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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 85 reviews
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a while, but eventually had really bad stick drift that couldn’t get fixed. Loved the color scheme, but the grey is definitely lighter than in the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    2 years or so?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this replacement controller as my old one had some stick drift. This is the standard Xbox one controller...no fancy trigger pulls, no pressure sensitivity settings, no claw grip levers to yank on. Just good ol’ fashioned x/y/a/b/lt/rt/lb/rb/square x 2/line x 3...works great as it is still fresh out of the box with no signs of being a “lemon” so far. Try not to be too much of a “sweaty” and take care of the controller and it should last quite a while (my average is two years)...if you’re a bumper jumper, take care of that left bumper as it will save your life one day in the virtual world, or real world as well? (Not sure where that came from). Maybe learn to slide more in game...only downside to this purchase was that after I bought it, I saw it on sale at Best Buy for cheaper than what I got it for. Otherwise decent Microsoft product that will no doubt one day breakdown under normal wear & year circumstances. If you know this and abide by the rules of electronics then this will be a no-brainer and guilt free purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're having a good time with your new Xbox wireless controller. While we don't anticipate you running into any problems with it, every Xbox controller comes with a 90-day limited manufacturer's warranty. If there is an issue, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controllers, you can get a great deal on them around the holidays. After a while unfortunately a lot of play wears these down and you’ll get “stick drift” look into geek squad protection if available.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great looking controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my nephew and he loves it. Very nice color and looks cool. Good quality like the other Xbox controllers this one just looks fancier. Haven’t had any issues with sticks drifting or connecting like other reviews.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this controller. Has not developed stick drift really impressed with it so far

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are always great, just stick drift is something that happens over time

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Looks great works better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves this controller. This has become his go to controller! He has four or five controllers and this is his favorite. I did not realize that some controllers impact volume as well as can have sticking issues. He says this controller is perfect. It works flawlessly with his headset as well as moves when it is supposed to.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chelle,

      We're overjoyed that your son is loving his new Sport Red Xbox wireless controller! It's great to hear that it's his favorite of all the controllers he owns, and that it's been working perfectly. We hope he has a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Reliable.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Prefer it over my other controllers because of it's neutral color. Have yet to have any issues with this controller. I game for at least 4 hours a day. Thumb sticks are starting to wear from the use but they're still perfectly usable. No stick drift or delay.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Xbox One Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought while on sale. So far no problems. Would have liked to get the sport red wireless controller with the rubberized back portion on the palm grips but they didn't have it in stock at time of my purchase. So far the sticks don't have a drift but I purchased the warranty plan if anything were to happen.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned many of these. The back buttons are usually the first to give out. The plastic literally breaks (it may be just me, I tend to push them in hard when moments get intense. YMMV) good news is it’s fixable if you don’t want to mess with warranty. Take screws out, open up the controller, and look at the back. You should see where the plastic broke. Get some super glue and put it back in place. If done correctly should work just fine for a while after that as long as you try to go easy on those buttons. Other thing is sometimes stick drift kicks in pretty soon (2 weeks) or a few months. Just depends on how lucky you are. I think that applies to most other controllers unfortunately regardless of brand. If you’re looking for a very cheap elite alternative and only need 2 paddle buttons this is an unbeatable value, even if you plan on them breaking down every few months. The buttons do not feel as pleasing as the Microsoft brand controllers but you get used to it and they function just the same.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has worked as expected, no stick drift after 2 months of play. The grip on the back is nice, I prefer this over the standard controller.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Spare controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a spare works great no complaints it gets used on a daily basis. Still holding up pretty good actually better than my elite series 2 which developed stick drift in 11 months

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller from heavy use, one downside I did come across was stick drift but I’ve used this controller really heavily and 6 months in the problem had happened. Overall it’s a great controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Nothing beats the original

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox makes some pretty ergonomic controllers to start with. Having said that, they do suffer some breakdowns with normal to light use. The sticks always seem to lose their resiliency and become very loose. Sometimes with hands off of the controller, I will notice the left stick stays activated as of someone is pushing it slightly to the left. This controller has been great so far after a few months but time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. The grip pads on the back side have been a nice change from a regular controller. 6 months strong and still no stick drift.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    It works sometimes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "They don't make em like they used to." I owned a total of ONE 360 controller and it did fine. Im currently ordering my FORTH One controller. Stick failure and a broken trigger in the first two, the original black ones. I had higher hopes for this one but stick drift after only having it a couple of months. It's ridiculous there's no more quality in official Microsoft products than this. I'd shell out for the Elite controller and come out ahead on money but from what I gear they eventually break down as well.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard new Xbox controller. So far everything works well. The original controller lasted ~5 years before the sticks wore out and started floating/drifting, so hopefully this one will have the same life. It was a bit more than I would’ve liked to pay for a console that will be a generation behind in a few months, but it seems to be the going rate right now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Will,

      We're glad that you're enjoying your new Xbox wireless controller. The great news is that you'll still be able to use this controller when the next generation Xbox comes out. Xbox Series X will be fully compatible with the current generation of Xbox One wireless controllers. Thanks for sharing your feedback!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    The original!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing all the color variations of all the xbone controllers and seeing all the negative reviews about those controllers, I went with the original black/white controller design. Not having to worry about the paint job peeling off, or the stick having a drift issue, this is the controller you want. Have had it for about a month and it's holding up quite well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox wireless controller is working well for you. We're glad that you're enjoying its dependable design and performance. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, no stick drift. Stippling on back makes easy to grip.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old controller was drifting on the sticks. New one works . Simple.

    I would recommend this to a friend