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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1305 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,305 reviews
  • Rated 5 out of 5 stars

    Best Buy the Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received best service from best buy. I recommend to buy product best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time i have an issue with a product I buy, Best Buy’s protection plan and customer service is the best! Totally worth the membership!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper amazingly useful and good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy protection for the win

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add it! protext your devices!! its so worth it on all purchases! nothing is made to last anymore so i always get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the warranty, any mishaps or damages easily covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plane very nice give extra 2 years of warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the protection plan!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy protection is worth it! havent had to claim anything but the peace of mind is there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys from the Geek Squad who came to install our TV were great. They were friendly and very helpful with the setup of certain Apps that we use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot of money and got extended warranty. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ill always have geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the peace of mind of best but protection. Only used it once on big screen tv and they ended up getting me a brand new tv to replace one that broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia 7 is very good and has great features and my family loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    129.00 service charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently required a re-set on my 43-inch Bravia TV. I didn't realize that the service now requires a cost of 129.00 charge in addition to my GEEK coverage. Age and physical limitations prevent me from bringing the tv to the story. Adding the cost of $129.00 dollars would also be a hard ship for me because I purchased the extended warranty/coverage etc. I was pleased that the agent made exceptions for me on the phone to take the appointment at no additional cost. The agent arrived on time to service the TV and as always, I felt assured that it was in working order. My concern and disappointment are with the new GEEK squad contract after being a client for several years has always assured me that the linked in service would help get me back online. The additional cost while I try to arrange for the item to be returned to the store is really going to be inconvenient'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One recommend getting the protection plan to anybody who’s gonna purchase anything it is worth the value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for th real world

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for the real world where things happen. BestBuy has fixed or refunded the purchase price of equipment that I have had failed in our real world home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for our products. I love all Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy Protection Plan. I’m worry free and know that I’m protected each month. I love my protection and highly recommend the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for long-term protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers accidents and defects for a fair price. Customer service is helpful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got protection warranty for 24 months. In case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD IS ALWAYS HELPFUL AND FRIENDLY. I always appreciate their help and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my property

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know I have help if something happens to my items

    I would recommend this to a friend