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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 821 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the importance of protection, peace of mind, and warranty coverage that AppleCare+ offers for their Apple devices. They appreciate the sense of security and confidence it provides, knowing that their devices are covered in case of unexpected repairs or damage. While some customers find the price of Apple products and AppleCare+ to be expensive, many believe it is a worthwhile investment for the reliable protection and peace of mind it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 821 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    GET APPLECARE FOR THAT NEW APPLE DEVICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is a necessity for any apple customer that isn’t a professional Apple repair tech. These devices are so expensive to repair that when they’re damaged it’s usually cheaper to purchase a new one. Traditionally applecare is very expensive so it’s difficult to make a decision on purchasing or not. But being a Best Buy total tech member this service comes with any apple eligible product for 2 years of applecare coverage. I highly recommend this option if you’re the kind of person who makes purchases often at Best Buy. Either way, make sure your apple device is covered with applecare or else you’re going to be VERY upset if thd device is damaged. I highly recommend applecare coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to provide extra protection for our I-Pads purchased for use by children. Also great to have for tech support!!!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with the purchase that I made. I never had to use it, but it gave me peace of mind having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t argue it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With our family being mainly big Apple tech users, having apple care warranty automatically included for 24 months being plus memebers pays for itself. Im pretty sure theyve lost money over the years with amount of claims ive had to put in for. Usually user, or dog *sigh*, caused damage. On occasion an actual defective product. But from iphones, to ipad pros, AirPods pros, iMacs and home connectivy, we’ve utilized when needed and paya for itself and membership quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care+ is a must for anyone that uses Apple products like I do. Iphones, Ipad. Any problems or issues are handled immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, my nephews love them when they opened them for Christmas. They are kid friendly and the screen is great. Thinking about getting them the new ones for this Christmas. Great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    AppleCare For 2 Years!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare with Best Buy is the absolutely best! I bought 2 brand new Apple iPhone 14 Pro Max when they came out and are covered FREE for 2 years!!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    A MUST HAVE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a no brainer and nominal price to pay for insurance on your investment. You wouldn’t want to end up with a broken or stolen device with no recourse.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    2 years protection, awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best protection for you apple devices, thanks to best buy you get 2 years of protections..

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Apple Care+ is a great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is a must for me. Even though I seldom have problems with my IPAD, just knowing that it is protected in case of problems or damages.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in case anything goes wrong. Apple to to expensive to not have the extras.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Always get it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the AppleCare coverage. It has paid off many times. And love it that it's included when you have the total tech membership. It's a no-brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have Apple!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are nice to purchase to have the information of Issues.Thank you and Where We Go 1 We Go All, President Donald J. Trump!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care + has yet to disappoint.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had to use it a couple of times. Each time the situation was resolved:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value cheaper than buying Apple protection and easier access to service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a superior protection plan. The screen on my iPad broke and all I had to do was go to the AppleCare section in my iPad and report it. No going to Best Buy or the Apple Store. No rushing to make an appointment or waiting and wondering what they would say. They immediately shipped me a replacement brand new iPad. Done. I returned the broken screened iPad with their prepaid shipping label and it was over. Wow,

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE LOVE LOVE LOVE. helps protect all products for up to 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care for my tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet, but between this and the total protection I am well covered and will save on replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple Care+. We had a new iPad begin to unexpectedly overheat and not hold a full charge despite being less than a month old. AppleCare helped us immediately move to replace the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this to get the screen replaced on my son's laptop. This saved us a ton of money, and was easy to use. Dropped the laptop at Best Buy, had it back in a week with a brand new screen.

    I would recommend this to a friend