Customer Ratings & Reviews

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protections plans on our purchases.

I love the coverage that Best Buy offers to they're customers. Extended coverage: The plans typically extend the warranty period, giving you additional protection against defects and malfunctions that may occur after the manufacturer's warranty expires. Accidental damage coverage: Many protection plans cover accidental damage, such as drops, spills, and cracked screens. This can be particularly helpful for portable devices like smartphones and tablets. Convenient repairs and replacements: If your covered product needs repair, Best Buy aims to provide a hassle-free experience by offering quick and easy access to authorized service centers or in-store repairs. In some cases, they may also offer replacements if your device cannot be repaired. Peace of mind: Having a protection plan can provide peace of mind, knowing that you're financially protected if something goes wrong with your device. It can save you from unexpected repair or replacement costs, which can be expensive, especially for high-end electronics. However, it's important to consider a few factors before purchasing a monthly protection plan: Cost: Protection plans usually come with a monthly fee, which can add up over time. Consider the cost of the plan versus the likelihood of needing repairs or replacements. Evaluate whether the potential benefits outweigh the cost in your specific situation. Terms and conditions: Read the terms and conditions of the protection plan carefully, including what is covered and what is excluded. Pay attention to any deductibles, limitations, or conditions that may affect your coverage. Product reliability: Evaluate the reliability and durability of the product you're purchasing. If it's a well-built and reliable device with a good track record, the likelihood of needing repairs may be lower, making a protection plan less necessary. Existing coverage: Check if your product is already covered by a manufacturer's warranty or if you have insurance coverage through your credit card or home insurance policy. In some cases, additional protection plans may duplicate coverage you already have.

The Geek Squad has rescued me more than once - whether it's with repairs, setting up a new computer, or answering many questions - all with patience, and expertise yet explaining it at my level of understanding. It's easy to get an appointment online.

This is the best warranty program on the market. One size does fit all.

This is great to have I have it on all of my devices I’ve bought. I feel like it’s a good investment.

This is a wonderful service. You can use them for any device, whether or not you bought it at Best Buy. I did, but you don’t have to. They solve my problems and teach me things.

Nice to have. Goes towards the other items i got as well so im covered

Best Buy Protection is worth it! Geek Squad handled my laptop repair quickly and hassle-free. Peace of mind for any expensive tech.

Warranty that is included with my purchases also works hand in hand with Geeksquad protection

I like the peace of mind that this program offers, but in reality I have never needed to use it. The program offers wonderful options and coverage, but I would prefer that they give incentives to purchase other items, such as coupons or discounts, instead of all kinds of coverage that are of little use to an average customer.

Great product that serve as a storage and preservation for the size of my family

Best that I get best buy protection as a Best buy total memebr

Always keep my items insured. Its protecred from any damages

Always convenient. Very helpful. Timely. Easy scheduling.

this is my 3rd Samsung TV- this specific TV. truly a great picture & easy to deal with the streaming services.

We are finding that the membership is very valuable. We have been able to get help with the Geek Squad and other protection services.

Always buy when I get a new computer or TV. I feel it is good protection

We have purchased many appliances over the years and have used it on both a Smart TV and Smart phone among other items.

i always recommend best buy for anything just 1# yo me

Great picture, great quality overall, great price. We’re very pleased.