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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 38,689 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    THANKS, THEY DID IT IN SHORT PERIOD OF TIME. NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES, THEY DID. GOOD JOB, VERY PROFFESIONALS, I WILL RECOMEND O SEND SAME PERSONS TO MY HOUSE WHEN WE NEED SOMETHING FROM GEEK SQUAD. THANKS

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech guys did a great job installing and explaining everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional install for my tv replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well for A9F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offered to me by Geek Squad when we found out the mount I got would not work. It allows to turn TV left-right by about 15-20 degree and tilt up or down by about the same amount. Easy to use overall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew did a fantastic job mounting our tv to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time. Polite. Efficient. Done in 15 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Polite. Efficient. Done in 15 minutes. Incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, friendly and competent young man installed our tv (on the wall) and everything is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad twice and very happy with their service. I will continue using this service in the future. Team is efficient and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a magnificent job, and were very professional. They were on time and worked very fast, but carefully. I would not trust anyone else to mount my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the product, and the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Great picture and I purchased the Samsung sound bar with the 75 inch Samsung Neo QLED TV. Love❤️

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They installed two TVs and was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional explain everything to me. And offered other as far as mounting my tv just in case the tv couldn’t go in the spot that I wanted it to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase. I will recommend this product. Easy to install by professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Team ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad ROCKS! Very professional and made great suggestions!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a pleasure to watch and a very well trained team. showed up when expected and were done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, quick & efficient. Very polite & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and good service great install very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional and helpful answering questions for

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a outstanding job an a short time very professional at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad adapted to the conditions with no probl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job of setting up a 75" TV and sound system and when they realized it was being mounted on a concrete block wall, they changed mounting hardware to insure that the proper strength attachment hardware was used. Kudos to being smart and making sound decisions to protect the customers investment. HOWEVER, there was an upcharge (not excessive) for the mounting to a concrete block wall. This should have been discussed in the store and pricing provided at purchase time. With the system attached to the mounting hardware and THEN the upcharge is mentioned there was no choice to not do the upgraded install - and it was the right thing - but it was extremely poorly sold in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They provide excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for many years. They have installed several TVs and repaired/upgraded several computers. They are courteous, professional and eager to help.

    I would recommend this to a friend
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