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Customer Ratings & Reviews

Customer reviews

Rating 3.3 out of 5 stars with 6 reviews

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83%
would recommend
to a friend

Customers are saying

Customers enjoy the hand crank feature of the 36-Mile, 22-Channel FRS/GMRS 2-Way Radio, finding it useful in emergency situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned within 10 days. Worked until the 10th day. Can’t have a communication failure like this when you are out camping etc. The only thing that worked was the light. I have other Midland item. They all are great. This one is not good. Maybe if the made this in in a 40 watt Base Camp. Best Buy get 5 stars, Midland gets no stars and two thumbs down.

    No, I would not recommend this to a friend
    • Brand response from MidlandUSA
      Posted .

      Hello, we are sorry to hear about your issue with the XT511. We only wished you would have reached out to our industry leading customer service at 816-241-8500 M-F 8am-4:30pm CT to troubleshoot the issue for you. MidlandUSA

  • Rated 4 out of 5 stars

    Great for emergencies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hand crank is good for emergencies. Comes with battery pack as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good radio for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is how small the hand held microphone is. It’s a mini mike.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice addition to prepatedness supplies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. instructions were concise. Radio range in town was 2+ miles. haven;t tried it over water or in the country. radio stays on at our house,I plug it in every week or so, and it stays full. The charging crank works okay I've charged my mp3 player with it. Oh yeah, and the LED flashlight is very bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and sturdy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an ER-102 that proved to be a very reliable emergency alert radio.That is why I bought anotheer Midland product. This new unit has a wide range on AM and FM.Don't have to retune when switching from band to band. Great walkie-talkie ! I tend to break telescoping antennas. I like this SOLID antenna ! Sturdy handle,clear audio,nice shoulder strap. Thank you for keeping us safe with these fine products !.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    awesome radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio is great especially in emergency situations or if you lose power etc.. The hand power crank came in really handy when we lost power last year. I'm very happy with it.

    I would recommend this to a friend
  • Customer reviews from midlandusa.com

    User rating, 4.5 out of 5 stars with 54 reviews on midlandusa.com.

    See all midlandusa.com reviews
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