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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 27 reviews

Rating Filter

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 5 out of 5 stars

    Worth purchasing for ur protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing for ur protection And avoid costly repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone purchase - ideal for my needs. Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bb has best no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the warranty from best buy no hassle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Knowing you are covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it but never had to use it, hope I don't have to!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure If my daughter will ever use this but I guess it's a gamble either way

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I wanted is a lost and stolen policy. Got the protective cases for the dropsies. Sold me this policy instead of the one I wanted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother purchasing this warranty at all just go to square trade when you register your product all you are going to get is aggravation from people who don't know their jobs or the policies or just too lazy to help.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      I'm sorry to hear that you were left feeling this way about your Geek Squad Protection Plan. We expect our Agents to follow the Terms & Conditions of your plan (https://goo.gl/cDfRu9), and to do their best to help. You have our sincere apologies if this was not what you experienced during your visit. If you have any questions or still need assistance, please reach out to us at 1-800-433-5778. You might also be able to initiate an exchange of your damaged phone online, here: https://goo.gl/wdZynq.

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