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Customer reviews

Rating 4.7 out of 5 stars with 7015 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 7,015 reviews
  • Rated 5 out of 5 stars

    Works Flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could give this modem ten stars! No more lag and bottleneck speeds that I experienced with the Netgear AX6000. Setup only took approximately fifteen minutes. I followed the Quick Start instructions and scanned the barcode using the activation link on my Xfinity app. The scan will provide the MAC address for the Xfinity app. I did not have to call Xfinity customer service. I upgraded from the Netgear AX6000 modem/router to Netgear CM3000 because I have the 2 Gbps internet plan and I want speeds closer to what I was paying for. Yes..the AX6000 theoretically provides speeds over 2.5 gigs, but it never did for me. I signed up for the Xfinity 5 year discount which is cheaper than the 1.2 gig plan. The AX6000 top speed was 1.4 Gbps download and 40 Mbps upload speeds. I chose the CM3000 because it is on the Xfinity Next Gen Tier modem list. My download is now over 2.3 Gbps and upload almost 300 Mbps. My router is the Orbi 870 Series Mesh system (router with 2 satellites throughout my home.) The router covers over 9,000 square feet. My home and yard is easily covered. If you have a multi gig internet plan, I strongly recommend the Netgear CM3000. In addition to smart phones, laptops, a media room, Playstation 5, and five smart tvs, my router easily manages four Sonos speaker systems with two surround speakers each, subwoofers, an Arlo security system consisting of 6 security cameras, and several smart appliances. Yes, this modem and router is excessive in most homes, but I wanted to future proof my home and I am very satisfied with the performance of the Netgear CM3000 modem and Orbi 870 router mesh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart, quiet, and beautifully cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best and most beautiful air conditioner I have ever owned. I installed it myself, emphasis on myself, although I do recommend following the safety manual’s advice and using two people. It is whisper quiet, my plants barely noticed it turned on, and the design actually adds to the room instead of making it look like a tech warehouse. I love the three smart modes, Fan, Cool, and Eco, and how easy it is to schedule everything in the app. I set mine to run fan-only at night, Eco in the morning, and Cool during the midday heat. As a bonus, I even scheduled around my city’s peak electricity hours (5 to 9 PM) and my summer bill only went up about $4/month. The convenience is fantastic, too. I can use the physical remote when I’m nearby or adjust settings from anywhere in my home using the mobile app. That is comfort with conscience and smart design. Thank you, Windmill, for finally making an AC that is both brainy and beautiful. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE YOU BEST BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Dell from Best Buy—my biggest tech purchase ever—and the salesperson asked if I wanted the Total Protection Plan. I hesitated (as usual), but I said yes, mostly because I was nervous about investing so much in a single device. Best decision I could’ve made. Fast forward about a year and a half later: it randomly shut off in the middle of a workday and wouldn’t turn back on. No water, no drop, no warning—just dead. I was convinced I’d have to spend weeks without it or pay a huge repair bill. But when I brought it into Best Buy, the Geek Squad ran some quick tests, and then told me something I’ll never forget: “We’re just going to replace it for you.” No stress, no arguing, no mysterious exclusions. I walked out with a brand new computer. The whole process took maybe a week. Since then, I’ve added the protection plan to every major tech purchase—my Logitech MX Keys keyboard, my household appliances, headphones, everything—because I know firsthand how valuable it is when things go wrong. If you're spending real money on your gear and rely on it every day like I do, don't skip this plan. It’s saved me hundreds of dollars, hours of time, and so much stress. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection plan is absolutely worth it for peace of mind. Electronics are a big investment, and knowing that I’m covered for repairs or replacement gives me confidence every time I make a purchase. The enrollment process was simple, and I like that it’s flexible—you can keep it up to 24 months without being locked into a long contract. Best Buy makes the claims process straightforward, and their Geek Squad support is always helpful and professional. For just a small monthly cost, I know I’m covered against unexpected issues that would otherwise be expensive to fix. If you’re buying new tech, I highly recommend adding this protection plan. It’s a small price to pay for saving yourself stress (and money) down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this Acer Nitro 34-inch curved monitor for a while now, and I’m really impressed. The ultrawide screen gives me tons of space for gaming, editing, and multitasking. The QHD resolution looks sharp, and the curved design makes everything feel more immersive. Games run super smooth thanks to the high refresh rate, and it works great for everyday use too I can easily have multiple windows open side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oura ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing health insights! I also had amazing help from the employees in the store they were beyond helpful and made this experience informative and smooth. Shoutout to Apple Glen Best Buy in Fort Wayne

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    air conditioner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase — highly recommended! This air conditioner exceeded my expectations. It cools the room quickly, runs quietly, and was very easy to install. The build quality feels solid and reliable. Plus, the modern design fits perfectly with any space. I’ve been using it for several weeks now, and it works flawlessly — totally worth every dollar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound. Very slight cons with LG TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Soundbar. The RTings review convinced me. I barely turn this thing up to 10-12 volume (out of 100) for most cases, and it’s plenty loud. Handles eARC quite well. A slight delay when starting up content, but I believe this is the LG TV causing this. Anyways, it’s easy to get used to. Atmos content sounds great, and barely had to do any calibration and settings to get it where I wanted. There is also a slight issue with some buttons on the remote interfering with LG codes. But most of the common buttons do not, and I use my LG remote to control volume for standard use so this is also a minor gripe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My Free Best Buy Total Membership Perks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love being a best buy total member! Included with every purchase, I enjoy the incredible benefit of 24 months of free protection included in my plan, at no extra cost. It's such a fantastic perk that adds so much value to my shopping experience. I can't recommend it enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the ignition switch for my Amana - 5.1 Cu.Ft. Stove in the mail. Received notification that the Geek Squad Service Technician Mr. Michael will arrive between 8:30 am & 11:34 am. Mr. Michael was courteous and knowledgeable about the ignition switch. He did an excellent job removing the old ignition switch and installing the new switch. He was very efficient. Now my gas range oven works like a new oven. Very grateful for the service and will recommend Best Buy Geek Squad!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The Bobster’s opinion on Best Buy Protection

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any issues with using my Best Buy protection plan. I’ve loved having it attached to all of my products and never having to worry about it getting replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection has already paid for itself!!! Now for a year, any item I buy automatically has an extended Best Buy Warranty. Since I recently purchased many different items - this is far more cheaper than individual warranty purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection for expensive items worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase with items more than 1000$

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to buy if your buying brand new stuff that are more than 1000$ because 2 year coverage comes with it. So you're basically paying for the coverage while enjoying member benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 10 thumbs up thank you

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I am concerned Best Buy is the best electronics store to shop at. their products are always top notch and their customer care reps are extremely knowledgeable and always willing to help you when needed. I have been shopping with them now for a very long time, many, many years and will continue to shop there for the rest of my life. Thank you Best Buy for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m definitely grateful that Best Buy offers this protection for all my items in a event of something happening

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEEDED! PEACE OF MIND!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PROTECTION YOU CAN BUY! GIVES YOU A PEACE OF MIND...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Monitor, i love it. It is awesome, only downfall is there arent any speakers but its meant for gaming and my headphones work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with the audio quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the sound quality, but this is my first soundbar and subwoofer combo purchased. I have shelled out a lot of money on building high-end computers, and of course, nice displays, but before this purchase had yet to invest any significant amount in an attempt for high-quality audio. Given the context now, it should make sense that while this might not be the Sony model that audiophiles or audio enthusiasts would go for, as a display enthusiast myself who just started with an investment into having better audio, I am very happy with it. If this description also sounds like you, I think you will be happy with this product too. It is an immense upgrade over the LG C3/G3 built-in audio-out. Though, the biggest difference I notice and what I am most impressed with I think comes from the performance of the subwoofer (from formerly not having one at all). Hearing the explosions in action movies, feeling it in your chest when the gravity hammer cracks down on enemy spartans (or yourself), or the crackle of the giant fireball in muskou tensei s2, all really adds to the experience. Would highly recommend this purchase, and more so if anything I described sounds like something you may enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best monitor at this price point :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stepping into this, I was a bit skeptical as I've never owned an HP Gaming Monitor before. Bit of an Acer man myself, but this monitor has exceeded all my expectations. Firstly, for the price, you're greeted with almost all the features you can think of. A beautiful 27 inch panel that's as sharp as is gets and allows me to use my 2017 MacBook Air as a desktop replacement thanks to its Displayport 1.4 connector. I use a PS5 for gaming so I haven't been able to push this monitor to its limit. (will update as soon as I build my PC.) That being said, the customisable RGB, the smooth height adjustment system, tilt, swivel and speakers are all just a delight making it a wonderful addition to my setup. p.s. This was my first tech purchase in LA, literally bought it on Day 2 and now we're a month in and I couldn't be happier for it.

    I would recommend this to a friend
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