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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1263 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the protection, peace of mind, warranty, and coverage that AppleCare+ offers. They appreciate the free AppleCare+ that comes with their Best Buy membership and find it valuable. However, some customers find it expensive if not obtained for free.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,263 reviews
  • Pros mentioned:
    Customer service, Warranty

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy Apple products at Best Buy? Great local service in a big box store with locations all over and free AppleCare with my Best Buy Service plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy and recommend Apple care.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Apple care. What can I say, it's a protection plan and it makes me feel more confident/safer for having it on such an expensive and fragile purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care always come sun handy because anytime I broke my phone or had issues with it, they were fast to send me what I needed asap.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great warranty protection. Love having the luxury to just go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with AppleCare+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't had to use AppleCare+ yet, I can confidently give it a 5-star rating for the peace of mind it provides. Knowing that my Apple devices are covered against accidental damage and that I have access to expert support if needed is invaluable. It's reassuring to have this extra layer of protection, allowing me to enjoy my devices without constantly worrying about potential mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower repair costs: Without AppleCare, out-of-pocket repairs can be very expensive (e.g., iPhone screen $250+ vs. $29 with AppleCare). • Certified repairs: Work is done by Apple or authorized providers with genuine parts. • Express replacement service: Apple may send a replacement device quickly while yours is being repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Warranty

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone watch SE. The customer service member was knowledgeable and helpful. I purchased the warranty for total comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for expensive products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy elite plus member you automatically get two years of AppleCare coverage on any product you buy for free. This is incredible value for money. Apple products are great however they are prone to failure at times and having discovered is great because essentially all is covered. I must have for, pricey apple items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for my daughter. This protection plan has come in handy so, so many times that i wish we got it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with tech member subscription. So its the best deal you can find. It will cover my recently bought Apple Macbook M2

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and free with your purchase it is always good to be protected and have these add to your purchase

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Love My Apple Products & Must Have AppleCare!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I joined Best Buy’s paid program was to have peace of mind from the Monthly AppleCare that comes free with the paid program. This adds apple care up to 24 months for Free when I purchase an Apple product while I am an active member. It was cheaper than paying the monthly AppleCare from Apple. I am a big fan of Apple products. Now I know they are protected and that gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is an excellent service for anyone looking to protect their Apple devices. The extended coverage not only offers hardware repairs but also covers accidental damage, which is a lifesaver in unexpected moments. Whether it’s a cracked screen or water damage, AppleCare+ ensures your device gets fixed at a fraction of the cost compared to out-of-warranty repairs. What I love most is the ease and speed of service. You can either visit an Apple Store, send your device for repairs, or schedule a technician for in-home service. The process is seamless, and I always feel confident knowing my device is in good hands. The peace of mind AppleCare+ provides is invaluable. With today’s devices being essential tools in our daily lives, it’s great to know you’re fully protected from both the unexpected and the wear and tear of everyday use. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the security of AppleCare+ for my Apple products, particularly my iPad. I haven’t needed to use it yet, but it puts my mind at ease to know I have insurance in an emergency.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Peace of mind

    Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare offers peace of mind. Great customer service for trouble shooting

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Applecare+ Gives Me Peace of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why take chance with an expensive investment? Should anything happen that's covered, it feels good knowing you have Apple to make things right..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is awesome warranty for Apple products. Would recommend this if you are rough on Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep this just in case we need assistance. We have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My AppleCare+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like AppleCare+. Covers all my Apple devices with one monthly charge and reduces my overall fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy purchase, especially when purchasing an Apple product.

    I would recommend this to a friend
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