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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1743 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,743 reviews
  • Rated 5 out of 5 stars

    My Desk Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and I love the size, fix great under my desk or on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What were you thinking?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure who the Engineer was that designed this computer, but in order to use the CD player you need to unplug everything to slide the panel over?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great beginner gaming computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my 12 year old daughter. She is a beginner gamer. And she really loves it. It’s a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good pc I love it so far. it's good for the price to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Pays big!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desk top pc wouldn’t come on. I took it to the Baybrook Best Buy to have it checked. The geek squad were very professional had it diagnosed in about 20 min. Thankfully I have the Best Buy Membership, It was replaced on the spot! If your going to use a store in south Houston the staff at baybrook are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The little tumbler inside really helps mix my protein drinks . This is the fourth one I've boughten and I like them well enough that I have given as gifts. They seem to be very durable because I have dropped them several times over the last couple of years and I never have cracked or broken any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the My Best Buy Total™ yearly membership, and it’s definitely been worth it. The tech support and protection coverage make things so much easier — I don’t have to stress about repairs or issues with my devices. The included antivirus and 24/7 support are nice bonuses, too. I’ve already used it for setup help and a quick troubleshooting question, and both times the service was fast and super helpful. If you buy electronics regularly or just want some extra protection for your gear, this membership pays for itself. Highly recommend for anyone who shops at Best Buy often or wants solid tech coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid BackUp!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection along with GeekSquad membership is the best value. I would always get these two items when making a new electronic purchase. Manufacturers no longer make products to last ten years, and just in case you get a lemon or the instructions are not intuitive, it's good to have backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind That’s Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection plan is absolutely worth the investment. It’s affordable, flexible, and provides real peace of mind knowing my purchase is covered for up to 24 months. The monthly option makes it easy to manage without a big upfront cost, and Best Buy’s support is reliable and hassle-free. A smart add-on that protects your tech and saves you stress in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent, professional, personable Geek Squad employees copied data from my old computer to me new computer. They were careful and precise, as well as nice! That Adobe paid for 1/2 of the annual Total Membership fee! Now my new coffee mmaker, also purchased at Best Buy, is also covered for damage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job in the replacement, terrible job experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first glance I thought this was a downgrade looking at the 1tb storage loss from the original pc I purchased on black Friday but after my younger brother calmed me and I had to Google the comparisons between the other specs it was an excellent computer I just wish I guess that 1 of the 3 different customer service routes with being bounced between at least I'll say 10+ "experts" I spoke with trying to get an exchange done under warranty could of helped me out the way my younger brother could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Warranty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection gives me peace of mind beyond the manufacturer's warranty. Devices I have under their own warranty are great. That additional safety net is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Not Communicating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a new all in one desktop computer and a new H/P printer the only trouble was they would not talk to each other. I utilized the Geek Squad for over 30 minutes and they were able to solve the communication issue. I would not have been able to solve without Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMEN Monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, a bit expensive but worth it. Huge upgrade for sure. Only issue I had was the mouse and keyboard, mouse stopped working and the keyboard is too loud and cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a "have to" for me. I won't purchase anything major without insurance. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert’s protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use if anything happens, they will fix it. I recommend getting and all your purchases are underneath one protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Plus - A Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally we are cautious with “memberships” purchased at stores. However, purchasing this membership proved to be advantageous to all of our purchases, delivery and installation. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this store and I always get everything I need along with friendly service from all the staff including Sales and Technicians. Just a great place to shop or just look around for ideas !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We're protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up for the Monthly Best Buy Protection Plan has been one of the best decisions I've made for safeguarding my electronics. This plan, extending up to 24 months, offers comprehensive coverage and exceptional customer service, ensuring my tech investments are secure. Flexible and Comprehensive Coverage: What stands out most about this protection plan is its flexibility. The monthly subscription model allows me to manage my expenses better without committing to a long-term upfront payment. The coverage is comprehensive, addressing a wide range of potential issues from accidental damage to hardware failures. Prompt and Efficient Service: Each time I've needed to use the protection plan, Best Buy's service has been prompt and efficient. The staff is knowledgeable and friendly, making the process of filing a claim or getting a repair done stress-free. Their responsiveness and commitment to resolving issues quickly is a huge plus. Easy to Understand and Use: The terms of the plan are clear and straightforward, without any hidden clauses or complicated jargon. This transparency makes it easy to understand exactly what is covered and how to avail of the services. Registering a product and initiating a service request is simple and user-friendly. Saves Money in the Long Run: While there's an initial cost, this protection plan has saved me significant amounts of money in repairs and replacements. It's a smart investment, especially for high-value electronics that are prone to wear and tear or accidental damage. Reliable and Trustworthy: Having a reliable protection plan from a reputable retailer like Best Buy adds an extra layer of trust and security. Knowing that I can rely on them to handle any issues with my electronics brings great peace of mind. Conclusion: The Monthly Best Buy Protection Plan is an excellent choice for anyone looking to safeguard their electronic devices. Its flexibility, comprehensive coverage, efficient customer service, and overall value make it an indispensable service for tech owners. I highly recommend this plan for anyone who values security and peace of mind for their gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been with best buy since 2018 and they make it easy to keep my electronics protected

    I would recommend this to a friend
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