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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 173 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers value the long-lasting battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the case's snug fit and the added protection it provides for their Samsung Galaxy S9+. While some find the case a bit bulky, the overall ease of use is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 173 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Battery-Case for Samsung Galaxy S9+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this about a month at this point. Case has a durable matte-black finish. Because of the design/thickness, the camera lenses are well protected from incidental impact. This case just about doubles the total weight of your phone (I'm not complaining about the weight). But all battery-cases add a lot of weight... because of the 2nd battery. The case also more than doubles (almost triples) the total thickness. I normally have Bluetooth off, WiFi on... with combined texting/browsing/camera-photo use of about two hours a day. Unless I'm traveling; I don't use the phone for music, typically have the GPS disabled, and Rarely receive/make voice calls. With that kind of use, the phone+case goes about 3 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could’ve been perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a higher “bumper” to protect the edges of the screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 ⭐ Mess from a 5 ⭐ Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I absolutely love all Mophie products especially their Juice Pack batteries, I've had at least 4 with other phones but this one is a mess. Track that holds phone pops out the phone sometimes, no longer holds the charge or charges the phone even though it says its charged. When u plug it in 98% of the time it just keeps making the sound for when u plug your phone in etc etc. And it's still in near perfect condition...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Wireless charging
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great battery pack, but not automatic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery pack. Fits the phone well. It's a little heavy, but not too bad. You have to hold the button on the back to get it to charge the phone. Adds about 45% to the battery. Wireless charging still works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless charging
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent case for S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for the good case for my new S9 Plus and finally found the very good one. This case has inbuilt wireless charger which will help you when you are running out of battery. Also perfect suit for S9. especially my camera lens will not touch the ground or anything. its very easy to install it. Initially I feel like this is bit heavy but now I feel like ok and this is worth for the money. To save my costly mobile, sure I can recommend this wireless case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Wireless charging

    Rated 5 out of 5 stars

    Battery Case Lasts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mophie Juice Pack External Battery Case is a good product when your actual cell phone battery is down to your last 2% and you need that power to finish your texting, video or music tune. The case is durable and fits nicely around the cell phone. The battery in the case charges quickly. The cost is a little high like most accessories that you buy for your cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits phone perfectly. Case is extremely easy to use. No worries about a dead phone when working a long shift. The case does make the phone heavier and bulkier, but for a battery case its actually not bad at all. Mophie did a great job of keeping the case on the small side compared to many other charging cases/regular cases.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Wireless charging

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit, quality and function are great ! I like the fact that it is magnetic so i able to use it with my current car holder as well as Qi charging capable. I gave it four stars because although it did charge the phone when i desperately needed it too, I felt it took a long time to do it. Given the battery size I guess its be expected unless I went with a bigger milliamp size. I would still recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Needed something to help increase my battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solved all of my battery related issues. I now have enough charge to make it through 2 days without charging, if needed. Super easy to use and doesn't make the phone too large to use. Still a good sizing for my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Phone Protection + Reserve Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is sturdy and fits the phone like a glove. Provides good amount of extra reserve power while not too bulky or heavy. All-around great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    Great case with Battery Back U\p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case and battery combo! The case is sturdy in case you drop it and it is easy to start the additional battery when needed. There is a button on the back to push when you need the additional juice. Also, the company is great. My daughter had one for her Samgsung S7, it was not as sturdy and when it cracked, they replaced with no questions asked. Sent it for free and didn't have to send the broken one back. Great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 4 out of 5 stars

    Up to 40% of battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great case that offers great protection, my phone would be destroyed by now if wasnt for this case, the extra battery helps you a lot, it offers a great charge up to 40% which is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    Extended battery - super easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snap it on your phone and you are ready for more power! Even made it so my Samsung S9+ work on my car wireless charging station. Upgrade from GM would have been $150 and did not provide the added benefit of extended battery. Also, adds protection from damage. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    morphie-juic pack

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these morphie juice pack external battery cases for my whole family. They are great when you start running out of battery and all you do is just press the button on bottom and boom your phone is now charging and it charges pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 4 out of 5 stars

    Great Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my phone last all day long. I love it. It's a lil bulky but it also protects my phone from a drop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    Great phone protection with extra power

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Mophie for my Samsung S9+ a year and a half now. It's protected the phone when it was dropped a couple of times, and the extra power has come in handy a lot. I bought these for the kids' phones, too, and am always happy with Mophie products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    Best way to charge your phone on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a mophie battery case before with my old iPhone. I got myself a new one for my Samsung Galaxy S9+ and it works the same. It charges the phone pretty quick, quicker than my other external samsung baterty. Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Decent Protection/Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a way to not have to carry around a spare battery whenever I'm going to be out for an extended period of time. This case offers protection with the added benefit of a backup charge. My only criticism would be to use a battery that gives at least one full charge. That being said, I don't have to carry around a backup battery and a cord all day when im going to be out for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    Great battery pack.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Mophie for this phone. Lasted about 3 years, which is good for this type of device. Works great for protecting the phone, and also charging the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Nice until my dog chewed it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice backup for power. Makes phone easier to hold.

    I would recommend this to a friend
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