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Customer reviews

Rating 4.6 out of 5 stars with 150 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are delighted by the Surface Pro 4's ease of use, light weight, and the quality of its keyboard and screen. Many appreciate its compact size, while some found the battery life and price to be less satisfactory. The included pen also received positive feedback. A few users experienced issues with the keyboard detaching or the touchscreen malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 150 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    very impress surface notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to have an iPad, but what to use more office software, purchase this one for work and also bought a compared keyboard. Have been using this for almost a month, very fast system, and screen is really impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    I'd say GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I was debating between the surface pro and an iPad... lets just say I was glad I chose the Surface pro, so much better and the fact that I can add a keyboard to it and use it like a lap top is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    College Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a graduation gift for son in preparation for his college enrollment. He has been making good use of it so far and expresses a lot of comfort with its use and that it is working very well for him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice. Time will tell if worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something small enough to easily carry into libraries and archives for genealogy research. I wanted it to also be useable like a tablet where I could take quality pictures of materials researched. I am used to a Windows format and while I liked the iPad, I did not want to lose my knowledge and control of the IO. I considered a windows tablet but wanted a keyboard and mouse, and the desktop function I am used to. They had a sale on this unit because the chip was being phased out so I took the leap. I am still adjusting to the small laptop size but the heavier tablet. So compromise between a laptop and a tablet... and cost. I am also having to adjust to Win 10 after holding out on Win 7 for so long. Lots of adjustments to make on my part! However am impressed with the Surface so far. Time will tell on durability and if it was worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great tablet/computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the surface. Bought this one for my wife to use as a Lawyer. Easier to carry and light weight, but still with full computing capabilities. A little miffed it didn't come with Pen or Keyboard. Only reason it is a 4-Star review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Incredibly responsive. Best computer for the pric

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Fast processing and fun to use. I highly recommend purchasing this computer if you want convenience and functionality. Best choice I ever made in terms of a computer purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Surface Pro. I had a Surface 3 and was ready to upgrade. Great for traveling. Has the power of a laptop with the weight of a tablet. Far superior in my opinion to an Apple iPad!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Too big for me to hold easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer itself was great, easiest application of win 10 I've worked with. However the size, 12", is just to big for me to be comfortable handling like a tablet espicially with a cover on it. 10" for me fits better in my hands.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new Surface 4! One complaint that I have is that the battery life is almost nonexistent. It hardly lasts a full day. I've tried changing settings to extend my battery life but nothing seems to help.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Seems slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The m3 processor is a little slow but if your just using for surfing the web or playing casual games then go with this model. Battery life is not the greatest.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Just as fast as the i5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my surface for web surfing, stock lookup, sports, and Netflix. With the big price discount on the m3, I think it's up to par or even better than an i5. Wished this model came with the pen and keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my surface pro! It's super easy to use and coming from using a Mac I'm pleasantly surprised at how easy it is to navigate! So glad I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my surfacebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my surface purchase. I've always been an apple user however, this surface blew my mind. I can literally do everything on it, unlike apple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Surface Pro 4 with the stylus and keyboard/cover for school. I haven't used it for note-taking yet, but it seems as though it will suit my needs. Very intuitive and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I do not like is the sync of all the computers with the same pics on one drive. I only keep my pics on one computer. I wish whoever's bright idea that was, forget it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    top notch laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son to use for school. He absolutely loves it. It is so light weight and versatile. Can't ask for a better product.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits every need. Love the choice of laptop or tablet. Keyboard/cover has good feel. Touch screen allows for sketching and document notations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the surface pro 4 after UPS lost my laptop that I was sending to ASUS to get repaired. I was in my last semester of university and wanted something a little more portable than my previous laptop. It was the smartest buy I've made. It still has all the functions of my old laptop (minus the graphics card to handle anything other than sims and minecraft). It was really easy to finish my degree with this and I still use it now for minor gaming and tv watching. It's super practical for students or just regular people.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    So so...decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty 4gb of RAM is pretty limiting. Intel core m3 is surprisingly capable...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for schook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to replace her old surface 2 which she uses for school. It has great performance and portability.

    I would recommend this to a friend
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