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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 772 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 772 reviews
  • Rated 5 out of 5 stars

    Great device wpuld definitely recommend it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my xbox for a few years now and it is still running great. Downloads speeds are good and has minimal crashes which could also just be the game server or internet issue. Would definitely say this was well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly service, always willing to help and very little wait time very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS5! The next gen consoles were simply put a large leap forward in my opinion with the enhanced graphics and faster processors, giving the gamer beautiful visuals and much faster load time for games. Say byebye to long loading screens. In my opinion the PS5 is the best of the next gen consoles to have been released. From the asthetics and controller layout to the game visuals and ease of use. Lets not even get into the PS Plus or the dedicated game libraries. So if you are looking for a next gen system, i would highly recommend the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmatched Protection and Peace of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to safeguarding your valuable purchases, the Monthly Best Buy Protection plan provides a reliable solution. As a loyal customer of Best Buy, I have used this service extensively and found it to be a valuable addition to my shopping experience. Here's my review of the Monthly Best Buy Protection plan and why it's worth considering. One of the standout features of the Monthly Best Buy Protection plan is its convenience. Instead of paying for the protection plan upfront, Best Buy offers the option to pay on a monthly basis. This allows you to manage your expenses more effectively and ensures that you're only paying for the coverage when you need it. The ability to cancel the service at any time without penalty provides flexibility and control over your protection plan. The coverage provided by the Monthly Best Buy Protection plan is comprehensive and offers peace of mind. It extends the warranty coverage on your purchases, protecting against unexpected mechanical or electrical failures beyond the manufacturer's warranty period. This additional coverage is particularly valuable for high-value items such as electronics, ensuring that you're covered against potential repair or replacement costs. Initiating a claim through the Monthly Best Buy Protection plan is a straightforward process. If you encounter an issue with a covered item, simply contact Best Buy's customer support online or visit a store to initiate a claim. The representatives are knowledgeable and helpful, guiding you through the process and ensuring a seamless experience. Best Buy aims to provide quick resolutions, whether it involves repairs, replacements, or store credit for the original purchase amount. While the Monthly Best Buy Protection plan offers valuable coverage, it's important to be aware of its limitations. Pre-existing conditions or cosmetic damages may not be covered, so it's crucial to carefully review the terms and conditions to understand the scope of the protection. Additionally, certain claims may be subject to deductibles or fees, depending on the specific circumstances and product category. Being informed about these details will help manage expectations and avoid surprises. One aspect that could be improved is the transparency of pricing for the Monthly Best Buy Protection plan. While the monthly fee is clearly stated, the overall cost for extended coverage can vary based on the duration and value of the item being protected. Having a more visible breakdown of costs upfront would assist customers in making informed decisions and understanding the total investment required for comprehensive coverage. Overall, the Monthly Best Buy Protection plan offers reliable protection for your purchases. With its convenient monthly payments, comprehensive coverage, and responsive customer support, it provides peace of mind when it comes to safeguarding your investments. While some limitations and pricing transparency could be improved, the benefits outweigh these minor drawbacks. If you value the protection of your purchases and want added peace of mind, the Monthly Best Buy Protection plan is definitely worth considering. Note: Please note that the details of the Monthly Best Buy Protection plan may have changed since my knowledge cutoff in September 2021. It's always advisable to review the current terms and conditions provided by Best Buy for accurate and up-to-date information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please don’t doubt yourself about it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Best Buy protection,you would never understand how much of a good coverage you need on your things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a life saver knowing that if any of my products were to breakdown i have protection on them! The price is great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful on the products I purchase and Is there when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly recommend! Well needed support that has had my back several times when I needed a warranty or a repair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits and great service but just got unlucky with the defective item I got

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very worth it. Easy to use which is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would totally recommend best buy protection especially if you always buy at best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect coverage for all my items electronics!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have TVs and gaming equipment ( keyboards, headsets, mics and mice ,& etc) all covered under this plan and it is just perfect. It would cost thousands to cover each item and now I can save my money for Christmas gifts or that 75” Tv I’ve been eyeing! Total Tech and Geek Squad have been a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandson is a Gamer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grandson who plays a lot of on-line.games. He was very specific about what he wanted and actually picked it out himself. I have heard nothing but very positive comments.from.him about his new computer- nothing makes a Grandma happier than to hear her grandson is happy and very much enjoying his birthday present??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a monthky plan for my fridge, it gives me confidence i can get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth adding to the bill. Peaxe of mind for full coverage on everything you buy that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend every one get Best Buy protection. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product at a very good price. I'm thrilled because the features and technical specifications are efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An unbeatable protection plan. Couldn’t recommend recommended enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money instant quality service great must have with your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy protection plan , it’s a convenient thing to have

    I would recommend this to a friend
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