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Customer reviews

Rating 4.9 out of 5 stars with 34893 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the Xbox Series X 1TB Console's graphics, performance, load time, quiet operation, and value for the price. They appreciate the quick resume feature, backward compatibility, and access to Game Pass. However, some customers have concerns about the limited storage space, controller issues, large size, overheating, and lack of exclusive games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 1,221 reviews
  • Pros mentioned:
    Game pass, Graphics, Performance

    Rated 5 out of 5 stars

    Xbox Series X:Stunning & Game Changing Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Xbox Series X for several months now, and it has truly transformed my gaming experience. As someone who enjoys a variety of games, from action-packed adventures to expansive open-world titles, this console has exceeded my expectations in every way. Performance and Graphics: The first thing that struck me about the Xbox Series X is its incredible performance. Games like Grand Theft Auto V and Red Dead Redemption II run flawlessly, with breathtaking graphics and smooth frame rates. The console's ability to deliver stunning 4K visuals with ray tracing and 120 fps makes every gaming session feel immersive and lifelike. The load times are impressively quick, thanks to the high-speed SSD, which means I spend less time waiting and more time playing. Game Selection and Features: One of my favorite aspects of the Xbox Series X is the extensive game library. I’ve been able to dive into Assassin's Creed Valhalla and explore its vast, beautiful world with ease. The backward compatibility feature is a huge plus, allowing me to revisit some of my old favorites from previous Xbox generations with enhanced performance. The Xbox Game Pass has been a game-changer for me. It offers an incredible selection of games, including new releases, which I can access without having to purchase each one individually. This has allowed me to try out games I might not have otherwise considered, broadening my gaming horizons. Design and Usability The design of the Xbox Series X is sleek and modern, fitting seamlessly into my entertainment setup. It operates quietly, even during long gaming sessions, which is a significant improvement over previous consoles I've owned. The controller is comfortable to hold and responsive, enhancing the overall gaming experience. Overall Experience Overall, the Xbox Series X has been a fantastic addition to my gaming setup. Its powerful performance, extensive game library, and user-friendly features make it a standout console. Whether you're a casual gamer or a dedicated enthusiast, I highly recommend the Xbox Series X for its ability to deliver an unparalleled gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass, Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X – The Ultimate Gaming Console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is hands down the best console I’ve ever owned. From its sleek, modern design to its insane performance, it’s built for gamers who want the ultimate experience. The 4K graphics are stunning—every detail pops, whether you're exploring open worlds or battling online. The 1TB SSD makes load times practically non-existent, so you’re in the action almost instantly. What really sets it apart is Game Pass Ultimate—a huge library of games at your fingertips. Plus, the backward compatibility means I can enjoy classics alongside the newest releases. The console runs whisper-quiet even during intense gaming sessions, and the new controller feels super comfortable for hours of play. Whether you’re a casual gamer or a hardcore player, the Xbox Series X is worth every penny. It’s a next-gen powerhouse that delivers on every front. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Game pass, Graphics, Performance

    Rated 5 out of 5 stars

    Outstanding Console with Great Performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Xbox Series X from Bestbuy, and it has been a fantastic investment. The performance is exceptional, with lightning-fast load times thanks to the SSD. The graphics are stunning, delivering 4K gaming at a smooth frame rate, which makes every game immersive and enjoyable. The design is sleek and modern, fitting perfectly into my setup. Setup was quick and easy, and the console's user interface is intuitive. It also runs quietly, even during intense gaming sessions. One of my favorite features is the backward compatibility, allowing me to enjoy my older Xbox games with enhanced performance. Pairing it with Game Pass Ultimate has been a game-changer, giving access to an extensive library of titles. Delivered promptly the next day, the entire purchase process was seamless. Overall, this console lives up to the hype and is worth every penny for serious and casual gamers alike.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass, Quick resume

    Rated 5 out of 5 stars

    Next gen console and pick up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a next-gen powerhouse that delivers on every front. Its lightning-fast load times, stunning 4K visuals, and smooth performance make gaming an incredible experience. Features like Quick Resume and Game Pass add even more value, letting you seamlessly switch between games and access a massive library of titles. What made it even better was how easy it was to grab one at Best Buy. I ordered online and picked it up the same day—super quick and hassle-free. If you’re ready to upgrade, this console and Best Buy’s service won’t disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Game pass, Performance

    Rated 5 out of 5 stars

    Xbox Series X: A Lightning-Fast Gateway to Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X impresses with its powerful performance and sleek design, solidifying its place as a must-have for any gaming enthusiast. This console pushes the boundaries of gaming with its lightning-fast load times, stunning graphics, and seamless gameplay, making every gaming session an immersive experience. One of the standout features of the Xbox Series X is the Xbox Game Pass, an incredible value that is as awesome as it is extensive. With a vast library of games available at your fingertips, from blockbuster hits to indie gems, the Game Pass ensures you're never out of options. Whether you're in the mood for an epic adventure, a competitive sports game, or a cozy indie experience, Game Pass has you covered, making it an unparalleled service for gamers. Moreover, the delivery experience of the Xbox Series X is remarkably fast. From the moment of purchase, the process is smooth and efficient, with the console arriving at your doorstep quicker than expected. This swift delivery adds to the overall positive experience, letting you dive into the world of high-quality gaming without delay. In conclusion, the Xbox Series X, with its exceptional performance and the fantastic value of the Xbox Game Pass, represents a significant leap forward in the gaming world. Coupled with the fast delivery, it's a purchase that promises to delight gamers and provide endless entertainment. Whether you're a seasoned gamer or new to the scene, the Xbox Series X is a remarkable console that delivers on every front.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass, Quick resume

    Rated 5 out of 5 stars

    The Ultimate Gaming Powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X has completely transformed my gaming experience. From the moment I unboxed it, I was blown away by its sleek, modern design and whisper-quiet performance. Microsoft has truly raised the bar with this console! What sets the Series X apart is its unmatched power and speed. Games load in the blink of an eye thanks to the ultra-fast SSD, and the graphics are absolutely jaw-dropping. Titles like Halo Infinite and Forza Horizon 5 run buttery smooth in 4K, with vibrant colors and lifelike detail that fully immerse you in the action. I also love the Quick Resume feature—it’s a game-changer for multitaskers like me. Switching between games is seamless, and it feels like the Series X is always one step ahead. The backward compatibility is a huge bonus, letting me revisit classic games in improved quality without missing a beat. The controller is another highlight. It’s comfortable, responsive, and has just the right weight. The tactile feel of the textured grip and triggers makes long gaming sessions even more enjoyable. The Xbox ecosystem is better than ever with Game Pass. The value is unparalleled, offering a massive library of games right at your fingertips. It feels like there’s something new to explore every day. If you’re on the fence about upgrading to the Series X, don’t wait—it’s a console built for the future of gaming, and it’s worth every penny. Whether you’re a hardcore gamer or a casual player, this system delivers an experience that’s nothing short of spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass, Quick resume

    Rated 5 out of 5 stars

    The future is bright for Xbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Xbox One X, the load times and increase in performance is evident right away. Game Pass is an incredible value and with the Series X here to help make the games you love look and play better, it’s a great time to invest in Microsoft’s ecosystem of entertainment. With huge investments in AAA first party titles that will launch into Game Pass, there are so many great games to dive into that you may have otherwise missed. You’ll need a tv that supports HDMI 2.1 to get a true taste of next gen performance, but even on older tv’s the SSD will get you into your games faster. Quick resume is a great feature that suspends the games you play so that when you boot them up they load you right in where you left off. There will be issues with online games that rely on servers but single player games get you right back into the action! The console is very quiet and the UI is snappy yet familiar for those currently enjoying an Xbox console. I’m a huge fan of all consoles & can highly recommend you check out the Series X!

    I would recommend this to a friend
  • Pros mentioned:
    Game pass

    Rated 5 out of 5 stars

    Powerhouse gaming console!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerhouse of gaming perfection. Its sleek design is matched by lightning-fast load times and stunning graphics, thanks to the custom SSD and RDNA 2 architecture. The Game Pass service is a game-changer, offering an extensive library that keeps your options fresh and exciting. Backward compatibility is seamless, letting you dive into classics without missing a beat. With its solid performance and robust features, the Series X truly elevates the gaming experience. It’s not just a console; it’s a gateway to endless adventures. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Game pass

    Rated 5 out of 5 stars

    Love my Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Xbox Series X from Best Buy, and it has exceeded every expectation I had for a next-gen gaming console. This machine is a powerhouse, delivering stunning 4K graphics and buttery-smooth gameplay with its lightning-fast loading times thanks to the SSD. The design is sleek and modern, fitting perfectly into my entertainment setup without taking up much space. What truly sets it apart is the performance—whether I’m exploring vast open worlds in Starfield or battling online in Halo Infinite, the visuals and responsiveness are top-notch. The Xbox Game Pass is the cherry on top, offering an incredible library of games at an unbeatable value. It feels like I’m discovering a new favorite every week! Plus, backward compatibility allows me to enjoy classic titles without any extra hassle. Setup was a breeze, and the console runs whisper-quiet, even during intense gaming sessions. Best Buy’s fast shipping and secure packaging ensured my console arrived in pristine condition. If you’re on the fence, don’t hesitate—this console is worth every penny. Whether you’re a casual gamer or a hardcore enthusiast, the Xbox Series X will elevate your gaming experience to new heights!

    I would recommend this to a friend
  • Pros mentioned:
    Game pass

    Rated 5 out of 5 stars

    BEST CONSOLE EVER

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is the best gaming console due to its impressive hardware, including a powerful processor and fast SSD. It offers stunning graphics, seamless load times, and backward compatibility with Xbox One games. With Xbox Game Pass, it provides unparalleled value, making it the ultimate gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Game pass, Graphics

    Rated 5 out of 5 stars

    Don’t hesitate - The X is a great system!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible purchase experience and service from Best Buy. I secured the Series S model at launch, but Best Buy had the X in stock early one morning and I jumped at the chance due to the extreme demand. It was going to be nearly a week before pickup, but i was notified early and picked up my system before a long weekend. I was able to try out the system with plenty of time to enjoy it. The S is a great system and plenty for a lot of gamers. The X takes it to the next level. The graphics and processing speeds are great. Even the newly optimized older games are beautiful and smoother. Load times are insanely fast. I am very happy with this console and GamePass Ultimate means you have a huge library of games to play from. The PS5 seems to get all the hype but the Series S/X are definitely next Gen upgrades.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying your new Xbox Series X. It's awesome to hear that you were able to pick it up early and get started gaming, too. Thank you for sharing your thoughts on it; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game pass, Quick resume

    Rated 5 out of 5 stars

    The ultimate Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox yet. This feels like the culmination of a journey that started with the original launch of Xbox and incorporates the best of the 360 and One eras, while casting aside the unnecessary (Kinect). The end result is an Xbox that feels powerful, fun, and cool again. The quick resume and fast start up get you in the game near instantly, and the system UI is slick and easy to navigate. 4k output looks fantastic, and optimized games like Gears 5 really show the promise of the next gen. Paired with Game Pass, the Xbox Series X feels like the best value and most exciting offer in console gaming in years.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Revolutionary console. No buyers remorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is technically my second review since it is the second Xbox I bought, NO I AM NOT A SCALPER. I helped my co worker get the 1st one because he really wanted one and I said I could get it for him. Then once I got the 1st one I really wanted one for myself after seeing it. Sold my Xbox one S. And was able to buy one through the Xbox all access thing. Now I originally wasn’t for the whole “bundle” thing. But for what your paying for its actually not that bad of a deal. I am also a PC gamer so having windows 10 and an Xbox I can share game pass, and Xbox live with my PC and console. It also fits my budget quite well just need to stay on top of the payments. But the console itself is brilliant. Games load super fast. Console loads very quick. This is such a versatile console. Honestly… being a pc gamer mainly, this is clearly the closest console to get to PC territory. 120 FPS is a real thing. 1440p is supported if you wanted. A laundry list of games ranging from Xbox original to brand new. It is so cool to see a console really stretch it’s legs. This is definitely next gen the most next gen thing about the Xbox series x. Honestly if your a person who looks for value, this is it. Game pass has it all for value. And the fact it can literally play almost any Xbox game just makes it a no brainer. Only downside is the storage. I’m not biased in any way between Sony and Microsoft. I own both a ps5 and an Xbox. And the clear winner is PC. I’ll but in all seriousness it’s worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Game pass, Graphics

    Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing for what it does vs. what it costs. A 3080 alone costs $700. It may not be 4K Ultra, but it's still 4K and looks beautiful on my TV. If you own a PC, absolutely skip this since you can just get game pass. I also own a PS5 and I will say this.....the PS5 has amazing exclusives. Do yourself a favor and do what you can for THAT console. If you can afford both, absolutely do so!

    I would recommend this to a friend
  • Pros mentioned:
    Game pass

    Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this is an early Xmas gift for my girlfriend. She’s had the Xbox One for so long and she was actually thinking of getting the PlayStation 5 but then she did a bunch of research and decided to stay faithful to Xbox and there are no regrets . She loves that she can still use her Xbox One disks/games even though she has the gamepass lol for the added nostalgia. The 2TB storage is epic, the downloads are so much faster , and the graphics are insane!! Def worth the money, there hasn’t been one day she hasn’t played.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Very good Xbox Series X III

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Xbox with cool design allowed me to play 360 and one games with series x enhance also let's me use Xbox one items like controller and storage device I been using my 360 since 2014 and my Xbox one malfunction so it's a big plus you can do a lot on Series X it terms storage it gave me 802.0 GB instead of 1 TB so it's false advertisment on that and if you have gold subscription they give a lot of games away for free thru game pass core or 75% or 90% reduce price so it's plus on that side of coin overall im satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Game pass

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the series S but I swapped to the series X and I would not go back! This console is incredible from picture quality to storage. It is seamless and runs well with no issues! I also love the Xbox game pass and the amount of games you get for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Game pass

    Rated 5 out of 5 stars

    Dont think just buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gamer through and through i have playstation platform, xbox, and pc. This x box x series is such a good contender in the gaming atmosphere. It has everything you need now in days to fully entertain you, and it goes on sale regularly which is amazing plus. I would personaly say dont get the series s because i think the series x is way better for being true 4k native. And plus it plays the games itself. I dont like using cloud gaming becauss i feel its shotty at best. But the bigest plus about x box is the game pass ultimate. With how wide there selection is, i allways have something to play. I have found so many gems of games that i wouldnt have given a second thought too if i had to buy it. With the pass just look at the game trailer, if it tickles your fancy, play the game. I bet you will find yourself playing outside your normal genre. All in all xbox is the best and i would highly recommend the series x.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass, Speed

    Rated 5 out of 5 stars

    Best Console on the Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very fast, fan is silent and the console doesnt even get too hot whike running. Game pass is amazing and worth every penny. Highly recommend for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass

    Rated 5 out of 5 stars

    Best Console Out There - Beats PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console out there. I’ve owned them all. PS5 might be the most innovative, have a cool controller, and great exclusives but it’s not a better platform than Xbox. This console is whisper quiet when playing games at 4K. I’ve had zero dips, stutters, or crashes. I can’t say the same for the PS5, Series S, or Switch. The only downside of this console is the very boxy design. But hey it’s got a big fan to get good air flow. The option to plug in a SSD in the back for expanded storage is awesome. Load times are also almost non-existent with AAA games. And game pass is the best. Well worth it across the board. If you’re a gamer and can get the Series X on sale then send it. I ended paying $349.

    I would recommend this to a friend