Customer Ratings & Reviews

It's a good pc I love it so far. it's good for the price to.

I signed up for the My Best Buy Total™ yearly membership, and it’s definitely been worth it. The tech support and protection coverage make things so much easier — I don’t have to stress about repairs or issues with my devices. The included antivirus and 24/7 support are nice bonuses, too. I’ve already used it for setup help and a quick troubleshooting question, and both times the service was fast and super helpful. If you buy electronics regularly or just want some extra protection for your gear, this membership pays for itself. Highly recommend for anyone who shops at Best Buy often or wants solid tech coverage.

Helped me put my old files on new product and is reassuring in case there is a problem also if I Need iHelp in the future with other products There might also be a time when I need help from the Geek Squad they will be there to help.I may need additional services

I bought the protection to go along with my APC. Needed peace of mind. I am hoping I never have to use it. Excellent purchase for the money. For me it is buying insurance.

This protection is comforting if I ever experience a problem with my new computer. I have the Geek Squad to answer questions and help me anytime I need it.

Maintaining my computer with expert checks and cleaning has been a blessing to me. It is covered in my membership and truly pays for itself. That plus the ability to ask questions no matter how "silly" has always been a bonus.

This is just peace of mind to have all your stuff transferred to the new tower the geek squad did it took just a few days was worth every penny knowing you information is all intacked with the new tower

I have been a member of the Best Buy Protection (Geek Squad) for approximately 25 years. They have always been there to rescue me and my problems not only with my computers, but TV also. They have been so helpful, even coming to my house. They are my fix it angels.

Best thing I ever purchased, I’ve had many opportunities to use this service on multiple computers. I highly recommend purchasing this for you computer needs.

i have learned over the years when it comes to electronics and software you usually need help at some point!!

I am no tech person -- not even close, so I had BB do the transfer and set up, and really couldn't ask for a smoother transition. I would recommend Warren for the set up. He was very knowledgeable and fast. He was so great and answered all my questions.

This is the first time I have purchased this product. As with everything, time will tell. I will update my review if needed.

This membership is a must for all customers that want to have great service and sales for their products

Signing up for the Monthly Best Buy Protection Plan has been one of the best decisions I've made for safeguarding my electronics. This plan, extending up to 24 months, offers comprehensive coverage and exceptional customer service, ensuring my tech investments are secure. Flexible and Comprehensive Coverage: What stands out most about this protection plan is its flexibility. The monthly subscription model allows me to manage my expenses better without committing to a long-term upfront payment. The coverage is comprehensive, addressing a wide range of potential issues from accidental damage to hardware failures. Prompt and Efficient Service: Each time I've needed to use the protection plan, Best Buy's service has been prompt and efficient. The staff is knowledgeable and friendly, making the process of filing a claim or getting a repair done stress-free. Their responsiveness and commitment to resolving issues quickly is a huge plus. Easy to Understand and Use: The terms of the plan are clear and straightforward, without any hidden clauses or complicated jargon. This transparency makes it easy to understand exactly what is covered and how to avail of the services. Registering a product and initiating a service request is simple and user-friendly. Saves Money in the Long Run: While there's an initial cost, this protection plan has saved me significant amounts of money in repairs and replacements. It's a smart investment, especially for high-value electronics that are prone to wear and tear or accidental damage. Reliable and Trustworthy: Having a reliable protection plan from a reputable retailer like Best Buy adds an extra layer of trust and security. Knowing that I can rely on them to handle any issues with my electronics brings great peace of mind. Conclusion: The Monthly Best Buy Protection Plan is an excellent choice for anyone looking to safeguard their electronic devices. Its flexibility, comprehensive coverage, efficient customer service, and overall value make it an indispensable service for tech owners. I highly recommend this plan for anyone who values security and peace of mind for their gadgets.

a very good deal for a very good price for protection, although I haven't had to use it yet.

Thankful to know I have this protection. Best Buy is THE place to go for any technology.

So glad to have the extra peace of mind knowing we have no need to worry about repairs.

I purchased the protection based on the recommendation of the salesperson. I now have the peace of mind that if I need assistance with anything on my new computer I have a resource to depend on.

It has been a great help so far. I had a few issues with my new HP but having this protection has helped a lot.

Excellent protection, well worth the price. My plan has paid for itself already!!!