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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 532 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and coverage that AppleCare+ provides for their Apple products. They appreciate the great service, warranties, and savings that come with the membership, making it a worthwhile investment for their devices. While some find it expensive, many customers highly recommend AppleCare+ for its reliability and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 532 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy Total Tech member, I get this with every Apple product I purchase. I love the peace of mind this provides.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Must have insurance policy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect way to settle your nerves knowing you have insurance on your investment. Must have!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 14 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone and I love the feeling of protection that apple care gives me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with total tech for the iphone 14 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was included with my total tech subscription. Works great and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare has been great with servicing and replacing my devices. Typically within a weeks time. Great customer service. Enrolled through TotalTech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14 rating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good iPhone 14.i recommend it to a 9-14 year old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Apple care with total tech annual subscription. It’s a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Free, Peace of mind

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that having AppleCare on all my Apple products gives me. And, if you are a Total Tech Member, it is included for FREE for the first two years. You'd be crazy not to be a Total Tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Apple Care done the right way -Total Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a single fixed price we cover 3 iPhones, 2 iPads, 3 earphones and an iMac .. simple math. I have saved lots of money by having the total tech membership which gives us Apple care .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always Get Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my wallet more than once with this. Definitely worth the money up front in case something happens--and something always does. We are human and we drop things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super simple process after my phone was stolen. Qu

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ has been amazing. My phone was stolen and I received a replacement the next day. The process was fast and easy. I’m very satisfied and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Free, Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care gives me peace of mind that I am covered. As a member Best Buy gives it to you for free which is a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    Great coverage.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend getting Apple care coverage on all your Apple devices to protect you just in case you break your device. This service is also covered if you get the Total tech service offered through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Cares !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!! I had a situation with my Iphone 16 Pro Max with a broken screen, I set my appointment with Geek Squad and was able to get a brand new phone and I just paid a fee of $100 !!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care via Total Tech is awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To summarize it…AppleCare+ is a great protection plan but sometimes can be costly…and this is one of the main reasons to become a Best Buy Total member, you get it as part of your membership! Especially if you have a iPhone, iPad, laptop or a portable device, this can end up saving you hundreds of dollars in the long run! Also, the majority of your purchases get up to two years of product protection at Best Buy (need to keep your membership active of course). This gives you peace of mind for your purchases in case you need a repair or replacement for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel safer having extra protection for my phone. The campground Geek Squad is great. Ready

    I would recommend this to a friend
  • Pros mentioned:
    Great service

    Rated 5 out of 5 stars

    Good to have for any Apple products!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently called for help with my new iPhone and the representative was able to resolve my issue right away. Great and friendly service! I would recommend this to my families and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Apple Care is well worth the cost!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is a necessity for protection and assistance with all our Apple devices! Great peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must it saves you money in the long run and you have coverage

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Peace of mind

    Rated 5 out of 5 stars

    Apple 24 months coversge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but knowing I have it for 24 months is a relief . Hopefully I won’t need it but the insurance is always a good thing when I do.

    I would recommend this to a friend
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