Customer Ratings & Reviews

I purchased this along with the new TV. It came with extra warranty. 100% worth it!

We love the geek squad. They have saved us several time when needing thing fixed or replaced under warranty.

Never do without this protection service for all your electronics. Geek squad reps are terrific.

I love have technical help at my fingertips. It is easy to set up and the techs are great.

This Television is great, efficient and adds good looks to my Livingroom.

Totally worth the money highly recommended, it has saved me money with total tech pricing and the free extended warranty is worth it alone

Totally worth it! It’s the main reason I don’t buy from Amazon

I would like to say I am very happy to have bought the MYBBY membership, It protects every product that I buy with best buy that comes with a protection plan. I hope it can protect items from the marketplace

I stood in line for iver thirty minutes- geek squad- only to be told that even though signage inline and in store indicates triuble with a product should be addressed via geek squad- to get a replacement i just needed to go to customer service. I think the messaging could be better in store and online.

Love the Best Buy Total Protection Plan! Cover so many products we purchase and at great prices thru Beat Buy!

Great Protection plan. Gives you peace of mind about your purchase, if something goes wrong or if it doesn't work like you thought, exchange or switch to a different product is available.

You can't beat The Geek Squad they're the best they're professional and good at what they do they really enjoy the job that they perform for the customers

You need protection more than you realize and it helps out.

This is a great value not only on warranties but also having them go through your computers and clean up all junk that runs in the background slowing down your computer.

I recently required a re-set on my 43-inch Bravia TV. I didn't realize that the service now requires a cost of 129.00 charge in addition to my GEEK coverage. Age and physical limitations prevent me from bringing the tv to the story. Adding the cost of $129.00 dollars would also be a hard ship for me because I purchased the extended warranty/coverage etc. I was pleased that the agent made exceptions for me on the phone to take the appointment at no additional cost. The agent arrived on time to service the TV and as always, I felt assured that it was in working order. My concern and disappointment are with the new GEEK squad contract after being a client for several years has always assured me that the linked in service would help get me back online. The additional cost while I try to arrange for the item to be returned to the store is really going to be inconvenient'

Good to know my investment is covered if anything ever goes wrong

It’s nice to have the protection, but the TV is good quality, I doubt, I’ll need the protection. But it is good to have it

Totally necessary to get our tech at best buy solely becausebof this program! Best on the msrket period!

I love the GEEK SQUAD, always exceptional assistance. The staff is very patient. They had a rude customer that I was ready to throw out, but the team handled it very well!!!!

The people in Geek Squad at our Bel Air, MD location are always patient, friendly, efficient, and knowledgeable. I am always grateful for them.