Customer Ratings & Reviews

Normally, I don’t buy extended warranties. I don’t think they’re worth it. I’ve now changed my mind. What an apple 10 series I watch and within three weeks bang. I have smashed my new watch. Remembered I had AppleCare. Call the 800 number reported what I had happened. I was told by AppleCare people that there’s an expedited way to get one replaced. I had my new watch in less than two days I shipped the old one back in a prepaid shipping container that was sent with the new watch and that was it. The warranty was wonderful. There is a small cost associated with having to exchange the watch, but nothing compared to the price of a new watch. thank you, Apple.

Good to know that you’re covered. You just never know if you’ll ever need it.

Yes, I need this plan because I'm sometime rough on my devices or they accidentally get damage. D so it's just peace of mind, having this plan to protect my new group, the phone, which wasn't my new watch.Which was not very cheap

It covers all expenses when my device has issues. It’s perfect for when you have kids or know you’d likely break your devices. Definitely recommend

I love AppleCare because I am constantly dropping my AirPods and I can just go to Best Buy and replace them with my AppleCare

Always great to have all your devices protected! I trust bestbuy to repair and replace my products.

Great protection …worth the money!!!!!!!!! I’d always advise having AppleCare

You need this warranty for just in case to help you

Priceless for great coverage on wearable devices like watches.

Great watch and apps that can interact with my sleep patterns.

In addition to just being a klutz in everyday life, I also have young kids who drop, poke, throw pretty much anything I own that isn’t intended for those purposes…having AppleCare+ has seriously saved my butt several times now! Most recently, I was the one who dropped my phone and shattered my screen. The ease of setting an appointment and walking in to the Apple Store and then they had my screen repaired the same day! We recently purchased a Mac Mini which I promptly added to the plan and thankfully we haven’t had to fix anything yet but it’s nice to know Apple has us covered if anything were to happen! Overall, I love the AppleCare+ plan!!

AppleCare is one of the few protection plans that genuinely delivers peace of mind. What sets it apart is how effortless everything feels. Whether it’s a cracked screen, battery issues, or unexpected hardware problems, the support experience is always fast, professional, and straightforward. There’s no guessing, no arguing — they simply take care of it. What really impressed me is how convenient the service options are. I’ve had repairs done through mail-in, at the Apple Store, and even through same-day express replacements. Every time, the process was smooth, and my device came back looking and working like new. The technicians know exactly what they’re doing, and the turnaround time is always quick. The extended coverage also gives long-term reassurance, especially with iPhones, iPads, Macs, and Apple Watches. Apple devices last for years, so having protection that covers defects, accidental damage, and battery replacements is honestly invaluable. If you rely on your Apple devices for work, communication, or everyday life, AppleCare is absolutely worth the investment. It’s the most dependable, stress-free warranty service I’ve ever experienced, and it truly lets you use your device without worrying about the “what ifs.”

AppleCare+ is not cheap, but it is reliable. When something goes wrong, the process is smooth, fast, and far less stressful than dealing with third party repairs. That simplicity and peace of mind are the real reasons to pay for it. Now the part most people ignore: statistically, many users will never fully use it. You are paying for insurance, not value in the short term. If you take good care of your devices and rarely damage them, this can feel like wasted money. Final take: worth it for expensive devices and people who want zero hassle if something breaks. Not necessary if you are careful and comfortable taking the risk.

Total worth of orice especially with best buy. All my apple products and electronics are under this plan. Totally worth the price and ease of mind as everything listed under one plan .

This is why I always get my iPhone upgrades at Best Buy. When you are a Total member, you get this included. Definitely a savings compared to directly from Apple or upgrading through your provider.

This makes my mind at ease knowing I have my product protected

Peace of mind and help when needed Apple Care is a must

AppleCare+ has been worth every penny. From accidental drops to battery replacements, the coverage has saved me both time and money. What really stands out is the level of customer service—Apple’s support team is knowledgeable, patient, and always ready to help resolve issues quickly and efficiently. The process of getting repairs or replacements is seamless, and I appreciate the added convenience of mail-in service or in-store support. Knowing that my device is protected gives me confidence in using it to the fullest, without constantly worrying about accidents or wear and tear. If you're investing in an Apple product, I highly recommend adding AppleCare+. It truly enhances the ownership experience.

I really enjoy the perk of Apple Care that is included with Total Tech! Fortunately, I have only needed to use this service once to repair a MacBook screen - saving me a few hundred dollars.

No need to worry about the watch for the next two years.