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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.9 out of 5 stars with 34893 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the Xbox Series X 1TB Console's graphics, performance, load time, quiet operation, and value for the price. They appreciate the quick resume feature, backward compatibility, and access to Game Pass. However, some customers have concerns about the limited storage space, controller issues, large size, overheating, and lack of exclusive games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 3,280 reviews
  • Pros mentioned:
    Game pass, Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X – The Ultimate Gaming Console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is hands down the best console I’ve ever owned. From its sleek, modern design to its insane performance, it’s built for gamers who want the ultimate experience. The 4K graphics are stunning—every detail pops, whether you're exploring open worlds or battling online. The 1TB SSD makes load times practically non-existent, so you’re in the action almost instantly. What really sets it apart is Game Pass Ultimate—a huge library of games at your fingertips. Plus, the backward compatibility means I can enjoy classics alongside the newest releases. The console runs whisper-quiet even during intense gaming sessions, and the new controller feels super comfortable for hours of play. Whether you’re a casual gamer or a hardcore player, the Xbox Series X is worth every penny. It’s a next-gen powerhouse that delivers on every front. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The Series X is truly a new experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own an Xbox One X and some people will say that it was close enough to the Series X that it wasn’t a worthwhile upgrade since these are expensive and hard to get. Well let me put those claims to rest. While, yes, this console feels very similar to the One X when you fire it up, once you get into a game, it’s a whole new experience. One of my favorite games from last gen is Forza Horizon 4 and even though you could do 4K30fps and 1080p60fps on the One X, being able to do 4K60fps on the Series X makes it feel like a completely different game. The speeds that this console operates at are truly next level. One of my all time favorite games is the original Star Wars Battlefront II. I have that game for the original Xbox and it works on the Series X! But it works exceptionally well. It’s scary fast. I swear, I spent a collective 3 months of my life waiting for that game to load when I was young. The loading screen barely appears before the entire match is already on your screen with the Series X. It’s so fast that the loading screen is almost a flash on the screen. Of course, younger me is furious at how fast it is, knowing how many times I would just get up and grab a drink or a snack while it was loading. But older me has to start planning out the drinks and snacks before even turning on the console because the days of long loading times are gone, and that makes me extremely happy. It may feel like an Xbox One at first glance, but let me tell you, it is nothing like an Xbox One when you start really comparing speed and graphical quality. Pair it with an Elite Series 2 Controller and you’re in for a great time. Worthwhile leisure investment, 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fantastic Gaming Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what the Next Generation is supposed to feel like. This system is so much faster and smoother to navigate and switch between games. The system is whisper quiet while running games and displays beautiful graphics. This is everything that the Xbox should have been. Microsoft has answered the call, and accepted the challenge. I would definitely recommend this to anyone wanting the most powerful system on the market. The future is looking bright for gamers!

    I would recommend this to a friend
  • Pros mentioned:
    Quick resume, Speed

    Rated 5 out of 5 stars

    Best Next-Gen Gaming Console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Series X on December 2nd, 2020 last year. I've had it for over 7 months now and I still love it and play on it as much as i did the first day. Microsoft is absolutely killing it this generation which is why i switched from ps4 to the Series X and i couldn't be happier that i did. The Next-Gen features this Xbox has such as Quick Resume, which lets you have multiple games open and play between them in a matter of seconds. I use this feature every day. A growing list of games that have Auto FPS Boost and Auto HDR, which makes games look and play amazing! Playing a game that was once 30 fps to now 60fps is so awesome, especially the games that are boosted to 120fps! It's an absolute game changer. Game pass Ultimate is a must if you have an Xbox. It's too good of a deal to pass up, it's perfect with the Series X. Games load incredibly fast on the internal SSD of the Series X it'll make you realize how much time was wasted waiting for games to load last gen! The new contoller is a nice upgrade from the previous model. It now has a textured grip on the back and triggers which feels great to play on while gaming for long sessions. I truly am enjoying my Series X and the Next-Gen features it offers, it's only getting better from here too, with a lot of Xbox exclusives coming soon this year like Halo Infinite, Forza Horizon 5, and many others, all day 1 on Game Pass! You won't be disappointed going with the Series X this generation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommended if you are looking for backward

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade and addition to our Xbox lineup. It came with a $50 Bestbuy gift card so at $475, it was a steal! Setup was a breeze and I am thoroughly enjoying the backward compatibility aspect of it. It is so fast and fun that I am finding it hard to get up once I am playing it. I couldn't be happier with the value, delivery and ease of use. If you are considering upgrading, don't think twice about it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance, Speed

    Rated 5 out of 5 stars

    100% worth it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST XBOX EVER! I love this Xbox. I had the Xbox One X before this, and I really questioned if it would be worth it for the upgrade. Well, the 120fps and 4k capability alone make it worth it. Add the extremely fast download speeds thanks to the SSD, a new design with way better airflow for better performance, and better overall performance. After all this, it’s safe to say it was absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Quick resume, Speed

    Rated 5 out of 5 stars

    Great gaming experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the series X at launch and have since put over 120 hours of game time into the system with no issue. Graphics, speed and ease of use are all wonderful and are quite noticeably different over the original Xbox one. However, the feature that has stood out the most is quick resume. I didn’t originally think this feature would make as big of an impact as it did. Being able to just hop back into a game where I left off without 5 minutes of jumping through hoops and seeing every developers 273 logos is amazing. Being able to seamlessly hop between games with that same experience makes it even better. Highly recommend this system!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new Xbox console. The graphics, sound, speed, and quality of the display on screen is excellent. It makes me want to start playing on this console with my friends. This was a great buy for my son. Best Buy had the console ready for me to pick up within a couple of hours after my purchase and the price was reasonable. I definitely recommend getting the Xbox console at Best Buy along with the protection plan. You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Quick resume, Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox works great. I love the graphics and how fast the console is. I love that i can get right back on the game after getting off

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I FINALLY GOT ONE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is awesome! It is fast, quiet, and powerful. The games look and play amazing and can play old games too. It is the best console ever.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Console on the Market!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of the lucky ones that was able to purchase this amazing Xbox Series X about 2 weeks when they were in stock for a brief moment since they usually sell out within the first minute unfortunately. Anyways, I picked it up after waiting to have it shipped to my closest store which was about 1 1/2 hours away but it was well worth it for this BEAST of a machine! It’s absolutely amazing and flawless! Fast loading games and the graphics are out of this world when it compares to other new consoles (not PC’s lol) on the market! If you get lucky enough to purchase one, then you’re in for a wild ride of FUN! My son loves it so much as well. Thanks Best Buy for the steps you are taking to keep BOTS/SCALPERS from buying them all in one go. I like how that process went when purchasing it via online. But anyways, you will not go wrong in deciding to purchase this console. It’s the King of Consoles at the moment. If you are reading this review then please trust that my review is accurate and I have no reason to lie. I hope you get lucky and are able to pick yourself up one!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best system yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the series S. Love this stern. Love the speed the graphics. Everything is clean fresh. Pictured is the new Lego StarWars. Must have game. The system is quiet fast the games play so much better than the S

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My honest opinion, This system is POWERFUL!! Point blank period. After being a PlayStation player for years, I’m on the urge of trading over for good. The graphics, the gameplay, the speed and movement of live game actions.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My xbox condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son it came early from Best Buy I really love buy from best buy because the product always here early or on time and also arrived in good condition. It’s way better than ordering off of Amazon. You don’t know what you’re gonna get from Amazon or eBay we love the Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Worth The Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have an Xbox One S that was very much slower but, when I got my Xbox Series X. It was very much faster than the One S I had and has brilliant graphics and CPU speeds.I would definitely recommend this product for any who has a older console such as Xbox One or One S or One X

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance, Speed

    Rated 5 out of 5 stars

    No words to describe

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim and clean look to it to the overall speed, performance, and image quality that it provides, definitely worth every single penny spent on it hands down. Microsoft, awesome job developing this beast, can't wait to see what's coming further down the road

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new xbox. Love the speed and graphics on my 4k. It does have quick resume but I’d hoped it was more like pc with multi tasking and the seamless back n forth. Loving it two years later and going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass, Speed

    Rated 5 out of 5 stars

    Best Console on the Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very fast, fan is silent and the console doesnt even get too hot whike running. Game pass is amazing and worth every penny. Highly recommend for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Quick resume, Speed

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lucked out with snatching a preorder back in September and I picked it up from the store on release date. I love how fast the games load, and I can instantly tell how much better the graphics are compared to my One X. It was very easy to set up with the Xbox app on my phone and all my content was transferred over. I love everything about it and if you can somehow get your hands on one then I highly recommend it, good luck!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Frank,

      Thank you for recommending Xbox Series X to others. We're glad that you're enjoying its quick loading feature and enhanced graphics. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    New Xbox seriesvX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with it so far. Graphics are great speed is great. The size is a little awkward but not a big deal. It's beautiful. So glad to find this at Best Buy. Got the 2 year warranty on it as well.

    I would recommend this to a friend