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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 526 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and coverage that AppleCare+ provides for their Apple products. They appreciate the great service, warranties, and savings that come with the membership, making it a worthwhile investment for their devices. While some find it expensive, many customers highly recommend AppleCare+ for its reliability and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 526 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Applecare+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy Totaltech Program provided this protection package for my new iPhone 14 Pro Max. I hope to never have to use it, but nice to know that I have the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 months of Apple Care+ plan has been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product for a peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to protect my devices! I get it absolutely every time

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Trojan style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always have protection or anything you don’t because you never know when you have an accident or make a mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty reliable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use Apple care when my tablet started acting up. Ended up having to replace the whole tablet and gave me a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Monthly apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care through Best Buy protection, always worth it in the end. No need to pay extra and hassle free returns.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great service to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple, and being able to protect my device Best Buy does such a good job with us I wouldn’t shop anywhere else

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cases great, protect my cell phone at all time I have had no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Enjoy the protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the piece of mind! I am so happy with this plan and my family enjoys the expert advice given when we need it most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Apple care in phones, work outside everyday. Dirt is a much bigger issue that water damage!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Glad for it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the insurance. Got it in case I need it in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple care plus is a must, it has payed for itself with one use. advise everyone to get

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Nice to have it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for free with my Best Buy protection subscription. I have no complaints at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed in scheduling process

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My major concern was lack of information provided at time of sale. They claim to cover repairs in house. I scheduled an appointment for repair, drive 45 minutes to Best Buy, just to be told they can't help and you have to take it to an Apple Store. So not only did I waste my day off to go to Best Buy, I feel like it could have been avoided by telling me at time of scheduling that Best Buy does not service Apple products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No Brainer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having total tech auto protects my devices simply from making a purchase of said device, couldn’t ask for a better deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to access quick way to keep life going is one of thise thibg you dont feel like you need it till you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing my apple products have apple care for 24 months after purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is helpful to have protection of AppleCare for the daily items

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    helps my anxiety!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it feels good to know i have this option in case i need it. it's the little things!

    I would recommend this to a friend
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