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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 246 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the peace of mind, protection, warranty, coverage, and value that AppleCare+ offers. They appreciate that it keeps their Apple devices protected and provides a safety net in case of any issues. Some customers also mentioned the convenience of getting things dealt with as they come up and the free screen replacement. However, a few customers found it to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 246 reviews
  • Rated 5 out of 5 stars

    Always buy the protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this is included with the Total Protection Plan

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service representatives are so helpful!

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have a machine that is expensive.I need to get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended Insurance Policy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have never had to use AppleCare, but I still purchase it on every Apple product I buy. As a BestBuy Total Tech Member, you get Apple Care automatically on all Apple Products. I wish I became a member sooner so I could have saved a lot of money.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Jimz

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the piece of mine, so I picked up the Apple care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy an Apple...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned and used Apple Products since the 80's. They make a great product. I haven't had to use AppleCare on my new MacBook Pro but I'm confident that AppleCare in combination with Best Buy's Total Tech, will carry me through any problems in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE BEST BUY AND APPLE CARE PRODUCTS WILL RECOMEND

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it so far but I am glad I have it if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Care for your Apple products is an absolute must in this time in life

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great addition to any product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, it takes the worry out of ownership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent option. It covers everything, and the most important thing is when you use the total tech membership, it even saves us a lot of money. Instead of having AppleCare + for every device, it's better to get a total tech membership at BestBuy, which covers at least 10 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Apple Care as it offers me free consultation with the Apple Specialists. In the past I used them a lot. Great value with Tech Support membership because Apple Care+ was included with my purchase at Best Buy. Good bargain,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any care is really important and apple care is essential to just be sure that if something happens i have a team backing me up to resolve it. Not being a tech savy Apple care and the technical teams help is really important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Apple care. I have not had to use it yet thankfully but spoke to the representative the Best Buy about it and it sounds like it is perfect for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although apple products are very reliable, they are costly and costly to repair. When a device with your entire life is damaged or fails it is nice to have quick access to for experienced and expert repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got AppleCare through Best Buy because I purchased at the store using my total tech membership, which saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as a necessary protection for your Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is blazing fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last MacBook Pro I had was a 2013 13 inch and it gave out on me. This by far is way faster when I'm rendering videos in high quality like Full HD or 4k. the display is so beautiful on the 16 inch MacBook Pro. I'm glad I went with this choice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is better than added protection to your valuable merchandise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? This came as a benefit, already paid for because I am a total tech member. I’m very grateful to have this especially since I’m not especially tech savvy.

    I would recommend this to a friend
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