Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,718 reviews
  • Rated 5 out of 5 stars

    I love my TV I’m rushing to get home to start wash

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 50 inch TV beautiful super clear beautiful song

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the spare room for the grandchildren. The wires are neatly hidden and only one remote for use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection (up to 24 mo.) Monthly Best Buy Protection (up to 24 mo.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that serves its purpose while saving you money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but by reading the coverage it sounds great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel nore confident in buying anything expensive here that would be difficult to replace.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken TV

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is not good. I bought it in May of 2023 and it’s broken already. I purchased the guaranty for this tv. When I called Best Buy, they transferred me to the manufacturer since it was still within a year. The manufacturer then refused to give me a refund or exchange due to the “impact”. This tv was installed by BestBuy and it has never been moved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV will always go with Samsung TVs. Bestbuy service was good. Delivered on time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed customer service.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Purchased 2 TVs and rejoined as a member. Picked up 1 TV - Broken. Second TV was told to have delivered due to transit. Ton of issues doing so. Not happy at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Olny had it for 4 months and the pictures are not good the tv has waves you can see

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of product from best buy and therefore I purchase the yearly protection plan that gets me the warranty for 2 years on everything I buy. Late last year I had one of my TVs that was almost 2 years old develop a line in the screen and they replaced the TV with a new one. With the plan you also get discounts on certain products. So far I feel like I have won on the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for Electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Best Buy Protection for a while now and think it’s well worth having, especially for electronics and higher-priced items. Knowing that your purchase is covered adds real peace of mind. If something goes wrong and it’s covered under the plan, the process of getting a repair or replacement is much easier than dealing with it on your own. For products like TVs and other electronics purchased from Best Buy, the protection feels like a smart extra layer of security. I’d rather have the coverage and not need it than need it and not have it. Overall, it’s a solid option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased TV at Best Buy during year end holidays

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased up an iPad and a Samsung TV from Best Buy, The Samsung TV delivers crisp colors and smooth motion, making movie nights and gaming way more immersive. The setup was straightforward, and Best Buy staff helped me choose the right size for my living room. My only small gripe is that I had to tweak a few picture settings to get the color exactly how I like it, but overall — excellent value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always honored!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always honored! If you're not a total tech member like me, I suggest you get it. They always fix everything or replace it. If you're a total tech member, it's renewed every time it expires - but on a monthly basis. If you're a total tech member, 24 months is auto included with purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is Covered

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Best Buy’s monthly protection plan, and it’s been a great decision. The coverage gives me peace of mind knowing that if anything happens — a screen issue, accidental damage, or operational failure — I’m protected. The plan is easy to understand, and the sign-up process was seamless at checkout. Best Buy’s customer service was helpful and friendly when I asked about coverage details. For expensive electronics like a large TV, this protection plan feels like a smart, worthwhile safety net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It for the Peace of Mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection plan is absolutely worth having. Electronics aren’t cheap, and knowing I’m covered for accidental damage or unexpected issues gives me real peace of mind. The claim process is simple, the coverage is clear, and Geek Squad handles everything quickly without any hassle. I’ve used the protection plan before on a different device and Best Buy took care of the repair right away with no stress. For the price of what I’m protecting, it’s a no-brainer. I definitely recommend adding this to any major purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind That’s Worth It

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives me confidence using my electronics without constantly worrying about something going wrong. Knowing repairs or replacements are covered takes a lot of stress out of ownership. The monthly cost feels reasonable compared to a surprise repair bill. I would definitely recommend it for higher-value items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty membership

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had re established a business and was buying all types of electronics speakers tvs you name it. I have since shut down the business but continue to pay the yearly amount because it’s worth every penny. Best Buy stands by their extended warranties and this all in one is perfect! I had an issue with something a year later and I was able to swap no questions asked!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all around TV for most

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother while Best Buy was having a great deal. This is a lot of TV for the money. My mom mainly watches local news, YouTube, and movies, and it delivers a clean, bright picture with nice color. it’s lightweight, which made setup and positioning simple. Only real annoyance: the remote. It feels a bit awkward and not as user-friendly. I’m used to Apple TV and having to press so many times is not my jams but my mom doesn’t mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my protection plan because it gives me the peace of mind i need for the prisucts i purchase from best buy, knowingbi hsve cocerage over any issues i may run into with the things i won from them. Its a freat value and well worth it. !

    I would recommend this to a friend
Sponsored