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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 842 reviews

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96%
would recommend
to a friend

Customers are saying

Customers regard the Surface Pro 4's portability, keyboard quality, and lightweight design as significant advantages. Many appreciate its compact size and the included pen's functionality, along with the generally positive assessment of battery life and price. However, some users express concerns about the limited RAM and storage capacity. A few also mention heat generation as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 842 reviews
  • Rated 4 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's called Surface but it is so much more.than that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surface is a neat product that can satisfy my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Has made life easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price $599 week before black Friday!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sets the bar for 2 in 1 computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs just as well as a laptop the well tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on early Black Friday sale. Only $599.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was getting the best of both worlds but it fell short. Not able to download all the apps that I'm using on my phone. And some drivers are not compatible on the Surface .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for multi uses but fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is part laptop/tablet but the screen decided my wall (65 degrees) was too cold and it cracked. Will be returning and purchasing something more durable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product a little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price 599 for the bundle however for an m3 processor and for it to not even include office being a Microsoft product it is way over priced

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    what a piece of trash....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    m3 is trash. i bought trash that I'll be returning. good thing I'm not keeping this trash. this is a trashy computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was usable per college student, but not for heavy user such as cad engineering nor debugging programmer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good, but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good, but slow. also, battery drains way faster than expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok, not very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While is good price, do not performed well. Bulk it and slow for me,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Processor speed

    Rated 5 out of 5 stars

    Really Happy So Far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this bundle about two weeks ago. So far I am extremely pleased. Pros: The core M3 is plenty fast enough for everything I am doing and the battery life is pretty good. The type cover is much better than I expected given its small and very thin form. I love the Alcantera. It gives the Surface pro 4 a high end look and feel. Microsoft has done a nice job designing a keyboard with great tactile feedback. It really is great to type on. The track pad is really smooth with excellent response as well. The display on this is beautiful! Accurate colors with fantastic detail. Cons: No major complaints but, users should be careful if they store the magnetic pen on the side of their surface 4. This bundle includes the type cover but not the pen so I purchased it separately. I've been using the magnet to keep it on the Surface and it has fallen off several times. It's easy to forget that it's supposed to be there and it can be knocked off rather easily. I've found it in my car seat, on the floor in my office and on the ground next to my car! I just bought a carry bag so now I store the pen in that....I would hate to lose a $60 pen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is slow because it is an M3. I would not recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to learn to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower response than what I had hoped. Hard for me to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Super slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface concept and tablet computers... not a fan of the M3 version that couldn't even keep up with simple typing with light use. I've returned this product for the i5 version: problem solved.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing Feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend for Xmas, the only downside is that it does NOT come with a stylus. You'd think that for the amount they could throw in the pen, but if you upgrade to a higher level you get a free one. Seems inconsistent and silly!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Super slow m3 core

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very expensive machine for note taking, because that's pretty much the only thing you can do with it. Piece of advice! Look for i5 core or better if you are looking for a laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good tablet but overheats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet. The only down side is that it over heats like crazy. I returned the first one I got thinking maybe I got a defective model but the new one also heats up. :( hopefully they fix that issue for the next model.

    No, I would not recommend this to a friend
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