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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 11 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 246 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the peace of mind, protection, warranty, coverage, and value that AppleCare+ offers. They appreciate that it keeps their Apple devices protected and provides a safety net in case of any issues. Some customers also mentioned the convenience of getting things dealt with as they come up and the free screen replacement. However, a few customers found it to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 246 reviews
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Great help Apple Care!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called them once to get some info about my macbook and the lady helped me beyond what I called about about the how to's with the macbook pro. I know I feel so much better knowing I am just a phone call away in order to understand my equipment better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY FAVORITE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS. GET THINGS DEALT WITH AS THEY COME UP. COMPUTER ISSUES ARE NOT SOMETHING I ENJOY DEALING WITH. SO THIS SAVES ME A LOT OF HASSEL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is truly exceptional, providing unparalleled support and peace of mind for Apple product users. The service goes beyond traditional warranties, offering swift and efficient assistance for hardware and software issues. The knowledgeable and friendly support staff ensures that users receive top-notch assistance, making problem-solving a seamless experience. With timely updates, extensive coverage, and a commitment to customer satisfaction, Apple Care stands out as a testament to Apple's dedication to delivering a premium user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Peace of Mind for Your Apple Devices!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ offers peace of mind with its comprehensive coverage. I’ve had to use it once for a cracked screen, and the process was seamless and quick. The extended warranty and accidental damage coverage are absolutely worth the extra cost for expensive Apple devices. Highly recommended for Apple users!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Apple Care on this MacBook but did on my previous one, and unfortunately it crashed after that warranty was expired. Hope to not need it but glad for the peace of mind that it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Care+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Best Buy Monthly AppleCare+ for 24 months. It's simple and makes me feel safe about my Apple stuff. Really happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Assured Bite Of Genuine Apple Laptop Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare + Laptop 24 month Protection Plan For My Apple Laptop Will Give My Computer And I The Needed Cushion and Connecting Of The Dots To Prevent Or Shield Off a Untimely, And Unwanted Disconnect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this apple care when my husband bought me my Mac book pro! It’s awesome and we use it for every thing. TV’s and all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a limited save definitely better to have than to not have just wish it work for all Apple devices

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the peace of mind with AppleCare+ is just that, peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know you’re covered had to fix my child’s phone which dropped from 30+ on a hike, was able to fix it all for 99.00 vs. 300.00 without Apple care it paid for itself

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have incase anything ever happens! They have always been good with coverage!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind I get with apple care. This is a work computer so technical support is a necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    For all my electronics

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have the protection because you don't have to worry about it. You can always take it back to geek squa

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You paid a lot of money for your Apple product. It’s a no brainer to have piece of mind for a few extra $$$ to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple owber of 20 year-prefer geeks to genius

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer MacBook Pro m2 max into multiple best buys and apple stores. In every case service was faster more accurate and honest than at the Apple Store. I’m not even sure if apple is allowed to admit they get viruses. It’s gotten to the point where I would switch to pc if it wasn’t for geek squad, a department I always thought was lame until using it. I have been an apple enthusiast and have owned 9 amcboook pros for the last 20 years as well as 8 iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. Peace of mind... Security. Must have for apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Apple Care is Aces!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are great and their customer service is even better!

    I would recommend this to a friend
  • Cons mentioned:
    Break stuff

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but I break a lot of stuff so I’m sure it’ll be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to help find answers how to fix item wow

    I would recommend this to a friend
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