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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34345 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 198 reviews
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    Quality has gone downhill.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t make them like they used to do anymore. I have had this controller now for 3 months and the sticks drift uncontrollably, the buttons stick and this controller has been kept in excellent condition as you can see from the photos I’ve shared. My last controller lasted well over a year and before that one they lasted just about as long as the console did. They just don’t seem to be using quality parts any longer. Might as well start buying the cheapest ones because more than likely they will need replacing sooner than later now days.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Perfect except for clicky volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller is beautifully ergonomic and never leaves my hand cramped even after a 6-8 hour Destiny 2 session. I love the tactile feel of the back of the controller and the way the triggers feel. I have no add-ons to the controller, I use it as is. The pink is beautiful and vibrant. My only dislike with all first party Xbox controllers is how loud and clicky the buttons are.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    1 year life expectancy ??

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good.having said that, my last controller was the exact same, but red. It lasted a year until the left joystick stated acting weird. It would be nice to get more than a year out of a “legitimate “ product that costs a good amount.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 1 out of 5 stars

    Wouldn’t buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks good but after Month the buttons are sticking bad….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller is pretty good fof the price and let me tell you why. This controller was pretty good with the matt black color but over time this mouse get's gressy and the X Y B and A they sound good the first week but they start to get super clicky and loud. But over all this mouse dosent eny worst. Thats why im rating this mouse a 4.0 out of 5.0.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    The controller that controls all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the color on this thing is stunning. The blue just looks really good. I use this mainly for PC gaming and have had no issues connecting to my gaming laptop. The battery life lets me play all day and then some. I do keep it plugged in when I do get the chance though. No lag inputs or sticky buttons. One of the games I've spent the most time on with this controller is Hades. The game is challenging to say the least, but in my opinion it's easier to play with a controller than on a mouse/keyboard. This controller let's me play my best. The hand ergonomics is one of the best compared to other gaming controllers. I've owned previous generation Xbox controllers and each time it gets better and better. This being no exception. If you can pick this up on a sale it's a complete no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colorway and the buttons aren't too clicky. Hopefully this one lasts longer than the one it is replacing

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Buttons

    Rated 5 out of 5 stars

    My favorite controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only encountered one problem with this controller, and that would be that around 35-40% battery, the left side buttons start malfunctioning. lol Thankfully, it can be used while it's plugged in, but the first time that it happened, I was quite confused.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Pretty Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a gift for a 5yro. She loves the color pink. Now we can play Minecraft together. The controller connected without issue. Stays connected without issue. No stickiness on buttons or sticks. The color is bright and vivid. She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip
    Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Xbox One Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the color. Easy to grip and buttons don’t stick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Getter at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More durable than most . I'm hard on the buttons and with in weeks of buying my last two the analogs and buttons we're sticking this one holding up very well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Had to replace my old controller because the buttons were sticking so I picked up this controller on Black Friday and it has held up since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Xbox One Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous controller buttons had stopped working after years of using it, so I had to purchase a new one. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, color is bright and lively and buttons aren’t sticking.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons, Stick drift
    Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. It matches my red room and it feels solid. No stick drift, and no sticky buttons.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the real deal ultimate controller! I use this controller with the Xbox one s and it runs very smooth. The plastic casing is coated in a grippy, soft texture which adds some comfort when used for a long time. Triggers and joysticks are smooth and silent, and the buttons bounce back in place unlike cheap controllers I have used in the past. It is fast and efficient and is worth the money! Just take note that the X, A, B, and Y buttons are the same color. This might be a little confusing to new users because the regular remote uses colored buttons. That being said, at least they put the traditional colors of the buttons between the X, A, B, and Y buttons for guidance.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Did have an issue with the “a” Button but with use it loosened up and is now perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great while it lasts, but lasts a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In comparison to other aftermarket remote controls the OEM controller is by far the best. It works well over a long period of time but eventually the joysticks become unresponsive to normal activity. In the games I play there’s a lot of moving forward and robust activity on the joysticks and therefore normal wear and tear will eventually caused the remote to break. I’d like to see more superior components in the controllers perhaps metal instead of plastic in some places where plastic rubs on plastic. Overall give it five stars can’t beat this for the price in comparison to other aftermarket controllers. I guess I just play too much.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    One, if not the Best Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grew up playing Xbox, so I've played with all variations of the controller through the years. The XSX Controller resigns slightly from the Xbone model. My only real complaint would be the lack of options for having a rechargeable controller or not. The buttons are also super loud, and I sit afraid of waking up my pregnant wife during later hours sessions. Solid 8/10 for me.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Good ole Xbox Controller with some modern twists.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an xbox controller. They've done a few tweaks, but overall it will give you almost the same experience what you had if you had the xbox one. Small tweaks, like the triggers have a bit more resistance. The shape and texture feel a bit nicer. Still, the buttons are noisy. Sometimes feel like I might wake my spouse. It's nice they've added the Bluetooth to allow use on other devices.

    I would recommend this to a friend