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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 107 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Surface USB Network Adapter's ease of use, reliable performance, and broad compatibility with various devices. Many appreciate its ability to provide a stable Ethernet connection via USB. While some find the price to be a drawback, the adapter's functionality is frequently praised. Positive feedback highlights its plug-and-play functionality and consistent performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 107 reviews
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this to image laptops. Works as suggested.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    USB Network Adapter saves the say when WiFi fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are times I prefer a cable to WiFi and this is the solution

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Worked as soon as I plugged it in.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what you need. It works fast and allows cabled network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! Easy set up and haven’t had an issue at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, no issues with it for 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, need to download the drivers so make sure you are connected to wifi when you set it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorta worked but not really...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I was trying to lay an image down using WDS and a custom image that we use. I was trying to use this on a Surface Book. I tried several USB to RJ45 adapters but according to MS you have to use a Microsoft USB to RJ45 adapter. After trying several other adapters including a Dell USB-C to RJ45 adapter, This adapter is the only one that would even recognize the WDS server. Mind you I have laid down this image on over 50 Dell PCs so I know it works and that every other computer automatically connects to the server the way it is supposed to with a standard USB to RJ45 or an USB-C to RJ45 adapter that isn't Microsoft. With this adapter it would actually look for the server where all the others never even tried. Only issue was that it would look but never find. Worked with MS Support and Surface Support but was unable to use WDS on a Surface Book. Had to manually load all company software from scratch. 3 stars just because it did TRY to find the WDS server where nothing else even tried. Took 2 away because it failed to connect after multiple hours of trying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    an adapter Microsoft that inspires to work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data transfer rate is good. you look solid and beautiful. I would say business design. I liked it very much. I would also buy this product. Thanks Microsoft or Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft USB Network Adapter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft USB network adapter works great. Also works great with the USB C adapter. Went this route hoping since it's a Microsoft product won't have issues using it a lot like we have had with "generic" adapters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit when I needed my Surface Pro book to my Wi-Fi network I was building to allow outside visitors access to our Internet that was VLAN'd. Opened the package plugged it in connected to my network and done and done.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works as expected, just expensive for what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, just somewhat expensive for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say , does it’s job well. Have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Exactly as Expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Simply plug into USB port on PC and then plug ethernet cable into adapter and wired ethernet connection works on PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best adapter for Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until I used the Microsoft Ethernet adapter I wasn't able to image my surface with my works enterprise windows DWP. The drivers for this device are built in so it requires no setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to a full surface tablet package

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to a full surface tablet package only wish the surface had two usb connectors one for adapters and one for an external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big files

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to transfer some data over to a cloud hard drive. It worked great and had no problems sending big files.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Costs to much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this since I try to use MS stuff with my Surface Book since MS is very picky with what works and doesn't work. This works but it should only cost $20.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to install any drivers. This adapter works every single time with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes my job alot easier. I love it. Its small and lite weight so its great to carry around

    I would recommend this to a friend
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