Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 231 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers value the Xbox One X's superior graphics and 4K capabilities, frequently praising the enhanced picture quality and performance improvements over previous models. Many appreciate the console's ease of use and fast load times. While some customers found the price point to be high, the overall experience was overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 231 reviews
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but I've heard they will offer it for a monthly fee that will include Xbox Live soon. I'm impatient, so waiting is not an option. Looks great on my 75" 4K HDR Samsung NU7100. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance, Speed

    Rated 5 out of 5 stars

    The One X has not failed me

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I made the mistake of buying the PubG bundle...two thumbs down on the game...the console has been one of my best console purchases yet. It’s lightning fast as it loads games quick and plays them extra smoothly. The true 60 fps is amazing with the X’s games. Also the 4K is indescribable on my OLED. Can’t wait for the Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Finally...it's mine!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O bought the first Xbox One the week it came out. Then I got the One S for the bedroom. This is the perfect upgrade for my original Xbox One...especially to compliment my new Insignia 50" 4 K tv i just bought. The system is fast, picture and graphics are amazing. Super fan, here!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the upgrade to Xbox One X! You're right, it's a great complement to a big new 4K TV setup, and we're glad that you've already seen how much better everything looks. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Most powerful machine out there!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what can I say about this thing... Crazy fast, great picture and graphics quality. Best on the market right now. I love how crisp and responsive the interface is, along with the loading of the games. This is a must have if you play Xbox!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Richard,

      Thank you for agreeing that Xbox One X is the most powerful console currently available! We're glad that you've had the chance to experience how fast and great-looking everything is on it. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great product. I don't have a 4k tv but I do have a 1080p and it still makes the graphics amazing. There is no lag when I'm switching games. There are no game crashes.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Xbox yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you forget about the amazing speed, the quietness of how it runs it is still an amazing product because of the graphics. They are the best I've seen coming from Consoles

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Much faster boot up and game starts!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a One S and can definitely see improved speeds. Not using it on a 4K yet so I cant comment on the picture quality. On standard 1080p it is clean! Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Great buy but a little upset!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating between buying the PS4, Xbox s and the Xbox x. I ended up settling for the Xbox X because the graphics were better than the S and also because I had old Xbox 360 games and was told by the store rep that were all backward compatible. I should have tried out the games immediately because later on when I tried playing them I find out that they are not all backward compatible. So that was definitely some false advertising just trying to sell the Xbox X. I wouldnt say lack of knowledge because both the reps that I was talking knew a lot about video gaming. Had I known not all games were backward compatible I would have settled for the PS and payed roughly $200 less.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Great Product!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best console I’ve owned. Had always been a PlayStation guy but now I’m so glad I went with this one. Fast, awesome picture and gaming is on a whole new level.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Derrick,

      Welcome to the Xbox family! We're overjoyed to hear that your new Xbox One X is the best console you've ever owned, and that it's taken your gaming to a whole new level. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Beast of a machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All games load faster. The Sims 4 plays perfect now, PUGB looks good (for what it is), Call of duty looks sick, forza horizon 4 looks unreal. real happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    A great upgrade from my old xBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded my old xBox. Can't believe the difference in graphics and speed the XBox One has. Now I can load the newest games without glitches and freezes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the leap to Xbox One X! We're glad that it's been such a successful upgrade, and that you're seeing the benefits in better graphics and faster load times. We hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Who doesn’t love w new box!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this X-Box one for my son.. He loves it! And I’ve tried to play a but, very realistic, fast processor and killer graphics. Now to get him a job

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox one x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this system. Is a little noises when playing some games but not to where it's a problem. All games look amazing. Very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    First xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a PlayStation fan. Purchased this to play PUBG with friends. I am very impressed by the graphics and speed of the Xbox.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to the Xbox family! We're glad to hear that you're impressed with the graphics and speed of your new Xbox One X. We hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful 4K graphics and video. The system is fast to load. Best gaming system made in my opinion. Price is steep, but it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console I've owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired it with my 4k tv. Outstanding. Lots of memory. Load times are minimal. Graphics are the best I've seen.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my s for the x. Don’t regret it at all. Big improvement in graphics and overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Picture quality

    Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very smooth graphics, beautiful picture and a huge advantage over the other Xbox one consoles

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox baby

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Great for pubg for loading the maps quick when you land and the graphic looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4K content and how fast the device load times are. Super easy to setup.

    I would recommend this to a friend
Sponsored