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Customer Ratings & Reviews

Model:
CM5000GD
SKU:
4413514
Your price for this item is $81.99

Customer reviews

Rating 4.1 out of 5 stars with 81 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers highly value the Mill & Brew 12-Cup Coffee Maker for its excellent coffee quality, enabled by the integrated grinder and resulting in freshly brewed coffee. The ease of use and cleaning are also frequently praised. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 81 reviews
  • Rated 5 out of 5 stars

    COFFEE MAKER

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU WANT A FRESH COFFEE THIS IS THE MACHINE. YOU PUT THE TIME AND IT WILL BE READY FRESH COFFEE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my daughter. She has enjoyed it in having fresh coffee grinded every morning .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This coffee pot is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money-well spent. One less thing on the kitchen counter. No paper filters needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great coffee maker, loved the timer so I wake up and my coffee is ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love every bit of it and I will always be up ready for work and fully capable of my accomplishments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great fresh coffee. You will never buy Folgers again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black & Decker mill brew coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I would have known that it was a mill brew type i probably would not have chose this type of coffee maker...

    No, I would not recommend this to a friend
    • Brand response from BlackAndDeckerSupport
      Posted .

      Thank you for sharing your feedback regarding your Black+Decker Mill and Brew Coffee Maker. We’re sorry to hear that you were somewhat disappointed with your coffee maker. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at [email protected] and reference ID number 41700304, so we can go over some options with you that we believe could improve your experience. We look forward to hearing from you.

  • Rated 3 out of 5 stars

    ok coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this one for regular use. Not much of functionality for the price paid.

    No, I would not recommend this to a friend
    • Brand response from BlackAndDeckerSupport
      Posted .

      Thank you for sharing your feedback regarding your Black+Decker Mill and Brew Coffee Maker. We’re sorry to hear that you were somewhat disappointed with your coffee maker. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at [email protected] and reference ID number 41630726, so we can go over some options with you that we believe could improve your experience. We look forward to hearing from you.

  • Rated 3 out of 5 stars

    Carafe broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carafe broke after only 2 months of use. Cannot find replacement carafe.

    No, I would not recommend this to a friend
    • Brand response from BlackAndDeckerSupport
      Posted .

      Thank you for sharing your feedback regarding your Black+Decker Mill and Brew Coffee Maker. We're sorry to hear your carafe has broken, and we'd be happy to replace it for you, at no cost. Please contact us at [email protected] and reference ID number 41455650 so we can better assist you.

  • Cons mentioned:
    Leaking

    Rated 1 out of 5 stars

    Leaky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model leaked constantly, when I returned it they had already discontinued carrying the model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black and decker mill brew coffee pot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought march 10 2019 now water leaking from it so much you have to wring it out with a towel takes 20 minutes to brew a cup of coffee poor product .

    No, I would not recommend this to a friend
    • Brand response from BlackAndDeckerSupport
      Posted .

      Thank you for providing your feedback regarding your Black + Decker Mill & Brew coffee maker. I’m sorry to hear water is leaking from the base of your coffee maker. I’ve already taken action by documenting your complaint, and I want to ensure that this issue is resolved to your satisfaction. Your product has a two-year warranty. Please contact us at [email protected] and reference 41840217 so that we may better assist you.

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got it the coffee pot worked great but after a month it barely makes 1 good pot of coffee a week!!

    No, I would not recommend this to a friend
    • Brand response from BlackAndDeckerSupport
      Posted .

      Hi Linda,
      Thank you for sharing your feedback regarding your Black + Decker coffee maker. We're sorry to hear you have been having some trouble with your coffee maker. Our team has already taken action by documenting your complaint, and we want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please contact us at [email protected] and reference ID number 41659937 so we can better assist you.

  • Rated 1 out of 5 stars

    Didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee machine didnt work water didnt come out.

    No, I would not recommend this to a friend
    • Brand response from BlackAndDeckerSupport
      Posted .

      Hi Eisha,
      Thank you for sharing your feedback regarding your Black+Decker Mill and Brew Coffee Maker. We're sorry to hear your coffee maker isn't brewing. Your Mill and Brew has a two year warranty, and we'd like to provide you with a remedy for this. Please contact us at [email protected] and reference ID number 41429867 so we can address your concerns. We look forward to hearing from you, Eisha.

  • Rated 1 out of 5 stars

    Leaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had less than 6 months and it will not hold water!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty sure this thing changed my life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I got this guy as a New Years resolution to stop drinking coffee from coffee shops (we spent at least $10 a day on coffee prior to this purchase), and man has it worked out. Buy your favorite ground or whole bean coffee and get a consistently great cup whenever you want. Being able to schedule coffee is great, and the included grinder lets you pick how ground you want your beans. Would recommend getting this guy on sale if you can, the added features (12 cup carafe, all parts dishwasher safe) are all worth the premium.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coffee maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure beats my last coffee maker I purchased from the grocery store. The grinder works well, and haven't had any issues with spill over or dripping. It is a bit annoying cleaning out the grinder cup, though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just so-so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a couple things I don't like about this coffee maker. First, there is no audible tone when the coffee is done brewing. It just starts a numerical countdown. Also, it takes at least 12 minutes to make a 10 cup pot of coffee, it is soooo slow. The grinder works great, but I can never get the amount of beans needed to match the amount of water I put in. It is either too strong or too weak. It does keep the coffee hot and the carafe pours with no drips. I prefer my Frigidaire Professional coffee maker and seperate grinder.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is working fine after some years.

    I would recommend this to a friend
  • Pros mentioned:
    Grinder

    Rated 1 out of 5 stars

    Repeated calls with no action

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this coffee maker prior to purchasing and was very excited to get it. It had many things to set up but the directions provided were pretty good. It grinds well and for the price I thought I had hit a home run. By the way I ordered it through the store through online since they did not have any in stock. The problems started about two months after receiving it when the water would drip not only into the carafe but around the base of the machine. My wife and I proceed to put paper towels around the base every time we make coffee!! I bought product 3/24 18. I called there help line and they assured me they identified the problem and would ship a new carafe(not the problem) and some other parts by August 2018. I spoke with Octavio. Then I called in late September and this time the agent was a bit rude and said they were out of stock and wouldn't have it until early December 2018 but I should not worry it was coming. It is now late February 2019 and still no replacement parts/email. There is just a lot of wind blowing through the air at their customer service desk is all I can figure while I continue to use 3 paper towels a day. Order # 1118083222299 on 3/24/2018. Model CMB5000B

    No, I would not recommend this to a friend
    • Brand response from BlackAndDeckerSupport
      Posted .

      Thank you for sharing your feedback, and thank you as well for taking the time to work with us on a solution. We're happy to advise that your replacement is preparing to ship via UPS. If you need any further assistance with your Mill and Brew, please contact us at [email protected] and reference ID number 41654998, so we can address any of your concerns.

  • Rated 1 out of 5 stars

    Leaky and Broke after 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the features of this coffee pot, however it started leaking after a year and a half... And now just over 2 years later it no longer works. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from BlackAndDeckerSupport
      Posted .

      Thank you for providing your feedback regarding your Black + Decker Mill & Brew coffee maker. I’m sorry to hear your coffee maker has stopped brewing. I’ve already taken action by documenting your complaint, and I want to ensure that this issue is resolved to your satisfaction. Your product has a three-year warranty. Please contact us at [email protected] and reference 41912794 so that we may better assist you.