Main Content

Customer Ratings & Reviews

mophie - Juice Pack External Battery Case with Wireless Charging for Samsung Galaxy S9+ - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 117 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 117 Reviews
  • Rating: 4 out of 5 stars

    Mophie Juice Pack for S9+

    Posted
    IamWil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As a protective case, it gets a 5. The design of this case is 100 times better than the one I had for the 7. The phone inserts into the bottom piece and is held in by a rail system. The top parts slides over the top and locks into the bottom. No more drops and watching pieces fly everywhere. The only issue I have with my device is that half the time it tells me there is moisture in my port when there isn't (I don't submerge my device). Works fine if I have the phone off and charging from the Mophie. I have no other issues charging this device with any other charging techniques (cable, wireless, etc). That is the only reason why I am not giving this a 5. The 2700 mAh doesn't give you a whole lot of extra time on the device. The one for the S7 seemed to last for days. Also this one doesn't speed charge half the time. I also tested this with another Mophie and had the same results. I know you are saying its the phone but the phone works no issues on every cable, brick, car charger, and wireless charger I have tested with. I have not seen anything on any of the forums or on Mophie;s site regarding this. I will be trying to call them.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    2 ⭐ Mess from a 5 ⭐ Company

    Posted
    TeamRik
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Generally I absolutely love all Mophie products especially their Juice Pack batteries, I've had at least 4 with other phones but this one is a mess. Track that holds phone pops out the phone sometimes, no longer holds the charge or charges the phone even though it says its charged. When u plug it in 98% of the time it just keeps making the sound for when u plug your phone in etc etc. And it's still in near perfect condition...

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent case for S9+

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was searching for the good case for my new S9 Plus and finally found the very good one. This case has inbuilt wireless charger which will help you when you are running out of battery. Also perfect suit for S9. especially my camera lens will not touch the ground or anything. its very easy to install it. Initially I feel like this is bit heavy but now I feel like ok and this is worth for the money. To save my costly mobile, sure I can recommend this wireless case.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case with Battery Back U\p

    Posted
    cal2019
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love this case and battery combo! The case is sturdy in case you drop it and it is easy to start the additional battery when needed. There is a button on the back to push when you need the additional juice. Also, the company is great. My daughter had one for her Samgsung S7, it was not as sturdy and when it cracked, they replaced with no questions asked. Sent it for free and didn't have to send the broken one back. Great customer service!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good product just needs improvement

    Posted
    DatGuy82
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So my complaints with morphia is that we in 2018 and this pack is so thick and bulky which isn’t a big problem unless you have to carry it in your pocket cause it don’t have a belt clip. Bulky and hard to have in your pocket. Juice pack holds charge for about 45 days before it starts draining but charges my Samsung s9+ completely 1 time from it being at 1% battery. Bulky ness is the real issue along with some kind of belt clip

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent Protection/Battery Life

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been looking for a way to not have to carry around a spare battery whenever I'm going to be out for an extended period of time. This case offers protection with the added benefit of a backup charge. My only criticism would be to use a battery that gives at least one full charge. That being said, I don't have to carry around a backup battery and a cord all day when im going to be out for a while.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not enough charging

    Posted
    Daddydawg74
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had a mophie for yrs, this incarnation is probably the worst...my phone was at 85% and turned on my mophie to charge..it got to 100% then it was bone dry, just not enough charging power, for 100 bucks I expect a value for my money...this is the worst, wish I could take it back, and I love mophie, they couldn't go to 3200 or more? I feel robbed, this charger makes very little difference in my battery life

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great product but a downside.

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always loved mophie cases. I own a car charger that is magnetic and it helps with my long distance drives. The downside of this new version of the case for the Samsung galaxy s9+ is it only holds 1 single partial charge for my phone. Where as my old one for the s7 edge could charge my phone up to 3 times on a normal day. So I am disappointed with the manufacturer of my mophie case for a smaller internal battery.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Very disappointed

    Posted
    hauntedchicken
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ver disappointed in this product. It came highly recommended by a friend who uses it on his iPhone. It was also discounted when I bought it which was nice. I found I could not have a screen protector on the phone while it was in this case plus the case would not charge the phone at all. Not sure what the problem was but it didn't do what it was supposed to so I will be returning it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for ling days away from power

    Posted
    Kimberly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is great for when you will be away from power all day and need to use your phone frequently. It's also great for the photo intense events like concerts. It's a bit heavy and bulky in the hand but it allowed me to take 2500 photos over 12 hours without power recharge. It also protected from a drop recently and still works fine so it's a trade off

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Got me through a trip abroad

    Posted
    Reef
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I took a trip abroad with a lot of traveling at our destination. This pack worked out perfectly for long days and got a lot of use. My GPS was constantly running and my phone held up because of this charging case. Only downside is that it would in occasion get really warm and I'd shut it off to let it cool just to be safe.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Battery life.. Meh

    Posted
    Silverstone
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Better quality than the last generation. It has small ports to the speakers which allow for better sound quality. The case slides off and on easily without any snapping parts. My only complaint is that it doesn't really add much more battery life. It seems to only charge my phone battery about 45%. For the added size and weight I would have hoped for more.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good option, but heavy

    Posted
    Giftyone
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love having the charging the capability without having to carry a separate device. That being said, they have got to find a way to do it without adding so much weight. It is almost too heavy to hold. Also, I have had one before and it used to fully charge my phone. Now it only gets to about 70%.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    Fiddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Case fits phone perfectly. Case is extremely easy to use. No worries about a dead phone when working a long shift. The case does make the phone heavier and bulkier, but for a battery case its actually not bad at all. Mophie did a great job of keeping the case on the small side compared to many other charging cases/regular cases.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    What happened?

    Posted
    Mervyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The s9 mophie would be a great charging case for an s8. For whatever reason (probably a good one) the s9 mophie charging capacity has not kept pace w the larger battery in the s9. It's still a good charging case, but no longer carries me through a full day like previous chargers for older model phones.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Mophie is great

    Posted
    Phelpsb67
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have other Mophie chargers. This is my 1st actual Mophie charging case. Huge fan of Mophie. But this case is def not good for any added protection. Though it is very nice, it makes my S9+ too bulky and weighty. Adds way more weight to the phone than it should. Probably will be returning it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for extended battery life

    Posted
    Lpickard
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Replaced a broken Mophie with this new wireless charging battery case despite some bad reviews from other people. Tried another battery case from another manufacturer and it broke within a month. Came back to Mophie because of higher quality build. So far, so good.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Keeps the phone ready to go!

    Posted
    dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Have owned one of these for the last 3 Samsung Galaxy phones I've owned. They are great if you watch movies or stream to have power "to spare". This model returns to the better way of attaching to the phone the model for the Galaxy S7 had a front bezel piece that was hard to remove and flimsy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Battery life.. Meh

    Posted
    Silverstone
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This device only seemed to charge my phone 30% of its battery. So it's not a great deal for the price. It also turns off once it tops the phone off at 100% My old one I had for my S7 edge would toggle off and on depending on phone usage. It does the job, but price should be more around $50-$60 to my opinion

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    for charging not phone protection

    Posted
    Bess
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    this case does was it is supposed to do. Charges the phone and keeps life longer. But it does not protect the phone from damage. Dropped it and phone broke had to buy another. It is a charger not a phone case. Know that going in and you should be fine.

    I would recommend this to a friend