. I will never buy another Microsoft computer again, after this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very functional, portable, and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE MY SURFACE PRO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this over all the competition. Easy to use and you cn create so much with it. The best on the market. I LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop very fast & small enough to carry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Pro. It is the best of both worlds laptop & tablet. I use it for class and for playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good all purpose tablet/laptop device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the overall speed of the tablet. Much more useful to me for general work use than my ipad plus i am able to use it for leasure as well. Wished that it come with LTE. That would truely make the device portable. The battery life on the device is also quite good, but not as good as an ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerful tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Having full Windows 10 and laptop processing capability in tablet is amazing! Its very portable, and the battery life is surprisingly good. The only drawback, if I had to name one, is that it’s on the heavy side for a tablet. Couldn’t be happier with this thing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for your feedback on the Surface Pro! We're happy to hear that you couldn't be happier, and hope you continue to enjoy your Surface experience!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed from a SP-4 and the battery life in the new Surface Pro is great. I also have to commend the Stephen in Pensacola, who was a great help with getting me the college discount.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Legit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I’m a comic artist and I use it for everything from corrections on traditional work to digital coloring. The processor is fantastic and with a few adjustments to Photoshop CC’s settings there was no lagging on even complex brushes. It’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better then i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my better purchases. I work on the road and am out in the field or working from my vehicle a lot and this was the perfect fit. With the long battery life I could spend most of my day away from the office on my surface pro and never worry about losing charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had a surface pro for several years and loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my surface pro died there was no doubt I would replace it with another one. And I did!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works Great.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and battery life is good. The touch screen can be finicky at times if you have your hand on the screen while using the stylus, but you can change touch screen settings to ignore touch input when using the stylus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lab top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and I love the face recognition feature.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Surface Pro gives you a best-in-class laptop, plus the versatility of a studio and tablet. A powerful Intel® Core™ processor runs full desktop software with ease, ensuring a smooth, productive workflow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best computer I have had. It does everything I could want it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 4 out of 5 stars

    Awesome for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet pc is perfect for a college student. Light weight and very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cámara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface laptop it's very nice products i will recommend to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great piece of hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for either a surface or the galaxy tab and so glad I chose this. Microsoft ink works amazing and love that it starts up in a flash. Battery life is about 7-8 hours depending of course. Great for meetings and school work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for choosing to give Surface Pro a try! We're glad you're loving the two-in-one features, as well as excellent battery life, and ultra portable design. This is the perfect device to take big productivity with you wherever you go! If you are interested, check out a full list of apps that are compatible with Windows Ink here: https://www.microsoft.com/en-us/store/collections/windowsinkcollection/pc?rtc=2.

      We hope you continue to discover all there is to love about Surface Pro!

      Cheers,

      Jessica
      Surface Customer Care Microsoft