Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $69.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 38 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

82%
would recommend
to a friend

Customers are saying

Customers praise the Juice Pack External Battery Case for Samsung Galaxy S10 for significantly extending battery life, enabling wireless charging, and offering a slim fit. Positive feedback highlights the ability to use wireless charging while the case is on. However, some concerns were raised regarding the case's durability and potential for damage. A few users reported issues with the case's structural integrity after drops or with the connecting piece breaking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 38 reviews
  • Pros mentioned:
    Fit, Wireless charging

    Rated 4 out of 5 stars

    EXTERNAL BATTERY CASE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits well & does protect my phone. Instructions leave a lot to be desired & I'm not entirely sure I'm using the battery correctly. I was under the impression this case would charge the phone after the phone ran down. That is not the case & the phone will show a 60% charge and NO lights will show on the case battery display whatever. When phone is @ 40%, I must put the phone on the pad or it will go off all at once on low battery. I use the phone for photos in attics sometimes & need enough charge for pics so I have to stay near the charger!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mophie charge case.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a heavy duty charge case for your phone. It protects your phone from the kids and my clumsy hands. When you plug your phone into charge, the device will charge after your phone is done charging. This has extended my phones battery life by double. The phone doesn't get hot by charging it. It is a little heavy at first until you get used to it. I had to order a audio adappter from mophie in order to use my headset. It doesn't come with one; and I had to call customer service because it wasn't listed on mopho's website.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Extra power is awsome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger is super slim. Keeps the charge all day. Only drawback is the button on the back sticks out a little and turn itself on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    Galaxy S10 Mophie Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my friend. He really enjoys it and says his battery hasn’t ran out yet which is great bc he needs his phone while he works! It also has wireless charging which he likes as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an ok product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item doesn't charge at the same time the phone charges. Once phone hits 100 then the pack charges which makes charging time take twice as long. Button is sensitive so randomly starts charging while in your pocket. Is convenient as to having a charger without having to carry an extra juice pack and cable around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    Charges fast and last long!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always needed a portable charger for other phones but this mophie case is way better! It charges within an hour and last all day. It's also compatible to wireless powershares so that's a bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone battery back-up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Mophie. First was for a Samsung, Galaxy 7. This one is a for a Samsung Galaxy 10. This has been a real plus when the day has been long and I have not had a chance to re-charge my phone. There were times in the past when my phone was out of juice in the evening and I still needed it. So I just flip the switch on the Mophie and I can keep on going. Easy to use. Best Buy has been a good place to purchase these. This time I needed to purchase it online since store hours and inventories are limited, It came in a few days ready to go. I have had the new one 2 weeks now. I would purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Make sure you charge it!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a person who's phone is always dead so this comes in handy. It feels great in my hand and not too bulky. You just have to remember to CHARGE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Wireless charging

    Rated 5 out of 5 stars

    Better than others

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this for the slim fit, the ability to charge both batteries at tge same time. I tend to accidentally take many screenshots, though.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Great extra power for my phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Mophie's for my phones for years. I've gone cheap and gotten less expensive competitor products only to be disappointed with them not working or having their paint peal off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, gets me though my work shift without my phone dieing. Wish it had better protection but oh well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next time I would buy a stronger long lasting power supply, this was ok.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Great battery bad protection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a portable battery charger but doesn't protect the phone well. My galaxy s10 still broke with the case on from a 4 ft drop onto a wood floor

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case, always came in handy when needed most. Better than carrying a charger as long as charged fully and turned off until needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows my girlfriend to use her phone throughout the day without the worry of a dead phone or having to carry a external battery with her.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phenomenal Juice Pack

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophie by far is the best brand for protection and power. Juice pack does what is intended to do. I am up from 6am till 5pm at 100 percent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I am on the phone long hours for work and don’t have to worry about charging. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Battery Case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Mophie battery cases for years, and I am never disappointed. This new case is their best yet!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and never have to worry about running out of battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Stay charged all day!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GreT product and great value. Stays charged all day.

    I would recommend this to a friend
Sponsored