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Customer Ratings & Reviews

Your price for this item is $1,499.00
The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 149 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 149 reviews
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm loving my Surface Pro! I've dreamt of the day I owned one and it's finally happened! YAY! I had read a review about the fact that it's not necessarily the easiest to "hold on your lap" and I would agree. That's probably the biggest downfall I've found so far. I even got a full case for it with stand and it's still not the best for the lap. I kind of wish I would have gotten the pro keyboard that doesn't require it to be physically connected so the keyboard was the only thing that has to be in my lap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying using my new Surface Pro it works as good as my old Surface Pro 4 that I am replacing. I wanted to get more ram and hard drive space and with Windows no longer sending updates it gave me a reason to finally replace the 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, increased speed, and when charged, computer operates for a full workday or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to a reliable computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is mt third Surface Pro and each upgraded version continues to amaze. The spacious amount of storage is a great value on top of the Snapdragon Elite processor. The images on the OLED screen are outstanding and I am so incredibly pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Surface Pro 8 which was slowing down due to lack of storage. 1TB in new surface changed everything. This tablet needs a third USB. Wish I had gotten the Bluetooth keyboard. All in all the Surface pro is a solid choice.Disappointed that the Surface pro came without LTE or 5G. Would make the same decision again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and compact for every day work, including for free time entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted to check out all this CoPilot stuff.....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new PC - so I upgraded my old surface to a new shiny one! Its so fast.... and battery life like you wouldn't believe!! I miss the SD slot my old surface had.... but all in all it is an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Pro 11 wonderful !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Microsoft Surface Pro’s for over 15 years and this Microsoft Pro 11 is excellent with the fastest chip and 32gb ram, 1Tb SSD & much more !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great light weight computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was very simple. The computer has worked flawlessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this. I have a nearly 2 year old Surface Pro 9 that I love, and wanted the newer version and the newer keyboard. Downside was several of the apps I use right out of the gate can't be installed due to the ARM architecture. I could have found alternatives to work around that though. Yes, it would be a downside with most things running in emulation mode, since that just adds another layer of processing that slows things down some, but I doubt it would have been noticeable to the naked eye for me for the programs I use. Some technical reviewers mentioned that the battery wouldn't last as long though with many things running emulated, so that could have potentially been an issue. Screen was alright - I have OLED's all over, my TV, my 49" monitor in my office, even several of my HP laptops. So I'm used to it, and this really didn't jump out at me for anything outstanding. It was just a screen. Slightly better than my Surface Pro 9, but not much noteworthy. I was VERY disappointed with the lack of this speed everyone kept talking about. Reviewers all over nearly foaming at the mouth about how fast it was. And I just didn't see it. Running Office 365's newest version, no better than my SP 9. Boot? I was totally disappointed with boot times. My surface pro 9, on a brand new clean install of Windows with nothing else installed yet, boots 4 times faster to the desktop than this thing did. This was anywhere from 30 to 40 seconds from hitting power, to having Windows Hello get me to the desktop. There is no way I'd want my daily driver computer to be that slow at boot. Shutting down was marginally better. Sound levels were fine, but my Surface Pro 9 barely makes noise either. I really wanted to enjoy this, but I ended up returning it since I just didn't see anything that warranted making me leave my Surface Pro 9.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    positive review for Microsoft Surface 11 pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine..Rins fast & cool. Much cooler than our previous models. Video is bright and crisp with accurate colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles multiple design programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my graphic design needs. It doubles as a tablet that I can use for drawings. Very fast and handles all of my design software easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface 11 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sleek product and user friendly. Very mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Device! This Surface Speed and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd surface and I am very happy with its speed visualization and 1 TB of storage. Perfect for my business work, travel and photo editing and graphic design. Love the wireless keyboard I can disconnect rom the screen and ability to connect to my 48” monitor…or to my tv. Each one of my surfaces has improved with each new release over the last 10 years. ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface laptop. It is a good laptop for work and entertainment. It has a sleek design, a high-resolution touch screen, and a comfortable keyboard. It is fast, reliable, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect 2-in1 PC Laptop Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating either getting the iPad Pro 11 or this laptop because I needed a laptop for writing and doing a bit of drawing, but I also needed a tablet to use to sign things, check emails, and going cafe hopping on the weekends. Although I am an Apple person, I have used a lot of PCs before and had been very interested in getting the Microsoft laptops because of the design. And when I saw the Dune color, it made me want it more than the MacBook Airs and iPad Pros. I only got for a month but I'm very happy with my laptop. It's getting used to, but so far I've used it for writing and signing some documents and web surfing and watching YouTube videos. The only downside I have is that it isn't compatible with my new wireless inkjet printer. Hopefully, it will soon. But I don't mind it. Make sure to do some research before purchasing this laptop. That's what I did when I was debating of which 2-in-1 Laptop to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two older Surface Book computers that were purchased several years ago and still use them today. The Microsoft software and new features, like Copilot+ PC, make the new computer the best on the market today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily usable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for classes and personal work. Easily able to be traveled with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Worth every penny make sure you get what you want do not cut corners.

    I would recommend this to a friend
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