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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.9 out of 5 stars with 34893 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the Xbox Series X 1TB Console's graphics, performance, load time, quiet operation, and value for the price. They appreciate the quick resume feature, backward compatibility, and access to Game Pass. However, some customers have concerns about the limited storage space, controller issues, large size, overheating, and lack of exclusive games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 103 reviews
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    This Xbox delivers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most notable features I noticed are the extremely fast load times and improved graphic fidelity. I was surprised at how small it was after all of the comments on the size. If you are an Xbox gamer you will not be disappointed. I would recommend an external hard drive to store games as I have game pass and was able to very quickly fill up the storage. One down side is that you cannot play games that are optimized for the series X off of the hard drive and get the optimized features. But I had no problem playing Xbox one /360/Xbox games directly off of my external hard drive.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful 4k gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way into 4k 120fps gaming. It was on sale for $349.99 and was a better option than more expensive graphics cards. I love how silent the console is. It is large and bulky. Games look amazing and Xbox gamepass is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    New Xbox seriesvX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with it so far. Graphics are great speed is great. The size is a little awkward but not a big deal. It's beautiful. So glad to find this at Best Buy. Got the 2 year warranty on it as well.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    No red ring of deaths to be found

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the last gen xbox consoles it is a little awkward size when you first see it but it fits perfectly in my entertainment center. Mainly a PC gamer but I cant miss out on GTA6 when that comes out but I found myself enjoying all the old games from the 360 and One days so overall it was a well worth it purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    xbox on top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    console amazing the best experience i love it, just wish it was smaller

    I would recommend this to a friend
  • Cons mentioned:
    Size
    Best Buy Employee

    Rated 5 out of 5 stars

    I love it.

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox ever made. A bit bulky. Annoying to dust. But everything else is stellar.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Xbox x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unique gaming system. Biggger than i expected

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Quick resume
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having experienced the Xbox Series X firsthand, I’m impressed by its raw power and seamless gaming performance. The lightning-fast load times and stunning graphics enhance the overall gaming experience. The backward compatibility is a standout feature, allowing me to revisit old favorites with a fresh perspective. The Quick Resume feature is a game-changer, seamlessly switching between games without missing a beat. However, the console’s substantial size might be a drawback for some, and while the Game Pass library is extensive, a more substantial lineup of exclusive titles would be welcome. In summary, the Xbox Series X is a powerhouse for gaming enthusiasts, delivering on its promise of next-gen gaming with a few minor considerations.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Big upgrade from the Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays discs very smoothly and the picture quality upgrade is phenomenal. The load times are practically nonexistent and is very quick loading games and movies. My only complaint is that I am not a fan of the shape. It is a little bulky so I had to position it off to the side of my tv set up. All in all it was definitely worth it to upgrade as I’m not a fan of loading times and this system is very quick. Highly recommend to gamers casual or not.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Nice Gaming Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for an Xbox Series X for the past 10 months. I would find one online only to have it say sold-out by the time I could check out. I got lucky and was able to purchase one online and finally get to check out. I have owned each version of the Xbox from the 360 through the Series X now. I will say that the Series X is a beast compared to the One and the One X. I have not had any problems with it other than running out of room on the hard drive for the Series X enhanced games. It is a lot bigger than the previous versions of the Xbox and will take up a little bit of room on your entertainment center, but it is worth it for the graphics and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Lightning fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazingly fast and graphics are incredible, in my opinion noticeable significantly over the series S in some games. The console itself is bigger rhan i expected more like a computer tower thank a console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this console so far! The graphics look amazing, even the games that aren't yet optimized look better. The load time is crazy fast. The only issue we have right now is that it is much bigger than the previous console so we couldn't fit it inside our current tv stand as it needs to have air circulation around it. I also was impressed with best buy for having the extra security step during the purchase process- I think it is a great way to keep scalpers and bots away- I hope best buy will continue this practice for in demand items in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Still love me a cd version

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than it being bigger and bulckier than the original xbox one. Its still cool and works just as great as the xbox one x. Honestly couldnt find many differences that make a big deal to me other than being smoother plus the quick resume for games was pretty cool. Feels more like someone upgraded from an iphone 13 to an iphone 14. Xbox one x to an xbox series x. I think this days are harder for us to be impressed by new tech but any improvements and better at everthing else as its previous gen im happy with. Ithink this would be fine for as long as it last idont know how we can top this other than improvments again and slimer body but i dont think ill be upgrading again considering i was fine with the one x

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great game console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X released in 2020, Design: The design of this new console is a leap from its predecessor, taking on the shape of a rectangular prism. allowing the Xbox to fit in many setups. Also, allowing the Xbox to fit in many setups is its matte black color and subtle green finishes, The Xbox can also be stood up and put on the sides, which can aid people in fitting it in their desired location for their setup. This console may not be preferred by users who want a purchase of this size to catch people's eye. Due to its subtle display Summary: After taking all this into account, I can say this Xbox is worth the $500 that it costs. If you don’t play much, don't value the graphics, and are looking for a simple gaming console, maybe look into the Xbox Series S, which costs less but also brings less performance. Keep it in consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Quick resume
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Really nice!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice! I use it mainly for playing blu-ray or DVD but games are smooth too. I like the feature you can keep the game open on stand by mode and come back to it. My only complain would be I wish it was smaller but I guess bigger is better for performance….

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system. Fast and beautiful graphics. Plays smooth with no issues or overheating. Fan is audible but not awful. The case is a bit large but fits in my media console and can be oriented on its side with no issues. My spouse and I both use it and love it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Functions as expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this using the All Access Pass. 24 months, 0 interest. If you breakdown the cost of the console and what you pay for 24 months of Game Pass, you actually come out saving a few dollars. Console is great. Size is a little awkward depending on the dimensions of your entertainment center.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good Things and Bad Things!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Xbox One X to the Series X, main reason is that One X does not have Gigabit support via Wi-Fi or Ethernet. One note to make, in the pictures, the Series X looks to be small, it is not, I had to move equipment around in my entertainment center to make room for it. I know I should have looked at the dimensions in specs, but I didn't. Not that big of an issue, just a FYI for the reader. Setup and connecting to Wi-Fi was easy enough. With the new processor games and or apps load very quickly! I did not really notice much difference between the X screens, meaning main screen and subsequent app screens and the One X. Of course, all of my cables are ultra highspeed ethernet cables, so the data throughput is about the same. In order to take advantage of the HDMI 2.1 speeds (48 Gbps) your TV and AV receiver must have HDMI 2.1 inputs and you must have HDMI 2.1 HDMI cables. In my case, my tv and receiver and cables are HDMI 2 hence the screens not looking that much different than the One X. I really did not want to spend several thousand dollars to upgrade my TV, AV receiver and cables so I settled for HDMI 2. BTW, the Series X does come with 1 HDMI 2.1 highspeed cable, one less for you to buy if you upgrade your equipment. Another issue I found, Wi-Fi speeds. My internet connection is 1.4Gbps; when I connected the Series X to Wi-Fi, my download speeds were in the 200 or less Mbps range, usually less. For reference, I have a Netgear Orbi 960 802.11ax Mesh Wi-Fi6 system with speed tests showing 1,400+Mbps (1.4Gbps). I spent several hours on the phone with Xbox support and Netgear. Xbox had no solutions, NexGear's response was... "Please be informed that the Xbox Wi-Fi client is not an AX, it is only an AC. This could be the issue since they are under a different protocol as advised by the expert from the higher department. The Orbi System is operating in AX (Wi-Fi6)" I think there are other issue with Wi-Fi on the Series X as I have a 2019 Dell laptop, 802.11ac, speed tests show 580Mbps + download and a 2016 vintage Samsung tablet that has download speeds in the 250Mbps +. A 6-year tablet that downloads faster than a state-of-the-art Xbox Series X? I did connect a Cat8 50-foot ethernet cable to the Series X and got 750Mbps download. Problem is it would be very difficult to run an ethernet cable from my router to the Xbox, too many walls to go through. I cannot simply leave the cable on the floor, 2 reasons, 1. It would not look good and 2. My dog would have the cable in pieces sooner than later. If you are not willing to spend thousands of dollars upgrading your TV and AV receiver to HDMI 2.1 and are willing to settle for the same resolution you would have with HDMI 2, and the slower download speeds via Wi-Fi, take the plunge. If you already have HDMI 2.1 you are halfway there, you just have to deal with the slower downloads. You might have different results with another type of a Wi-Fi system meaning no 802.11ax or Wi-Fi 6 because the Series X does not support either. One last thing, when I was connected via ethernet, and tried to download game updates, it started at 500+Mbps download but within a minute or less I was downloading at 1.5Mbps slowing to Kbps on and off. 100GB download, 3 days! Xbox servers might have been really busy, I checked online, Xbox said up and running no problems, but nothing about server load. That's it, hope this helps anyone looking to buy or upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My son wanted a ps5, but they were to hard to get. Got him this and had it set up fast. It has a 750MB update. The UI is just like his xbox1X. It lets you play all of your previous games. So far I haven't noticed any difference between the 1x and series x. But we are still in its early days. If you are a hardcore xbox gamer I can see upgrading from the xbox1. But if you just casually play games I would wait to upgrade when they have more games that take advantage of its power. It is beautiful though. The box was heavyier, and the system was bigger than expected too. I was suprised.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and snappy console. Very comfortable controller. The unit never gets loud. Xbox Game Pass is an excellent investment. Only detractor: It's a big console and won't fit into slim center consoles.

    I would recommend this to a friend