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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Gaming Headset's sound quality and ease of use, frequently praising its spatial audio capabilities and seamless connectivity. Many appreciate the long battery life and the convenience of connecting to multiple devices simultaneously. A small number of users expressed dissatisfaction with the need for a USB connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 214 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Immersive Sound, Seamless Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox Wireless Gaming Headset delivers impressive audio quality and comfort for the price. Setup is effortless—just pair it directly with your Xbox Series XS, Xbox One, or Windows 10/11 PC, no dongles or cables required. The sound is rich and immersive, with solid bass and clear highs, especially when using Dolby Atmos or Windows Sonic. The mic is clear and retractable, and the rotating earcup dials for volume and chat balance are intuitive and satisfying to use. Battery life holds up well for long sessions, and the fit is snug without being too tight. If you want a wireless headset that nails the essentials—great sound, easy pairing, and solid build—this one’s a strong contender.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 4 out of 5 stars

    A Decent Gaming Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have two of these, one for my Xbox Series X and one for my Xbox Series S. They connect easily to your Xbox as you would expect. The sound quality is good for the price point. The large rotary dials on the ear cups make adjusting the volume and the game/chat mix very easy. No hunting for small buttons or wheels. The mic has a light near the tip that lets you easily see if it is hot or muted. Charging is USB-C and lasts for many hours or gaming sessions between charges. The mute and power/pairing buttons are easy to locate on the left ear cup while wearing the headphones. I have fairly large ears and the ear cups fit over them pretty comfortably with little need for adjustment. The only con I have is the headset does occasionally disconnect and then reconnect from my Xbox while in use. Annoying but not a game breaker. All in all a good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great improvements from the old Xbox headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new and improved Xbox wireless headset is great, the battery life is much better than the old one, and the Bluetooth range is better too, i can go around different parts of my house away from my Xbox and it still stays comnected with little distoration. Headset is very premium feeling out of the box, it doesnt feel like cheap plastic it feels nice and heavy. Sound quailty i would say sounds the same as the previous Xbox Wireless Headset from 2021, the bass is excellent, great for listening to music. I also like the Xbox headset interface built into the accessories app on the Xbox. One negative: it doesnt come with a USBC cable in the box to charge the headset, for a $120 headset it should have came with a USB-C cable, for me its not a big deal since i have plenty of cables.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Quality Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for over a year. The sound quality and pairing with my console, phone or pc was pretty simple and very convenient. Holding the power button on the headset even starts the console and depending on your tv this will turn on your tv so when you are ready to game they are as well. The battery life is pretty solid i can go a few long gaming sessions without worrying about recharging them. Highly Recommend for the bang you get for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe it or not, really great headset for the price. I’ve been disappointed with many more expensive headsets, especially with low volume on the others. The pairing to Xbox Series X and another device (iPhone) works well, no noticeable latency. The mic is also fairly good quality, I’ve always had a fan running in the background and people have asked if I got rid of it. The only downside I can see is the size, both arms fully extended it is still tight and can lead to fatigue. Would definitely recommend for the modest price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Gaming headset

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this headset for about a week, and the sound on it actually blew my expectations away! The battery life is also pretty impressive, and its pretty comfortable for long gaming time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a turtle beach fan and I broke my last two pair from just wearing during game play and both pair broke. So I went in to Best Buy and see what they had and picked these thinking maybe they would be as good as the turtle beach, but man blown away with clarity and sound and also able to listen to music from my phone while playing and chatting with friends at the same time. Battery is great, and again the sound quality is great and will be with these for a while

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought the older version of these headphones last year and those were amazing and still are but these are slightly better but in the best way possible. The sound is more defined and the surroundings in the games sound better the microphone is a little longer so I don’t have to worry about people not hearing me. I can actually wear this headset for multiple hours without it bothering me. My only complaint is unlike its last model this one didnt come with a charging cord but other than that I do love this headset and would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better earmuffs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had a soft earmuffs on them, but all around they got great audio quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    It's good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and I like how they implemented the game/party chat and volume sliders by twisting each side of the earphone. But I have to be honest, as I've been through 2 pairs of these. The battery life is mediocre at best at 20 hrs, competing headsets offer 40h and the price has also gone up on these headsets. However, if you want a headset that sounds good, very user friendly to use, and is fully integrated into the Xbox ecosystem this is the one. My 2 issues with the headset (price + battery) didn't deter me from picking up a 2nd pair after my first broke, but a price cut would be nice in order to get this headline in line with others that offer competitive features at a similar price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 4 out of 5 stars

    Comfortable and Easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and very easy to get connected straight out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good and battery life lasts for my use. Very comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset for the money. Allows hooking up to an Xbox without requiring an additional dongle. It also seems to hold a charge for quite a while. If I had one issue with it, it is a little snug for people with larger craniums- but it is still tolerable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and stylish while I’m online playing on my X Box I definitely recommend these. You can’t go wrong with these

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good headphones 10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire headphones. Being able to connect to not just one but two devices at the same time is kinda convenient being able to watch stuff and it’s right in the headphones with the game at the same time. Recommend these to anyone honestly the sounds pretty good and the volume features are cool as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Juat got these headphones great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is great also comfortable like volume button

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than first gen, sound quantity is amazing and this headset actually connects to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    10 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset.Its reliable and durable and easy to connect and play.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Decent headphones for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality for the price. Easily connects to Xbox AND phone at the same time so you can listen to music on your phone and hear the game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    F or the price, the only other option I know of is the Stealth 600 Gen 3, but I hate using a USB connection. With these, I can listen to game audio, music from my phone, and be in party chat all at the same time, which the Stealth 600 can’t do. It also comes with free Dolby Atmos for headphones, and it sets up automatically as soon as you turn them on. My one complaint is that the audio cuts in and out occasionally. I wonder if that’s due to Dolby Atmos, so I might try turning it off to see if it helps.

    I would recommend this to a friend
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