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Customer reviews

Rating 4.6 out of 5 stars with 5131 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Xbox Game Pass Ultimate for its overall performance and extensive game selection. Users appreciate its ease of use and the availability of cloud gaming. Some customers find the trial subscription length too short and have experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,131 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    The Real Deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm usually not the type that write reviews. But boy, I got to tell you. This laptop is solid and stunningly beautiful! I love the screen so much. Watching movies on this thing is epic and then the speakers I could guarantee you, no other laptop on the market right now comes close. It sounds like I have some surround system when I'm watching movies or playing music with it. The sound is so rich and full it just gives me smiles. The keyboard is the best I have so far and I've owned alot of high end laptops like samsung ultra books, HP Spectres, this keyboard is just so good. When I type with it, it feels like a full size keyboard and not like something you usually see on 14inch laptop keyboard. One thing I dont like is the backlit keys when set to auto, it stays on the brightest settings and auto shuts off after a couple of sec. I would love the auto backlit keyboard to auto adjust the brightness level depending on the room lighting. Sometimes I just manually set the backlit keyboard brightness to the lowest setting. Especially at night when the room is kind of dark. I dont need the fully brightness which could be very bright sometimes. The reason I went with this laptop is I hate hearing fan noise when I'm running simple apps like web browsing and excel sheet. This thing from day one is dead silent, I've not heard the fan crank up with sometimes 30 tabs open on google chrome. Battery life was another reason I went with this. I did a battery drain test the 2nd day I got this and after 10hrs it still has about 45% left so I gave up. That was plenty and more than enough for my daily use. I dont really use the pen that much, or turn it into tablet mode. But I appreciate that those options are there for me when needed. I love that it has 2 usb C and 1 full usb on the left and 1 usb C on the right hand side with a 3mm jack headphone. I say all this to say this. If you are on the fence like me. Don't hesitate because of a couple $$ difference. I'll buy this laptop again everyday of the week and 3 times on weekends :)

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Game selection

    Rated 5 out of 5 stars

    Xbox Game Pass Ultimate has truly transformed the

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass Ultimate has truly transformed the way I game. For a monthly fee, it offers an incredible value that combines access to a vast library of games across Xbox consoles and PC, including all the new releases on day one. The variety is astounding; whether you’re into AAA titles, indie gems, or classic games, there's something for everyone. The Game Pass app makes browsing, downloading, and launching games seamless, and I love how easy it is to jump from one game to another without any hassle. One of the standout features for me is the Cloud Gaming aspect. Being able to play on my phone or tablet is a game changer, especially for someone on the go. The performance has been impressive, and it’s nice to have the flexibility to game anywhere. Additionally, the EA Play membership adds even more titles to the already extensive library. The frequent updates and rotation of games keep the experience fresh, so there’s always something new to try. If you’re a gamer looking for a cost-effective way to enjoy a diverse selection of games, Xbox Game Pass Ultimate is definitely worth it. It’s not just a subscription; it’s an entire gaming ecosystem that encourages exploration and new experiences. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Ease of use, Game selection

    Rated 5 out of 5 stars

    "Xbox Game Pass Ultimate: A Gamer's Dream!"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I've been using Xbox Game Pass Ultimate for a month now, and I'm blown away by the value. It's like having a buffet of games at my fingertips. I've been able to try out so many different titles I wouldn't have normally considered, and I've found some hidden gems. The library is constantly updated with new games, so there's always something fresh to play. Plus, the cloud gaming feature is a game-changer. I can play my favorite Xbox games on my phone or tablet, even when I'm away from my console. Highly recommend!"

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Xbox Game Pass Is an Amazing Deal for Gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass has honestly been one of the best subscriptions I’ve ever purchased. For one monthly price, you get access to a huge library of games, from big new releases to classic favorites. It feels like there is always something new to play. I love that I can try games without having to buy each one individually, and the downloads are fast and easy. The selection is constantly updated, which keeps things exciting. It’s also great that the subscription works across Xbox and PC, making it super flexible. Overall, Game Pass offers incredible value, especially for families or anyone who loves variety. Highly recommend it. It’s the best deal in gaming right now!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    No regrets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs awesome!! No issues, very smooth, screen size is great, stays charged for a while, very universal and is equipped with everything I need. I would definitely recommend this computer and or buy this brand or the exact same one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Game selection

    Rated 5 out of 5 stars

    Best Value for Gamers!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Game Pass Ultimate is a game-changer! With access to a massive library of games, including new releases and popular titles, it offers unparalleled value for the price. I love how easy it is to use across my Xbox and PC, and the ability to stream games on mobile through the cloud is a fantastic bonus. The quality of the games available is excellent, and there’s something for everyone, whether you enjoy indie gems or AAA blockbusters. The monthly membership is a great way to explore new titles without committing to full purchases, and I’ve already discovered some amazing games I wouldn’t have tried otherwise. Overall, the Game Pass Ultimate provides exceptional quality, value, and ease of use. Highly recommend it to any gamer—it's worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP OmniBook delivers excellent performance in a compact form. It’s fast, reliable, and ideal for everyday tasks or light professional work. The build quality is solid, and the keyboard feels great for long typing sessions. Battery life is impressive, and overall, it’s a very good laptop for its price. Highly recommended for students and professionals alike.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming

    Rated 5 out of 5 stars

    Great gift and amazing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift and amazing experience This month of Xbox Game Pass Ultimate came as a gift with my purchase, and honestly, it was an incredible surprise. I’ve always wanted to try GTA V, and being able to play it from the cloud without downloading anything was amazing. Activation was quick, everything worked perfectly, and the cloud gaming quality really impressed me. Definitely a gift worth it — I’m planning to renew for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Good Value of Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge library of games and works smoothly, but some of the newer titles take up a lot of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox game ultimate pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to receive a free game pass thanks to this order. I am abe to play whatever xbox game there is without having to download it. I am playing forza and it runs pretty smooth as it is an ultimate game pass. Pretty much their prices for these subscriptions are very well priced and so if you like gaming and are on the go with wifi, you should buy this or order devices with this promotional offer. Also this free trial is a way for me to see if I should continue buying this subscription which I might.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Game selection

    Rated 5 out of 5 stars

    Great game library on PC and Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is great if you already plan on playing Xbox online. There’s a huge number of games that come with it, both on PC and Xbox. I can also play games on my iPhone via cloud gaming. Even Microsoft Flight Simulator will run on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Xbox Game Pass Ultimate Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got Xbox Game Pass Ultimate for the first time, and it’s been amazing. I’ve never had it before, so being able to jump into so many games with my friends and family online has been a game changer. The variety of games available is seriously impressive, and the fact that I can play on console, PC, and even the cloud is super convenient. It’s made gaming way more fun and connected, especially since I can now actually join in on the same games everyone’s been talking about. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gift for gamers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free gamepass with purchase of the laptop. And it's going good, I can play any games for free just need to check systems requirements if it's sufficient to run the game. Except that one, it's going good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Game selection

    Rated 5 out of 5 stars

    Gamepass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very useful i used on my phone and on my laptop and in my xbox and i get alot of games and it very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    worth it if you play included games on day one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Pass Ultimate - as the name implies it is the highest level of Game Pass - and gives you access to all games and includes EA Play, PC and Xbox Series games and cloud gaming. It also gives you access to day one AAA game releases which the lower tier does not.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to try out multiple games without commitment. The selection is varied, downloads are fast, and it allows you to enjoy quality titles throughout the month. Ideal if you want to explore new games without spending too much

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    gamepass is great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this here is the only valid reason to buy an Xbox, i like to collect my games physically so i have no interest in it but i absolutely understand the praise this service has been given. best buy told me theyll enter me in a sweepstakes if i gave photos in this review so here is the laptop that my 1 month gamepass came free from.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Game selection

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass Ultimate offers incredible value with access to a vast library of games, cloud gaming, and Xbox Live Gold. Perfect for casual and hardcore gamers alike!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really has those MacBook alternative Windows game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love a free month of game pass and it came with my amazing laptop! Runs games flawlessly with integrated graphics on the Intel ultra 7 Series 2. Though it can get hot! But I absolutely love the OLED 120 Hz four or 500 nits display it completely shatters any problem of a glossy display and the touch is great trackpad is huge The speakers above and below are really nice and it's just great overall. My only wish is that it could convert to a two in one but for clearance $600 off I am not complaining. I needed a laptop not a tablet and if I need a tablet I'll buy a tablet end of story.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game-Changer for Gamers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass is the ultimate gaming revolution—hundreds of epic games, day-one blockbusters, and seamless cloud play all in one unbeatable subscription. Every month feels like a fresh adventure with new titles constantly dropping, from AAA hits to indie gems. The value is insane, the variety is endless, and the experience is next-level. If you love gaming, Game Pass isn’t just an option, it’s a must-have!

    I would recommend this to a friend
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