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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34378 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 879 reviews
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    Quality has gone downhill.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t make them like they used to do anymore. I have had this controller now for 3 months and the sticks drift uncontrollably, the buttons stick and this controller has been kept in excellent condition as you can see from the photos I’ve shared. My last controller lasted well over a year and before that one they lasted just about as long as the console did. They just don’t seem to be using quality parts any longer. Might as well start buying the cheapest ones because more than likely they will need replacing sooner than later now days.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Horrible battery life, exchangeable battery helps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor improvements over the Xbox one wireless controller. Button layouts doesn’t feel very natural to me. Battery life is horrible especially compared to PS 5 DualSense. However the ability to change out rechargeable battery packs or use disposable AA’s is a life safer. You can play virtually non-Stop Without having to recharge the controller. It comes in a variety of colors the only difference I’ve noticed is the price tag. Different color same controller. You can still use Xbox One wireless controllers with series X/S. Not sure if this is backwards compatible with Xbox One, though I would assume so.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Beautiful controller but short lived

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, but I am disappointed that I had to log in today to review my warranty due to drift issues, and my D-pad having double inputs 7 months after I bough this. Would give the design a 5/5. It is beautiful, doesn't show any signs of wear and tear (I also do take care of it well), and it's super comfortable with the two-tone grips in the back of the controller. For the price, and because of the "premium edition" marketing behind it, I would have expected it to last longer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works great but connectivity sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, the grips, the triggers everything, but there’s one error that’s got me wanting to take it back. The connectivity is terrible. Every game I’ve played tells me there’s no available controllers if I go idle for 6 seconds. (Base Xbox One btw) not sure about other people but this is really off putting. I’d recommend this to a friend but it’s in the middle since the connectivity is really rolling a pair of dice.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 3 out of 5 stars

    Impressive color/feel; poor quality control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most impressive about this controller is the color/feel. The unique color change and finish makes this appealing to look at. The rubberized handles also help in comfort/grip. These controllers still suffer from quality control issues and I've come to expect faulty rubber foam pads (behind triggers resulting in the "sticky triggers"), shoulder plastic button failures, etc. On this controller after a few days use, the left joystick shows chipping at the bevel (see photo). I don't see this on my other controllers (in white, black). It could be just mine but I expect others are experiencing the same. Bluetooth (native Windows option) also faulty as has been documented (button mapping wrong, drift, etc.)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works great, but not off Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use on my Windows PC, was a little misrepresented by its ease to connect requiring another special adapter I did not invest in which was disappointing but alas still no issue! My reason for a lower review is that it is not wireless for my PC so sadly that dropped it pretty heavily. Quality is still good though after all these years, does not feel cheap or poorly made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average wireless XBOX Series X controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average wireless XBOX Series X controller. Good for what it is,but my opinion is that they are all over priced. The quality should be better for having to pay $70.00. Or options like the elite with replacement parts available, not just having to to replace or use warranties. Without having to pay double around $180.00 for it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    If you need a secondary controller it’s solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok a few things one it’s not the elite which can be nice as a secondary controller. But understand that means if your planning on charging it forget the elite charging case it won’t work. That being said it does not come with the usb power cord or a charging battery so plan on feeding this between every 6 to 8 hours of straight gameplay of two AA batteries.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller feels great in your hand love the extra texture and small details

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    De-sync

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic controller. I dont even use it anymore because if it disconnected via a loose battery or dying it would not sync back to my Xbox Series S Console. I had to turn of my xbox and turn it back on just to sync back up. For this reason 3 stars. PS The screenshot button is very annoying but you cant get around that on these newer controllers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 3 out of 5 stars

    Bluetooth connection occasionally spotty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, and has good grip. It has Intermittent connection issues though. Works fine more often than not. Its bluetooth with no dongle which is why I got this originally. Only will work with mobile phones if the game supports it. Reusable battery packs will work if you dont feel like burning through batterys.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    1 year life expectancy ??

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good.having said that, my last controller was the exact same, but red. It lasted a year until the left joystick stated acting weird. It would be nice to get more than a year out of a “legitimate “ product that costs a good amount.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Not the best not the worst .

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok lasted bit but got stick drift. Everything else is fine just don’t crouch to much swap the crouch with something else

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift on brand new controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price but out of the box had stick drift on both sticks .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my collection and it came with the box beat up. and right after I received it in the mail, after paying $50 the price went down to $45 and i couldn't get price match.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 3 out of 5 stars

    Good Buy Wasn't So Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Controller Grip Was Great Unfortunately i Returned It Because For Some Strange Reason iTs Started Turning My Xbox Off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good controller but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good controller for some reason it's keep disconnecting every so often on Xbox it's a hassle to keep on resigning in after it disconnect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good like all of them. Just atarted acting up returnibg

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Bad luck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because of stick drift on a new controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, misleading photos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller build quality is great. The photos however are very misleading. It’s a very plastic red, not the satiny painted red that the images make it out to be.

    No, I would not recommend this to a friend