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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 816 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Pro's ease of use, lightweight design, and comfortable keyboard. Many appreciate its convenient size, suitable for various uses, and generally positive battery life and performance. While some users find the RAM and storage capacity to be limiting, the overall experience is largely positive, particularly given the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 816 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having some doubt about leaping to a tablet and moving away from traditional PC, but Surface proved me wrong. It’s a decently powerful equipment with a lot of features. It’s also handy and portable. Happy with my purchase overall!!!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t quite sure if this product would live up to my expectations. I bought this as a replacement for my laptop. It has out performed my expectations. I love it. Keyboard is comfortable and the Microsoft mouse is excellent with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 5 out of 5 stars

    Excellent Value and at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface, it does everything a computer can do but is smaller, lighter and easy to travel with, we LOVE it y'all

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just going to get a Chrome Book. This is so much more versatile and I am having a lot of fun drawing, writing, and being very organized; over-organized even.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Processor speed

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried the keyboard would not be sturdy enough and boy was I wrong. Hold the charge, easy to type and great speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift on Black Friday. My brother has had one for a few years and loved it. I'm sure the person I bought it for will love it as well. Compact, powerful, Great Price, what's not to like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far this is abt the best machine I have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is abt the best machine I have purchased. Performance is great so far. and the deal I got was so cool. I wish they had a stylus to go with the package instead of purchasing that separately

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for intended use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this yesterday. I charged it fully and used it continually for about 4hrs still had 52% charge. I use it for setup and web surfing. also text editing, pictures storage. I purchased it again for connivance and light weight. Joint pain sometime makes it hard to lift my lightest Laptop. this is a lot lighter and fully functional for my use. I added a 128GB micro SD card for added storage. So far so good. Not blazing fast but fast enough not gaming speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Perfect for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a power user so the M series processor has fully met my needs. I do some light photo editing, but mostly web browsing and document generation. Speeds have been great app launching is quick. I have mine set up as my main desktop computer and love the ability to quickly disconnect and use it as a stand-alone laptop. This Surface Pro replaced a Surface Pro 2 with i5 processor. Honestly, I think this one is quicker. Very happy with the purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for this detailed review. It's easy to spend a lot of money on processing power you might not necessarily need. Thanks for sharing how you evaluated your usage and chose the best device for you. We appreciate your continued investment in the Surface line!

      Best,

      Amanda
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought a surface for my daughter for her college work and, I used it on several occasions therefore, love it! It's easy to use and with many modern applications. Recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you need the convenience of a tablet with the capabilities of a laptop. Easy to use and has a nice sleek look and feel. I use it for leisure and business. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WINNING!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been in the market for a new computer and this is a success. I travel for business and this computer has made it super easy for me while on the road. Love the battery life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on Black Friday deal for my daughter and she loves it, good enough to surf the web and do your school homework, plus she loves drawing using a Wacom stylus. I was debating either go with MacBook Air or this but in the end, I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Perfect for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for college and it's perfect to take notes. My favorite feature is being able to write on the instructors PowerPoints.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best tablet/laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the slick design. It's a very light weight tablet/laptop. And it can do practically everything you need. From personal to business and school work as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good compiter for work and study

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the computer mainly to enter info rapidly as part of my job and it is very good for thst. The scteen is sensitive and it is fast. It works eell with Microsoft pen.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my surface bc my laptop was too heavy to carry around continuously. The weight is perfect, it runs great (primarily used for school with minimal personal use.) I would definitely recommend purchasing the warranty because two weeks after purchasing I spilled green tea on it but the geek squad made it super easy. They were able to switch it out in store for me and I didn’t skip a beat.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving us a great review, as well as some helpful tips for the community! We're glad you're finding the lightweight design to be the perfect fit for school. This is definitely a great tool to take on the go!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastic 2 in 1 Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded a Macbook Pro to this Microsoft Surface Pro and I am SOOOO pleased. So much lighter, versatile, & all around exciting! Cannot recommend this enough!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great Size and Capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. After using an ipad for years I love using the keyboard a lot. It is small and light weight yet can do everything a desktop does.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size, Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this little computer. Fast, compact and lightweight. Very good specs!

    I would recommend this to a friend
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