Customer Ratings & Reviews

The picture quality is amazing! When I was looking for a new monitor the reviews for this monitor were great and it did not disappoint! Definitely fulifills my gaming needs!

Investing in technology is more than just a purchase — it’s a commitment to performance, reliability, and peace of mind. The Best Buy Protection Plan ensures that your investment is safeguarded well beyond the manufacturer’s warranty. I had run into some bad luck with a watch and laptop screen, top service provided, everything was covered.

Best monitor I have ever used. OLED is like nothing you have ever worked on. Dith IPS/VA and go OLED. The blurry text is GONE from the past but you have to get the more expensive Q OLED monitor to avoid it. SOOOOO GOOD!

The Monthly Best Buy Protection plan gives me great peace of mind. Knowing my purchase is covered for up to 24 months means I don’t have to worry about unexpected repairs or malfunctions. I appreciate the flexibility of paying monthly instead of all at once, and the claims process is straightforward. Best Buy’s customer service has been excellent when I’ve had questions, and it’s clear they stand behind this protection plan. For the small monthly cost, the coverage is worth every penny—especially for electronics that I use daily. Highly recommended for anyone who wants extra security for their investment.

If you buy a lot from Best Buy a must have. Also let's you know when things are about to expire and let's you renew monthly at the most I have seen a few dollars.

I really the total tech membership and the extended protection plans I get by being a member of this service. It's just another benefit of being a total tech member that makes me feel good about having this service.

I get it with my everythibg package. I mean, 2 years worth of replacement and return warranty? That alone, with all the gear i have is enough to make the membership cost worth it.

5-Star Review: Great Service from Geek Squad! I had such a good experience with Geek Squad. The staff was super friendly and really knew their stuff. They explained everything in a way that was easy to understand and didn’t make me feel rushed. My issue got fixed quickly, and they even gave me a few tips to keep things running smoothly. It’s nice to deal with people who are both knowledgeable and patient. Definitely worth it—highly recommend their service!

Every year we renew our total tech membership, it saves us money, and is very helpful with warranties and when our electronics give us problems!

⭐⭐⭐⭐⭐ Best Buy's Total Tech Membership is an absolute game-changer for anyone who values top-tier service, seamless support, and incredible value for the price! From the moment I signed up, I experienced the true benefits of prioritized customer service—quick responses, expert guidance, and dedicated support that made every interaction effortless. The membership not only ensures easy returns and handling with a hassle-free process but also provides exclusive perks that truly enhance the shopping experience. Whether it's setting up a new device, troubleshooting issues, or selecting the best tech for my needs, the knowledgeable and friendly team goes above and beyond to assist. The quick processing of repairs, replacements, and installations saves time and effort, making tech ownership worry-free. Best Buy has created a program that feels like having a personal tech concierge, offering incredible value at a reasonable price. If you're looking for premium support and an enhanced shopping experience, Total Tech is a must-have!

Best Buy's monthly protection plan offers peace of mind and reassurance like no other. Whether you're purchasing the latest gadgets, home appliances, or electronic devices, this protection plan is a game-changer in safeguarding your investments and ensuring worry-free ownership. With Best Buy's monthly protection, you're not just buying a product – you're investing in comprehensive coverage that extends far beyond the manufacturer's warranty. From accidental damage to mechanical breakdowns, this plan has you covered, providing timely repairs or replacements when unexpected issues arise. One of the standout features of Best Buy's protection plan is its flexibility. Opting for a monthly payment option means you can enjoy the benefits of extended protection without committing to a long-term contract. This flexibility allows you to tailor your coverage to your specific needs, whether you're protecting a single device or multiple purchases. The convenience factor cannot be overstated. Best Buy's protection plan streamlines the repair and replacement process, minimizing downtime and inconvenience for customers. With easy access to Best Buy's network of authorized service centers and expert technicians, you can rest assured that your device will be handled with care and expertise. Moreover, Best Buy's protection plan offers value-added perks that go above and beyond basic coverage. From 24/7 customer support to hassle-free claims processing, the benefits of this plan are truly second to none. Plus, with the option to cancel or transfer your coverage at any time, you have the flexibility to adapt to changing circumstances without being locked into a rigid contract. In an unpredictable world where accidents can happen at any time, Best Buy's monthly protection plan provides the security and peace of mind you need to fully enjoy your purchases. Whether you're a tech enthusiast, a busy professional, or a family looking to safeguard your investments, this plan is a wise and worthwhile investment that ensures your devices stay protected for years to come.

I’ve purchased a lot of electronics over the years and this is one of the few protection plans that actually proved valuable. My gaming monitor had an issue and the claim process was quick. The replacement was handled efficiently and without any surprises. Highly recommended.

Easy returns and protection and peace of mind. The process was easy to sign up and benefits are amazing.

The atmosphere at this Best Buy was amazing! The store felt clean, organized, and welcoming as soon as I walked in. Everyone seemed upbeat and ready to help, which made the whole experience enjoyable. I left feeling so happy with my visit—great vibes all around!

Great service, always no hassle when bringing in any of my products that are protected from best buy. I love this place and will always continue to be long life customer.

Peace of Mind and Totally Worth It! I'm really happy with my BBY Protection plan! It gave me instant peace of mind after purchasing my new item. Knowing that I'm covered for accidental damage, defects, or unexpected issues takes a lot of stress out of using it daily. The setup was easy, and the Best Buy team explained everything clearly. I haven't had to use the plan yet, but it feels good knowing I'm protected if something goes wrong. Definitely recommend it for anyone buying valuable electronics!

I got soundbar 900, base module and 700 series satellites. Sound (music) is great regardless of source. When getting ATMOS source (stream, DTv, etc) it could be amazing or so-so. The only problem (big though) is that soundbar does not want to stay attached to your wifi (all other devices around house have no problem staying connected for months at end), and that remote is too minimalistic. Can't do much without Soundbar being connected to the SmartPhone (and as I said, it doesn't want to stay connected to wifi). I spend about 15 minutes daily reconnecting BS900 to my phone and wifi. Another problem is that it often changes which way it prefers being woke up (when you switch on TV) - which of 9 options works with ARC input. Default works 50% of time, option 2 about 30% of the time and others are evenly spread. The disconnection is weird, as it keeps connection to outside wold (you can always pres 1-6 preset, and it will play from any streaming service you had set), but it will not go back to your phone. Yes same wifi. YEs I know what I am doing - was doing it since you needed to start your day with "ATDT...".... Someone at BOSE please redo the firmware on this thing so you can get another star (if oyu care). Yes, I updated firmware - and yes I tried bose app on 7 different phones tablets on both iOS and Android - exactly same crap. You can control SB900 from your mobile device for 30-120 minutes (on occasion I hit 3 hrs), after which 'it can't be found' and you need to reconnect it. Which is also quite mainful operation. I tried with open wifi, protected wifi, a, b, c, d...xyz - it is always the sae. Seems it is waiting to fdrop its IP as soon as possible. Again -sound is exactly what you expect from BOSE, bass is good and satellites do the job. But software folks at BOSE need to go back to drawing board. Oh yes, please give me remote with more than 3 functions.

Have had this protection for many years. It give you a sense of never have to worry about protection.

The best thing about the best buy protection plan is that youre always Covered! Not only are you covered when you need it, but you dont have to pay for protection per item as everythijf you buy from best buy is automatically covered once you have the plan!

Review of Best Buy Monthly Protection Plan I couldn’t be happier with Best Buy’s monthly protection plan! It offers an incredible sense of security for my purchases, especially for high-ticket items like electronics and appliances. The low monthly cost is a small price to pay for the peace of mind it provides. What stands out most is how easy it is to use. Filing a claim is straightforward, and their customer service team is always helpful and professional. When my laptop had an unexpected issue, the process of getting it repaired was seamless. Best of all, I didn’t have to pay any extra fees for the repair, which saved me a lot of money. The plan covers a wide range of potential problems, from accidental damage to wear and tear, so I know my investment is well protected. I also appreciate the flexibility of a monthly plan compared to long-term commitments. If you’re someone who relies on your gadgets or appliances daily, this plan is absolutely worth it. It’s one of the best decisions I’ve made for protecting my tech!