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Customer Ratings & Reviews

Your price for this item is $1,247.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 685 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 685 reviews
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is fast, easy to use and meets my expectations as a great computer. The screen is clear and bright...lovely

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I replaced a powerful desktop because needed to be able to easily work at home and in office. It is very fast and very easy to transport

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Awesome units!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a SP9 what more can I say. Excellent portable systems and much better then a regular laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Surface pro 9 is amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As snappy as I expected the i7 16gb model to be. Screen is very very good. 120Hz refresh rate feels amazing. Pen input is as good if not bettee than ipad-apple pencil experience. Love the fact that it stays in the keyboard. Flat pen is okay to use. It amazing how they can manage to make this good of a keyboard and trackpad in such a slim profile. Weight is good, not too heavy even with the keyboard. Thunderbolt connectivity with charging capacity is welcome addition - i can carry one charger for all my devices - there is no way for me to know if its charging via usb c while it is off, but it does charge up nicely. The one and only downside so far appears to be its battery life but I expect it to improve once all the file indexing and what not is done

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hands down the best.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect... for me and my needs Very small and slim. Easy to carry for meetings. Smaller than a folio folder. Convenient and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Totally worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My most worthy buy of 2023! I bought this for my studies. Very portable and powerful. It’s way better than iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer!!! So easy to use! So fast! And the Geek Squad has been amazing!! Made things so easy for me:)!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my purchases yet! I love this tablet lightweight, fast processor, and the pen glides across the screen making smooth lines!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quiet its powerfull and its a good laptop for anyone who is into design or creative work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Best purchase I've ever made!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Pro 9 is very fast, light weight, compact and versatile. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazingly powerful, wonderfully convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a high end laptop, and I am not disappointed at all! The power, the memory, and the features are Amazing! The ability to do desktop things on a portable, tablet style machine is wonderful. Ease of use makes this a great choice for the whole family and the portability is also nice. I dont know much about processing systems or internal tech, but i can tell you id prefer this over the desktops ive used.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    wonderful product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a wonderful versatile product. I use it as a laptop and a tablet. light and slick.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and great size. Love the color and the touch screen. The pen is a nice added accessory also?

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    MS Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever, lightweight and excellent performance!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Favorite laptop in every way but I wish it has USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dual use of both tablet and laptop. It is amazing for both my schoolwork and to just have fun on. It runs PowerPoint and adobe great but also can handle games like fallout four I definitely suggest getting this laptop if you’re gonna be using a lot for a variety of things! Only downside to it is that it doesn’t have any USB ports so I’ve had to start switching over to USB-C. It doesn’t bother me too much because it looks like everything‘s gonna be switching over to USC pretty soon.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Always go with pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, easy to use, big power. I love this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely versatile computer - very portable, use as a tablet or with detachable keyboard, great battery, touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 tablet. Works well on the go due to its compact/slim nature.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Pricey CPU/RAM/keyboard but the sleekness wins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th surface purchase and I decided to step up in processor and RAM this time. And it is a very good, yet expensive, decision. The series 9 is a nice tablet. Quick and responsive. And if you buy the pricey keyboard with the pen built in. You have an excellent on the go PC kit. I don't have a ton of time using the SP9 since I split my time among several computers throughout my day. But the only gripe I have to deal with so far. I power down my PC's most of the time rather than letting them go to sleep mode. Everytime I power this tab on. It flashes the Surface square logo for a second then nothing. So I have to push the power a second time to power it up. Not sure why it happens. It is everytime so far. Everything else is so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Microsoft surface pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Surface Pro 9. The touch screen is fabulous, however I type 75 words per minute but I am not so good at the hunt and peck game. I cannot do it as fast as the young kids do. So, I am thrilled that I also purchased the keyboard that makes it so much easier for me. Also, the 13" screen is great for us older people with not so good eyesight in later years.

    I would recommend this to a friend