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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 88 reviews

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92%
would recommend
to a friend

Customers are saying

Customers praise the Surface Pro 3's portability, light weight, and convenient size, finding it easy to carry and use. Positive feedback also highlights the device's storage capacity and the included pen functionality. However, some users express concerns regarding the keyboard's usability and the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro lineup is great for business and at home too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro is great for business and personal use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucked so I returned it and bought an iPad. This way I don't have to worry about viruses.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Works better then expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with my surface pro3, I bought it to replace my 7 year old laptop thinking that it would get me by until I could get another laptop then just use it as a tablet. I have changed my mind about getting another laptop. The ease of use with the surface has been great it handles everything I need to do better then my old laptop, which when bought was a gaming laptop. The main reason for upgrading was its video card wouldn't support windows 10.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Microsoft surface pro 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet's is the best of the best for studying. I fell in love with the tablet the first month because it's because of that voice tool, you can mark your notes, power points, and the internet. After second month of using the tablet the batteries have been draining down really fast within an hour. I didn't like that it makes loud fan noises and heats up. It's a killer to study with it because the battery dies really fast and it keeps heating up. It killed my vibe to use it. It says that the tablet's a core i7. I works far slower than my 499$ Acer laptop. I'd prefer a Mac, but in hopes that the tablet pro 4 doesn't do the same. I'm planning to switch to the pro 4 or surface book. If I dislike it I'll give my review about it in two months. I wouldn't recommend the tablet unless you want to keep the charger in the outlet majority of the time when you use it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Crystal, The Surface 3 has a Limited hardware warranty which includes service on hardware for 1 year from the date of purchase. Covered accessories include the Touch Cover, Type Cover, Surface power supply cords and adapters, and Surface pens. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/surface/en-us/support . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Too Fragile, little support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I confess, I dropped my Surface Pro but never expected it to shatter (fell 2 feet onto carpet). The only repair available was through Microsoft and $340 exchange (no one will fix glass, its glued on). My new/used Surface Pro flipped over onto table and shattered the glass again (not 2 inches from the table), Microsoft now wants $450 to exchange (must be a problem). I've used my iPad for 4 years, never broke the glass. DO NOT BUY!!!! I've invested over $1500 and have nothing to show for it, I won't spend another $450 for a defective product, which Microsoft will not warranty. If you are foolish enough to give Surface Pro a try, BUY EXTENDED WARRANTY you'll need it....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for work and it fits the bill. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great tablet. Just what I was looking for.

    I would recommend this to a friend
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