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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 213 reviews

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  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers enjoy the easy installation process and convenience of the digital copy of Windows 11 Home. They appreciate the reliability and familiarity of Windows as an operating system. However, some customers express concerns about the relatively high price of the software and potential compatibility issues with their hardware. Additionally, a few customers encountered problems with missing product keys.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 213 reviews
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Install for a New Computer Build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a home built computer (downloaded to and installed off a USB drive). Very happy with how easy the install was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade.. don’t wait.. just DO IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I waited to upgrade. Once I did.. I didn’t bother to look back. Smooth ui. They gave us options to make it feel like a Mac if you wanted. But with the flexibility of a PC.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Would buy for my next pc

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for at home set up for my first build to just buy online and enter the key was no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product gets instantly emailed to you and is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice background images that are included. Wonder who the photographer is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted! Make sure when you go to enter the code you are on the correct version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11 Product key

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I need for my PC and it's a one time buy for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my PC. Allows for me to to customize my desktop without popular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works As Intended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was expecting! I needed it for my girlfriends build that I built her for christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a cheap and easy purchase, although it took over an hour for the code to be sent to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows key

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well needed for installing onto a pc to get started!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works to activate Win 10 & it's a RETAIL license

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who are wondering, yes, you can install Windows 10 and use a Windows 11 license to activate it. And yes, this is a retail license, not OEM, which means that you can re-activate this license on a new motherboard, as many times as you want.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy to get the key and activate

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to get the key and activate. Absolutely a learning curve to use versus 10 but has a lot of pretty awesome features.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    No muss no fuss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No muss no fuss. I ended up not needing it for the computer I purchased it for because newer computers seem to remember their OEM product key when the OS is reinstalled, but I used this for a spare I had sitting around with random parts running linux because I was too cheap to properly set it up, and it worked just fine. Just make a Win 11 USB stick and type in the code and you're all set. A side note (and this also applies to WIN 10 in my case) is if you keep getting errors, format your installation USB stick to NTFS instead of FAT32. Somehow that seems to fix it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Its windows

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and setup. No issues with it since ive started using.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Win11-review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a way to get back the Classic version of Paint. Since I do a lot of graphics work with that version of Paint, I did not like the changes made with the new version in Windows 11. I am able to adapt and modify all the other changes from Windows 10 so now Windows 11 is a usable operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Best OS

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use OS system and easy Setup. Windows is the superior OS system compared to other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to run smoother than windows 11. Got it for an old server tower my work let me take home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saddened I was not able to use or get refund for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love windows and have used it since the beginning of my computer experiences, I was unable to download and use Windows 11 due to my outdated system. I tried to get support but would have had to pay Geek squad which I could not afford and the return/refund period of 14 days did not fit my schedule to try to download the digital copy I paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, I haven’t experienced any issues related to the software or any specs.

    I would recommend this to a friend
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