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Customer Ratings & Reviews

Microsoft - Xbox One X 1TB PLAYERUNKNOWN'S BATTLEGROUNDS Bundle with 4K Ultra HD Blu-Ray - Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 83 reviews

  • 20%
  • 10%
94%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 16 reviews

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Customer ratings & reviews

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Page 1, showing1-20 of 83 Reviews
  • Rating: 5 out of 5 stars

    GOOD

    Posted
    COSmalls
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was debating if I should get the One X or the One S, talked to a BestBuy dude and asked me a couple of question, very knowledgeable and decided to purchase X console. The setup was good, but I had difficulty setting it up to my Xfinity modem once I figured it out was able to setup old LIVE account and gamer tag with easy, loe the new system.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Upgrade from PS4

    Posted
    Whyle99
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I chose X1 over S because O wanted 4k gameplay with my new TV. HONESTLY I don't see a hold lot of difference. There is not a whole lot of XBOX exclusives like PS. But I playing my money for promising purchases by micosoft company. I hope Microsoft starts making games to utalize the tech inside the X1.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Congratulations on upgrading to Xbox One X! To really see the difference in graphics and performance (especially with a 4K TV), check out one of the hundreds of great Xbox One games that have been enhanced just for Xbox One X. Here's a full list: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    The Ultimate Console

    Posted
    Perfection
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was hesitant to upgrade from the Xbox one to the X but I have never been more satisfied. The 4K games look incredible. Assassins Creed Origins has amazing color and detail with minimal motion blur. This console is fast, quiet, and much smaller than the original Xbox one. This sets a new bar for Console gaming!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Wow, that's high praise indeed for Xbox One X! We're glad that you've had an opportunity to game in true 4K, and experience how much better everything looks and plays. It's great to hear that you're very satisfied!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Love it - great console

    Posted
    LarZB32
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love the Xbox One X - having said that, I would suggest you hold off on purchasing unless you have a 4K setup. The graphics power is amazing, and the console is super quiet. But to truly embrace what this console is designed to do, you need the right equipment.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Thank you for sharing your love for Xbox One X! While the optimal setup for Xbox One X includes a 4K display, you don't need one to see an improvement in visuals, frame rates, and load speeds. To truly see what your new console can do, check out these great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Amazing machine

    Posted
    Johnneyboyy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you were to build a comparable PC that could game at 4k 60fps, it would cost around $1400. This is $500. It's honestly unreal that they did this. I have a beefy pc that technically blows this out of the water and in most games, the xbox one x looks better. Great product by microsoft.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Thank you for the kind words about Xbox One X! It's awesome that it can produce graphics that look even better than those on your beefy gaming rig. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Finally...it's mine!

    Posted
    Darkgift
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    O bought the first Xbox One the week it came out. Then I got the One S for the bedroom. This is the perfect upgrade for my original Xbox One...especially to compliment my new Insignia 50" 4 K tv i just bought. The system is fast, picture and graphics are amazing. Super fan, here!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Congratulations on making the upgrade to Xbox One X! You're right, it's a great complement to a big new 4K TV setup, and we're glad that you've already seen how much better everything looks. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great console

    Posted
    Flyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I finally took the plunge, and upgraded from xbox 360 to xbox 1. It's a great unit. Games look incredible on my 4k tv. The menu took a little to initially navigate, but has nice features and usability. Having the ability to add family to my xbox gold account is great.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Congratulations on making the leap to Xbox One X! You may also be glad to know that your new console is backwards compatible with hundreds of Xbox 360 and original Xbox games. To see which ones you can play, here's a list of backwards compatible games: https://www.xbox.com/en-US/xbox-one/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great console

    Posted
    Davidmackv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Comes with PUBG, which is a plus. Very fast going from menu to menu. 4K video is awesome. Netflix and other apps available. Can connect satellite box through it. Great console all the way around. At this price point though it should come with two controllers.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      We're glad that you're enjoying your new Xbox One X! Thanks for pointing out how great 4K video looks on the console, too. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Most powerful machine out there!

    Posted
    Richard
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Wow, what can I say about this thing... Crazy fast, great picture and graphics quality. Best on the market right now. I love how crisp and responsive the interface is, along with the loading of the games. This is a must have if you play Xbox!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey Richard,

      Thank you for agreeing that Xbox One X is the most powerful console currently available! We're glad that you've had the chance to experience how fast and great-looking everything is on it. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Great console but...

    Posted
    Luis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the most powerful gaming console out there right now, but I keep having issues with the controller not connecting to the Xbox, I have spent 15-20 minutes trying to connect, or it just disconnects in the middle of a game, not good

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey Luis,

      We're sorry to hear that you're having connection issues on your new Xbox One X. Disconnects can occur for multiple reasons, including low battery or competing wireless devices. To help troubleshoot and hopefully resolve the issue, check out this page on Xbox Support: https://support.xbox.com/en-US/xbox-one/accessories/troubleshoot-wireless-controller

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Love the HDR platform

    Posted
    Alex
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I chose to buy this instead of getting a blue ray player. The plus is that it plays just as good with 4K UHD player and some because you can play video games as well. I would highly recommend it’s such an upgrade from the standard Xbox one

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey Alex,

      Thanks for sharing your love for Xbox One X! We're glad that it's been both a good 4K UHD player and game console! If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Xbox goes great with my new 4K TV!

    Posted
    Reyes941
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    With the right internet the Xbox is amazing! I’ve never had a console before so with this one being my first, my buddies applauded me. Also since I was treating myself I bought myself a 4K TV! Which makes the pair a perfect duo!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Welcome to the Xbox family! Great call on pairing your new Xbox One X with a 4K TV, too -- it's the only way to experience gaming in true 4K. We applaud you on your choice, too!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Great system

    Posted
    Kalfu76
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The xbox 1X has amazing graphics and power. The reason for only 4 stars because of the xbox network issues especially around party chat. Too many times it gets disconnected or you have to change your nat to open.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      It's great to hear that you're enjoying the amazing graphics and power of your new Xbox One X! We're sorry that you're experiencing network issues, though. To help troubleshoot (and hopefully resolve) the problem, go to Xbox Support here for tips: https://support.xbox.com/en-US/xbox-one/networking/connection-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 3 out of 5 stars

    There has been a few issues

    Posted
    Ronniejay88
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I don’t expect issues when I purchase something for over $500 when I spend that type of money everything should just work out perfectly and also a few items were missing out of My Xbox bundle

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Stunning 4k and HDR

    Posted
    TechDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I upgraded to the One X from a Day One Edition Xbox when I purchased a 4K TV. This system definitely makes a huge difference in all of the games I play. The 4K blu-ray player is an added extra.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Congratulations on making the leap to Xbox One X! It's definitely a great complement to a 4K TV setup, especially if you want to game in true 4K. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Very capable game console

    Posted
    DanTM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Powerful processors and lots of memory should carry this game box several years into the future. Pleased with the controller and variety of games. Haven't used it very long, but all good so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The Best but it's still just a console.

    Posted
    SplashGizmo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Vast improvements over the last iteration. Still, you will wait 60-90 mins to install a game. Games are overpriced and I really should have just stuck with my PC.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product!!!

    Posted
    Derrick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is by far the best console I’ve owned. Had always been a PlayStation guy but now I’m so glad I went with this one. Fast, awesome picture and gaming is on a whole new level.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey Derrick,

      Welcome to the Xbox family! We're overjoyed to hear that your new Xbox One X is the best console you've ever owned, and that it's taken your gaming to a whole new level. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Awesome gaming console!

    Posted
    Karen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This product works great with our 4K TV. The processor is fast and has great resolution on its games. I would recommend it to anyone who is wanting to upgrade their device.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Karen,

      Thank you for sharing your love for Xbox One X! We agree, it's a great complement to a 4K TV setup, allowing you to game in true 4K. Thanks for recommending Xbox One X to anyone looking for an upgrade!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Beast

    Posted
    WiggleWhale
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    By far graphics are amazing, it does lack exclusives but at e3 this year they partnered up with others groups and it's small but packs a lot of power over the pro

    I would recommend this to a friend